Freshsales
Freshworks Inc.External reviews
1,212 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Best CRM tool I have used
What do you like best about the product?
It’s multiple functionalities, excellent UI
What do you dislike about the product?
No tutorial for first time users. There should be help signs.
What problems is the product solving and how is that benefiting you?
We are using Fresh Sales for our sales, marketing efforts, our operational processes, our healthcare team processes. It’s seamless once you know the nuances of the system. It is easy to work with, considering you are can multiple actions without leaving a particular screen/page. I can work more smoothly now and am not juggling between multiple screens of same tool to do my work. Thank you.
Recommendations to others considering the product:
Good tool, excellent UI.
Great usability and a nice app
What do you like best about the product?
The program is fast and logic. The usability is really great and you can understand it rapidly. Especially the "drag and drop" feature I really like. I think it offers everything you can imagine and maybe a little more.
What do you dislike about the product?
The contact function could be improved, because it is a little lame to always add redundant information.
What problems is the product solving and how is that benefiting you?
It is much easier to keep track of leads and deals. My customers already felt that I take care even more detailed about leads and it makes them feel that we really care about our sales and customers.
Recommendations to others considering the product:
If you have the feeling that you can improve your CRM processes. Then this platform is definitly what you need, it helps us a lot and I think it is a great help for sales.
It's a really powerful tool
What do you like best about the product?
The fact that you can record and monitor what the users do on the website and understand what they like the most about it, also you can test out directly in the tool several versions and create automation for my campaigns
What do you dislike about the product?
I have been testing it for a while and Nothing so far.
What problems is the product solving and how is that benefiting you?
You will be able to see why and where you are losing your user's interest inside your website and you can improve it directly inside the tool test it and have all the metrics associated about it.
Recommendations to others considering the product:
If you want to know everything about how your users are engaging with your site this is the tool for you.
Best CRO and Email Marketing Tool
What do you like best about the product?
The best thing about Freshmarketer is its email marketing module. And, the best thing about that is split testing which allows me to know what elements of my emails are working and what not. Apart from A/B testing, segmentation can be done very easily through Freshmarketer.
Freshmarketer has an amazing support service. Especially, Rutvik and Hena from their team are very helpful and are available within 10 minutes after asking for support. They solve each and every issue very diligently and are even available on calls if required.
Freshmarketer has an amazing support service. Especially, Rutvik and Hena from their team are very helpful and are available within 10 minutes after asking for support. They solve each and every issue very diligently and are even available on calls if required.
What do you dislike about the product?
Some functionalities such as bulk contacts deletion, auto removal of bounced contacts etc. are missing. But, they can do that from back-end.
Basically, there is a work around for every missing functionality.
Basically, there is a work around for every missing functionality.
What problems is the product solving and how is that benefiting you?
I am able to streamline my whole email marketing with Freshmarketer. With the help of segmentation I have my cold email database stored on target basis. Apart from this, I use it to run heatmaps, session replays, form analysis and funnel analysis.
It has made email marketing and conversion analytics really simple.
It has made email marketing and conversion analytics really simple.
Recommendations to others considering the product:
Go with it.
Antonio V review
What do you like best about the product?
Essay campaign configuration and integration with Csm content
What do you dislike about the product?
Limitless on email sent per day! Would be great if be monthly or yearly pooled
What problems is the product solving and how is that benefiting you?
Communications with customers
Recommendations to others considering the product:
Use simple, Try &Buy
Very helpful assistant staff
What do you like best about the product?
The freshMarketer live chat feature is extremely helpful. I use this regularly when I'm unsure how to use something on the site. Rutvik is particularly helpful. Thank you!
What do you dislike about the product?
It would be great to have a social sharing feature or even a campaign link, so we can share our campaigns directly to Facebook, Twitter and LinkedIn
What problems is the product solving and how is that benefiting you?
I have just created my first campaign and I am monitoring the data through the analytics section on the site
Freshsales - Simple to use but feature rich
What do you like best about the product?
Like the fact that Freshsales is easy to use, feature rich, intuitive, constantly evolving and reasonable from a commercial perspective
What do you dislike about the product?
We really have tried to find something that we don't like about Freshsales but we haven't been successful it really is a fantastic product
What problems is the product solving and how is that benefiting you?
Freshsales has aligned out sales, marketing and customer service teams by ensuring each department understands the customer and how they interact with us and like to interact with us
Everything in one place makes all the difference!
What do you like best about the product?
I like that all our notes, files, calls, emails, everything is all in one place. No searching thru notes or paper files
What do you dislike about the product?
The biggest dislike would have to be that there is no auto correct on the email...it's not a huge deal but it is nice in Outlook to have my Thnak you's or questinos corrected ;)
What problems is the product solving and how is that benefiting you?
This allows greater collaboration and makes finding anything to do with a customer or deal so much easier
Recommendations to others considering the product:
Be patient, it does take time to learn but it is so worth it!
"Freshsales is the best tools for monitoring sales team activities"
What do you like best about the product?
Freshsales make easy to monitoring sales team activities. Best part of generate automatic leads from the email which will help in minimizing manual errors.They will provide complete dashboard of all activities like as CRM, email tracking, call tracking and sales engagement etc. Its very important for me and i also happy for freshsales service.Mainly I also like that Freshsales allows keep monitoring or track all your client. Its's very good interface.
What do you dislike about the product?
Note taking is pain for me and I dislike that I'm not able to see my missed calls and have not found an easy to way change columns shown in views.
What problems is the product solving and how is that benefiting you?
I'm saving time making call and easy to monitoring by Freshsales. It is important in the analysis sales report and sales team monitoring that should be improve increase the success of my sales strategies. I know everyone use this for his/her business success.
Easy and efficiently to use
What do you like best about the product?
I like the Dashboard most. I am Always Up to date with my Tasks.
What do you dislike about the product?
It would be useful to manually write a date instead of navigating to it.
What problems is the product solving and how is that benefiting you?
I use it for Monitoring all my Sales Activity and to See which company is already contacted by another Person of Our Sales team
showing 171 - 180