Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

1,172 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Nilgün D.

Freshsales Review

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
Thanks to Freshsales, I can easily manage the processes of my customers such as contact, account, deal. Thanks to its features such as whatsapp api, instagram chat and facebook lead ads, I can easily reach new customers and they can reach me very easily.
What do you dislike about the product?
The features that I don't like on Freshsales are that the custom module feature does not open in new tabs like other modules and sometimes I cannot do what I want in the cpq option.
What problems is the product solving and how is that benefiting you?
freshsales has made it very easy for me to organize mass email and whatsapp campaigns for customers, so I can reach customers very easily. In general, I can follow my customers who come in with various options such as facebook lead ads and webform very well.


    Information Technology and Services

Freshssales ürünü harika. Bir crmde olabilecek en güzel şeyler var. Kullanımı kolay

  • April 12, 2023
  • Review verified by G2

What do you like best about the product?
telefon ve chat kanallarınında crm içinde olması çok iyi ve aynı zamanda marketing automation aynı ekranda.
What do you dislike about the product?
şuan için kötü deneyimim olmadı ama bazı ekranlar iyileştirilebilir
What problems is the product solving and how is that benefiting you?
Müşteri yönetimi sorunumu çözüyor. Müşteriler ile ilişkimi kurmamda yardımcı oluyor.


    Seelan R.

FreshSales works for STAC

  • April 11, 2023
  • Review verified by G2

What do you like best about the product?
The seamless functionality between the integrated apps. The ease of use and customizability. The marketing and sales-driven approach to keeping our learners happy.
What do you dislike about the product?
Restriction on monthly contacts for marketing
What problems is the product solving and how is that benefiting you?
Freshsales is bridging the gap between our learners and us and making it possible to have and track meaningful conversations and engagements with our learners.


    Ege .

Plus Sides

  • April 10, 2023
  • Review verified by G2

What do you like best about the product?
Best Crm beacuse it has own phone santral. It is user friendly.Do not need queries for reports.
What do you dislike about the product?
just one currency field it can be use on deal and product module we need more.
What problems is the product solving and how is that benefiting you?
I can track my leads for my sales and calculate with datas.Also Can amrketing emails and whatssapp email campaigns


    Jayanth R.

Freshsales has helped our organization manage & convert Sales to Leads

  • April 06, 2023
  • Review verified by G2

What do you like best about the product?
- Good support team
- Cost-effective solution
- Integrates well with other Freshworks Products
- Easier implementation while starting out compared to other CRM's
What do you dislike about the product?
- Lesser features
- Product needs to be more stable
- Wait time on requested features is long
- Can prioritize on core features over UI updates
What problems is the product solving and how is that benefiting you?
Freshsales helped our Insurance agents assist leads & convert them to paid customers. Existing customers have also benefitted from a better customer experience.


    Osman Y.

freshworks useful

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
All products of freshworks are loved by our employees.
What do you dislike about the product?
no bulk application, separate license fee for each application
What problems is the product solving and how is that benefiting you?
call center chat and crm are used with a single license.


    Hamed A.

Freshsales for

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
Freshsales CRM is an exceptional customer relationship management (CRM) software that has proven to be a game-changer for businesses of all sizes. From startups to enterprises, Freshsales CRM provides a comprehensive suite of tools that streamline sales and marketing activities, leading to increased productivity, better customer engagement, and ultimately, higher revenue.
What do you dislike about the product?
Freshsales CRM's pricing can be a bit expensive compared to other CRM solutions in the market.

The software's customization options could be more flexible, and certain features could be more intuitive.
What problems is the product solving and how is that benefiting you?
We have smooth integration between our website besides the ability to manage our sales processes, we have full integration for marketing purposes, and the marketing campaigns, and the integration with CRM is a game changer.


    Aleyna B.

I am a fresh sales specialist

  • April 06, 2023
  • Review verified by G2

What do you like best about the product?
I have done many projects in freshsales suite.
I have many projects about the health sector, especially in Turkey.
The difference from other CRMs is that the marketing, sales and call center is managed in a single window.
What do you dislike about the product?
needs to improve on searches.
Because all users see each other's calls.
It is also like this in the chat section.
everyone sees their chat conversations.
Of course there are other topics as well.
What problems is the product solving and how is that benefiting you?
freshsales especially has call center integration.
it also has whatsapp, instagram, facebook, webform integrations
No 3rd party application is required.Zapiera, for example, is not needed.


    Computer & Network Security

of Freshsales include lead and deal management, contact management.

  • April 06, 2023
  • Review verified by G2

What do you like best about the product?
. Avec ses nombreuses fonctionnalités, Freshsales permet aux utilisateurs d'en savoir plus sur leurs clients et de rendre leurs processus de vente plus efficaces. Il dispose également d'une application mobile pour que les utilisateurs puissent rester en contact avec leurs clients à tout moment et n'importe où.
What do you dislike about the product?
ome users have reported that Freshsales can be slow and sluggish at times, especially when working with large datasets or running complex reports. Others have pointed out that some of the features in Freshsales, such as the email campaigns and lead scoring, may not be as robust or customizable as they would like
What problems is the product solving and how is that benefiting you?
Disorganized sales process: Freshsales provides a centralized platform for managing customer interactions, which can help businesses streamline their sales process and ensure that no leads slip through the cracks.


    Financial Services

With a better support team they'll be the full suite they are

  • April 05, 2023
  • Review verified by G2

What do you like best about the product?
full suite of tools needed by a starting business
What do you dislike about the product?
support team is weak, investigation takes time
What problems is the product solving and how is that benefiting you?
automating emails and newsletters