Freshsales
Freshworks Inc.External reviews
1,212 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Fresh Sales Has Been Great for Our Email Marketing Campaigns!
What do you like best about the product?
The ability to create drip email campaigns in the software is fantastic!
What do you dislike about the product?
The amount of features that the CRM has can be a little overwhelming when getting started if you are not using everything.
What problems is the product solving and how is that benefiting you?
The biggest benefit has been that I can schedule email drip campaigns at different times during the day and easily create segments for all of my contacts.
Recommendations to others considering the product:
Would highly recommend if they do one of the actions that you are looking for!
best sales crm for SMB
What do you like best about the product?
integrated telephony and chat system. so you can manage all your sales channel on one place and assign your leads to your sales managers. so it is very easy to use and manage all your sales team.
What do you dislike about the product?
opearations after sales process. i mean this is a sales crm for sales force automation. so you can not manage your orders or invoices and report them. it is enough for sales cycle.
What problems is the product solving and how is that benefiting you?
collecting all your sales channel on one place. so you can collect all your leads in one place and manage them very easy. and you can automate your activities on these leads and deals.
One of the best CRM software I have used
What do you like best about the product?
The ease and efficiency of using the CRM is what I like best. Functionalities are super straightforward and pulling out data has never been easier.
What do you dislike about the product?
There is nothing much to dislike in my personal opinion
What problems is the product solving and how is that benefiting you?
Messy, decentralized data is now segmented, making it easier for you to extract relevant data exactly when you need it. This increases sales productivity and efficiency.
Recommendations to others considering the product:
Its a great software, especially for teams that are just moving from traditionally using Excel sheets to a CRM.
Simply Awesome CRM Solution and Easy to use!!!!!
What do you like best about the product?
They enormously work with the work and increment the exhibition of the workgroup in an extremely brief time frame. They incredibly work with the work and increment the presentation of the workgroup in an exceptionally brief time frame.
What do you dislike about the product?
I can't express certainly bad things about Freshsales CRM right up 'til today, Only a few subtleties at the hour of keeping in touch with certain messages or at the hour of extricating the information from the stage this can be hung and handle this cycle.
What problems is the product solving and how is that benefiting you?
Required a simple method for following our pipeline. Specifically their computerized and exceptionally configurable work processes.
Awesome CRM Platform and Easy to Use!!!
What do you like best about the product?
Basic and very much planned, while still incredible and exceptionally adaptable. Simple to set it up and the preparation for the outreach group is extremely short. We've recently begun utilizing Freshsales and are extremely content with its straightforwardness yet power.
What do you dislike about the product?
I Cannot blame the item yet. Since the item is in the underlying improvement stages there are some minor issues which the tech group referenced that they are chipping away at it to redress.
What problems is the product solving and how is that benefiting you?
The Fresh set-up of items positively has given some efficient answers for us. Convenience and part of mechanization.
This software describes the word "Intuitive"
What do you like best about the product?
Everything is simple and it's placed in a logical way. Love the fact that I have it all, not for closing the sale, but to raise interest in something, to create the opportunity to sale, having both the CRM and Marketing features. Love the tips when the page is loading.
What do you dislike about the product?
Support, not having the info up to date.
What problems is the product solving and how is that benefiting you?
Follow up of lead's life cicle. The learning process in employees have been reduced significantly with this software.
Recommendations to others considering the product:
Go for it, it saves you the time of worrying about learning a new software, it's really easy and intuitive but not for that it's less capable. Super flexible, adaptable to your needs and your other current softwares.
Freshsales (formerly Freshworks CRM) Review
What do you like best about the product?
One of the features that makes Freshsales amazing is their simple notification tool, so you can stay up to date and follow up with your contacts on time.
What do you dislike about the product?
It didn't happened to me but I heard that I cant import data from Excel
What problems is the product solving and how is that benefiting you?
You can integrate your email into Freshworks so that all incoming and outgoing emails are logged. It connects with your mail, so all conversations are synced – you can send (and even schedule) emails from the dashboard.
Increased my team's productivity
What do you like best about the product?
Its intelligent way to score leads n deals
What do you dislike about the product?
Creating analytics are not that intuitive
What problems is the product solving and how is that benefiting you?
We didn't have a complete view of the deals we were creating, also we had the need to help the team be more productive as they were spending too much time adding call notes and analizing the leads and contacts for its conversion into deals. Also, as supervisors, we needed a full view of what was going on with the team in terms of their account follow-ups. We got that with Freshsales.
Recommendations to others considering the product:
I know there are lots of CRM in the market but Freshsales is hands down one of the best out there, is a Visionary in Gartner's Magic Quadrant and that says a lot. If you're looking to automate most of your team's task, Freshsales is definitely for you.
Best CRM
What do you like best about the product?
The support and user area also this CRM is so friendly and best part is that the Freddy make our work easy
What do you dislike about the product?
My main concern is about pricing because at Freshworks products as expensive
What problems is the product solving and how is that benefiting you?
Previously we use salesforce but there the CRM is so complicated but here at Freshworks we can have our customers 360 view about his leads
Service beyond expectations
What do you like best about the product?
Considering I purchased this software for myself to start with, it has been perfect to scale with. From the excellent features, all in one solution (marketing/phones/crm/chat/whatsapp/website integration) to the absolutely outstanding service when I need help.
What do you dislike about the product?
Honestly, the only thing I could say is support available on a Sunday. I understand this is probably a option not many need.
I also will add the support I need or have needed has been through no fault on the software. It has always been me trying to learn stuff, change integrations, and inpliment complex setups for my use case. (Various staff have always been fantastic at helping and have been very prompt).
I feel I take way to much value compared to what I pay for the service.
I also will add the support I need or have needed has been through no fault on the software. It has always been me trying to learn stuff, change integrations, and inpliment complex setups for my use case. (Various staff have always been fantastic at helping and have been very prompt).
I feel I take way to much value compared to what I pay for the service.
What problems is the product solving and how is that benefiting you?
As above, the complete solution allows me to be able to manage the whole infrastructure of the company with ease and importantly also completely mobile.
Recommendations to others considering the product:
I wouldn't consider any other software in all honesty. One of the biggest parts of this is the support is beyond anything I have ever experienced.
showing 121 - 130