Freshsales
Freshworks Inc.External reviews
1,212 reviews
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Find the best sales
What do you like best about the product?
One of the features that I like most of this platform is built-in phone and mail, because with it I can call and create a phone within the application and be able to call my customers, manage payments, and everything related to my work as such, in addition to being able to integrate it to other Fresh platforms, is a great system and gives many options to be able to automate online sales of the company.
What do you dislike about the product?
The mobile application is quite complicated to use should change its interface to an easier to understand, to visualize your data are quite saturated in quite difficult to handle this program in a mobile application, so I decided to use it exclusively as a web application.
What problems is the product solving and how is that benefiting you?
I can manage my sales and my customers in the database of FreshSales, I can make phone calls with your built-in phone available at all times, send email with quotes Advertising service provided by my company and automate sales and mail in general.
Recommendations to others considering the product:
I recommend FreshSales to manage and automate sales, I also recommend all Fresh products to automatically manage areas of a growing company, has all the services that may be needed at an unbeatable price.
Keeps me organized.
What do you like best about the product?
I am able to keep tabs on everything I need to do to take care of multiple customer's.
What do you dislike about the product?
Sometimes I think it calculates the different tasks to much.
What problems is the product solving and how is that benefiting you?
Being to track all the e-mails sent and opened. To make sure customer is receiving the information as well.
Excited with our new CRM!
What do you like best about the product?
Very intuitive, FAST and well organised user interface. I love the Gmail and Freshdesk integration. The email templates are great for quick and personalized respones.
What do you dislike about the product?
Not much to dislike really, i haven´t found the mobile app useful yet.
What problems is the product solving and how is that benefiting you?
It has helped me organize my workflow, lots of tracking tools.
Recommendations to others considering the product:
Go ahead with the trial, i believe you won´t go back!
Great Software
What do you like best about the product?
The user interface is great. It's very easy to search any person that I'm looking for. All the notes show up in an easy to find location, so I get a great overview of the person. Easy to attach other documents to give more insight. Everything is kept together in a nice package so nothing is lost.
What do you dislike about the product?
How I've used FreshSales, I haven't found much in terms of downsides. If you use it well it can be a great tool.
What problems is the product solving and how is that benefiting you?
FreshSales has been great for keeping a lot of information on a person all in one spot. The database features really helps to find a certain type of person I'm looking for. I always feel like I can find exactly what I need.
Great product
What do you like best about the product?
We first decided to use Freshsales as we use Freshdesk and we have had a good experience. We wanted a CRM that had the features of scoring leads and marketing automation. Freshsales CRM was the ideal choice for us. We are very happy with the product and the team.
What do you dislike about the product?
The only dislike is that there are no calendar integrations and I can't see my Google calendar and that I have to have two tabs open at the same time.
What problems is the product solving and how is that benefiting you?
Lead and prospect management. That the system really simplifies the sales process.
Recommendations to others considering the product:
Add more calendar features to use Google calendar
Phenomenal software and problem-solving
What do you like best about the product?
Having complete oversight of all my leads and customers, what stage each are in, and all tasks required to convert them into deals.
What do you dislike about the product?
No timestamp for when Tasks were created
What problems is the product solving and how is that benefiting you?
Staying on top of 100s and 100s of leads, and always knowing at what stage our conversations are at.
Recommendations to others considering the product:
Get it now! It will change the way you approach sales.
Ops
What do you like best about the product?
The best part is all my leads are at one place and the pipeline is easy to work on. its easy to track on lead and the status makes it easier in the future to recall the requirement or weather it's HOT/Suspect.
What do you dislike about the product?
3 different WRM to download and filters to organise ur data.
What problems is the product solving and how is that benefiting you?
it has made me more organised where I'm aware of all my potential leads and easier to convert with a robust pipeline.
Recommendations to others considering the product:
Try to create a realistic pipeline and if ur prospects are on ur WALL then make sure u regularly follow up with them and convert them into a business.
Great CRM
What do you like best about the product?
This is my first CRM and so far the learning curve has been very easy, but it's clearly powerful software. I'm excited about how it's getting years of clients organized and in to a process to help grow my business.
What do you dislike about the product?
None so far except in my case I have multiple Freshworks accounts so I have to log in and out of them sometimes.I wish there was one login for multiple accounts/products.
What problems is the product solving and how is that benefiting you?
I'm still pretty new to using it, but already I have started organizing and reaching out to old clients and refreshing the relationships. The Lead Score will help me focus on the warmer leads.
Recommendations to others considering the product:
Compare it to the "big boys". The cost is well worth it!
Top Notch Sales CRM Software
What do you like best about the product?
The fact that you can put call logs, check when emails are read and opened.
Everything is super streamlined, headache-free and straight simple to use.
Way better than the old fashioned way of doing things.
Freshsales is my secret weapon, and I use it proudly.
The mobile interface is also really user-friendly and easy to use
Everything is super streamlined, headache-free and straight simple to use.
Way better than the old fashioned way of doing things.
Freshsales is my secret weapon, and I use it proudly.
The mobile interface is also really user-friendly and easy to use
What do you dislike about the product?
Allow us to set up reminders/appointments openly at every minute of the day rather than only 10-15 minute marks.
Add a To-Do list or Priority List
Once someone takes notes in the Call Logs, make it so that it opens in a section with all the previously opened and taken call logs.
Add a To-Do list or Priority List
Once someone takes notes in the Call Logs, make it so that it opens in a section with all the previously opened and taken call logs.
What problems is the product solving and how is that benefiting you?
Faster and simple straight forward to use software which makes life easier in the sales world.
It also lets you work smarter and more efficiently compared to the normal way of doing things.
It also lets you work smarter and more efficiently compared to the normal way of doing things.
Why I like Freshsales above any CRM system I have used previously
What do you like best about the product?
Of the CRM systems I have previously used which include SalesForce, Microsoft Dynamics and Really Simple Systems I enjoy using Freshsales most because everything works how you want it to work. Freshsales listened to us throughout the trial period and extended to give us enough time to fully evaluate the system to ensure it met our needs before selection. Their people were so helpful in answering questions we had and their pricing was perfect for us.
What do you dislike about the product?
There is nothing that we have found so far.
What problems is the product solving and how is that benefiting you?
The fact that it is so integratable with our other systems including Microsoft Teams and our Accounting Software Xero are making things simpler. Because the Freshsales system is so adaptable it is removing the need for the old ways we used to do things.
Recommendations to others considering the product:
Really test the system at your trial stage and ask questions of the Freshsales community of experts to gain a fuller understanding.
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