Freshsales
Freshworks Inc.External reviews
1,212 reviews
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Work made easy
What do you like best about the product?
time-saving, organised, helps to make followup and the best part is user-friendly
What do you dislike about the product?
cannot call to few countries such as China
What problems is the product solving and how is that benefiting you?
It has made my work very easy and I am able to generate more output using Freshsales. Time-saving and user friendly
Recommendations to others considering the product:
Best service provider. It even has a chat option =where they are available to help you at any moment.
Campaign Member Finance Platform
What do you like best about the product?
The member registry database. Logs and charts to keep you up to date on all members.
What do you dislike about the product?
When updating member's emails I get errors sometimes stating that the emails are invalid or the system will not allow me to save it to the profile.
What problems is the product solving and how is that benefiting you?
Finding a way to see last months financial charts and productivity tracking previously recorded
Recommendations to others considering the product:
Don Petrovich at Professional Legal Documents Services
Freshsales is best for sales opportunity and customer support.
What do you like best about the product?
The best thing about this software is that Freshsales has the ability to track all the activities and link it to the other documents in a more efficient way. The Freshsales has the ability that it provide a lot of resources to help you get the best out of Sales and marketing as we can easily track the every thing. Moreover the customer support is more responsive and helpful. Hence it is the best software because Freshsales keep all of our information of sales and marketing in one place.
What do you dislike about the product?
Freshsales an easily tracks all the sales, marketing, accounts, customer interactions, productivity and much more. But the one problem that you faced is that you cannot get the benefit from all of its features and capabilities. Moreover the price is also a common issue. But to conclude that Freshsales offers a free CRM but there are great limitations to this free CRM.
What problems is the product solving and how is that benefiting you?
The tracking abilities of this software is so great as the CRM of sales and marketing platform’s tracking capabilities. This software always increase your sales, opportunity and customer because it is so simple and seamless. I think that the Freshsales would be suitable for both smaller and larger business.
Must for CRM
What do you like best about the product?
Freshsales provides integeration which is very helpful for the CRM .it is best in the industry.
What do you dislike about the product?
No cons as of now ,but it is little slow
What problems is the product solving and how is that benefiting you?
We are using it for our CRM
Excellent CRM software
What do you like best about the product?
Freshsales is a very intuitive and easy to use CRM. In our company we spent many months testing various CRM softwares including the leaders in this field (like Salesforce for example) but none was as flexible and easy to customize as Freshsales. In fact with Freshsales it was instant love, we modified it extremely easily and fast to suit our specific business model and sales process. No need to compromise, with Freshsales the only limit to the use of this CRM is our imagination. And the support in chat and by mail is super fast and very helpful.
What do you dislike about the product?
I don't really like "unique" fields setup by default. But you can unmake a field unique by contacting support
What problems is the product solving and how is that benefiting you?
Finally we can start our marketing automation journey.
A Great CRM Tool
What do you like best about the product?
Really easy to use, and very intuitive. support have always been really helpful too. Email notifications are really useful as the only person managing sales. Pipeline management and deal registration also really easy to use and track progress of leads.
What do you dislike about the product?
Due to edition purchased don't have access to all features, i.e. some reporting tools. As an SME couldn't justify the more premium version. Not been using for a year yet so am still getting familiar with all features, but at the moment have no complaints really!
What problems is the product solving and how is that benefiting you?
Day to day management of customer accounts is improved. Tracking won deals is easy and reports can be produced. Managing ongoing projects is made easier with regular email reminders etc
Recommendations to others considering the product:
Go for it! Really improves day to day running of sales and ensures staff stay on top of all projects/leads/projects etc. I've barely scratched the surface on all the capabilities of the product!
Change the tool for your business; not changing your business for the tool
What do you like best about the product?
The customization. We came from Hubspot - where we had a bad experience. For us to achieve the outcomes we needed to we would either need to change how we worked or do numerous workarounds. In Freshsales, we could customise the tool to fit our needs.
I also love how Leads and Contacts are bucketed into two separate groups - gives us a really clear view of new business opportunities straight away.
Pricing is great - we saved a few thousand dollars from Hubspot and its drastically cheaper than Salesforce.
I also love how Leads and Contacts are bucketed into two separate groups - gives us a really clear view of new business opportunities straight away.
Pricing is great - we saved a few thousand dollars from Hubspot and its drastically cheaper than Salesforce.
What do you dislike about the product?
I wish that the number of workflows were not capped in the plans - our current plans is capped at 40, and the next plan at 75. You can get around the limit with an enterprise plan, but it would be nice if the top plan was unlimited.
What problems is the product solving and how is that benefiting you?
We have number of stakeholders in our business and a complex lifecycle. Being able to customise pretty much every field (which you cannot do in Hubspot), we have been able to build a sensible workflow and get useful reporting out of the backend.
Finally found an amazing CRM!
What do you like best about the product?
FreshSales me ayuda a mantenerme organizado y ser más productivo con mi negocio.
What do you dislike about the product?
Notifications with irrelevant emails that don't pertain to my business.
What problems is the product solving and how is that benefiting you?
FreshSales helps me stay on track of business I need to follow up with and close while also managing my work day.
Recommendations to others considering the product:
Try it. It's intuitive, practical, and helps you perform your tasks more efficiently.
Best CRM for startups
What do you like best about the product?
Being a startup founder when you start you don't organize yourself. It can be managing leads, customers etc. We had made mess with our sales system. That is when Freshsales came for rescue. Now using frshsales I manage my leads by prioritizing with lead scoring system, I can manage sales rep by alloting the customers to meet. I can see a clear picture where my leads are, on what stage they are and how to convert them. I think every startup founder should use Freshsales.
What do you dislike about the product?
I couldn't find anything as of now. But will keep this mind
What problems is the product solving and how is that benefiting you?
Managing leads, lead scoring, customer details, customer seggregation etc
Freshsales is a professional sales management tool
What do you like best about the product?
Easy to use, effectively manage email tracking. It helps us discover qualified potential customers and achieve a real understanding of the impact of our communications based on customer reactions, allowing us to chart more effective email campaigns.
It's also great to schedule tasks efficiently.
It's also great to schedule tasks efficiently.
What do you dislike about the product?
In general, I have had a pleasant experience with the software.
What problems is the product solving and how is that benefiting you?
It is great to boost sales, graphic reports are very useful to visualize the status of sales. We can make decisions based on the data collected, and help us prioritize the most likely closing deals.
It allows us to delve into the details of failed businesses, providing us valuable information about problems that need to be solved.
Freshsales is very useful to prioritize tasks, efficiently follow email campaigns and improve sales conversion.
It allows us to delve into the details of failed businesses, providing us valuable information about problems that need to be solved.
Freshsales is very useful to prioritize tasks, efficiently follow email campaigns and improve sales conversion.
Recommendations to others considering the product:
It is an innovative tool, I recommend it to boost sales.
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