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Freshsales - Helps keep track of deals
What do you like best about the product?
Ease of use. You don't have to spend a lot of time training folks on how to use Freshsales, unlike other CRM systems in place, which have complicated workflows. I find the reporting and dashboard aspect of Freshsales pretty robust, and I am able to generate the majority of the reports I need for my day-to-day job. Dashboards come in very handy when you want to glance at the required metrics in one go. I also find the lead to deal generation process very efficient and user-friendly. Email consolidation in FS allows other reps to quickly help each other if one is out sick or has taken an out of turn leave at short notice.
What do you dislike about the product?
Limited custom fields which has restricted our usage of Freshsales. We have to add certain fields at the Account level while having those at the deal level would have made our lives very easy.
What problems is the product solving and how is that benefiting you?
Tracking deals, Presales assignment, ensuring that all deals get the attention they need and reviewing metrics based on performance.
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Easy to Use
What do you like best about the product?
Very easy to use. Less complexity and also generating reports are straightforward. Easy to adapt to the new features available at regular intervals.
What do you dislike about the product?
Suitable for small-scale companies. Maintaining CRM hygiene is difficult.
What problems is the product solving and how is that benefiting you?
Helps me to keep track of all the data and follow-ups very easily
A comprehensive CRM for SMB segment
What do you like best about the product?
There are a plenty of useful things
- Simple and easy to use UI
- Custom field management
- Email tracking
- Simple and easy to use UI
- Custom field management
- Email tracking
What do you dislike about the product?
There aren't any big cons but the integration options could be much better
What problems is the product solving and how is that benefiting you?
- Deals management
- Pipeline forecasting
- Reports
- Pipeline forecasting
- Reports
Recommendations to others considering the product:
If you are from SMB segment, then Freshsales is your go-to CRM tool.
One of the best CRM software I have used
What do you like best about the product?
The ease and efficiency of using the CRM is what I like best. Functionalities are super straightforward and pulling out data has never been easier.
What do you dislike about the product?
There is nothing much to dislike in my personal opinion
What problems is the product solving and how is that benefiting you?
Messy, decentralized data is now segmented, making it easier for you to extract relevant data exactly when you need it. This increases sales productivity and efficiency.
Recommendations to others considering the product:
Its a great software, especially for teams that are just moving from traditionally using Excel sheets to a CRM.
Easy SaaS Sales CRM
What do you like best about the product?
It is one of the easy Sales CRM in the market. Features include one-click phone, sales lead tracking, sales management, event tracking help the team manage the works.
What do you dislike about the product?
Need more pipeline automation something like how many day the deal is inactive and few more reports and advanced dashboard makes the work more effectively and easy to use.
What problems is the product solving and how is that benefiting you?
Easy sales overview and pipeline activites.
Recommendations to others considering the product:
Very much recommended
Maintain your funnel perfect with integrations
What do you like best about the product?
1. It has super customizable integrations for the leads from various sources
2. Got a great discount from the Sales team
3. Flexible payment options
4. Super understandable flow and can define our own flows based on our need
2. Got a great discount from the Sales team
3. Flexible payment options
4. Super understandable flow and can define our own flows based on our need
What do you dislike about the product?
1. IVR and SMS gateway is not integrated with Indian based providers
2. Have a few customizations limitation which has to be worked upon
3. Ability to pay in INR as they have only accepted USD payments for bank transfer
2. Have a few customizations limitation which has to be worked upon
3. Ability to pay in INR as they have only accepted USD payments for bank transfer
What problems is the product solving and how is that benefiting you?
1. It has super customizable integrations for the leads from various sources
2. Got a great discount from the Sales team
3. Flexible payment options
4. Super understandable flow and can define our own flows based on our need
2. Got a great discount from the Sales team
3. Flexible payment options
4. Super understandable flow and can define our own flows based on our need
One of the best CRMs to manage Businesses
What do you like best about the product?
The holistic nature of the CRM, which allows us to note down every possiblf information
What do you dislike about the product?
The mobile app is not so user friendly according to me
What problems is the product solving and how is that benefiting you?
We've been successfully able to track our sales and various stages our deals are in. Also, intra team functioning is easy in this.
Simply Awesome CRM Solution and Easy to use!!!!!
What do you like best about the product?
They enormously work with the work and increment the exhibition of the workgroup in an extremely brief time frame. They incredibly work with the work and increment the presentation of the workgroup in an exceptionally brief time frame.
What do you dislike about the product?
I can't express certainly bad things about Freshsales CRM right up 'til today, Only a few subtleties at the hour of keeping in touch with certain messages or at the hour of extricating the information from the stage this can be hung and handle this cycle.
What problems is the product solving and how is that benefiting you?
Required a simple method for following our pipeline. Specifically their computerized and exceptionally configurable work processes.
Excellent CRM System
What do you like best about the product?
I love the ease of use. It is very user friendly. It's also very easy to create pipelines that your whole team can use so you can better manage customer communication across teams.
What do you dislike about the product?
There can be a learning curve. Being one of the older CRM's out there also means that it's not as up to date or as flashy as some of the newer systems. It also doesn't link to as many other programs.
What problems is the product solving and how is that benefiting you?
We are capturing customer data and creating workflows for our entire company. Each team can log in and see where in the pipeline a client or process is, and can easily creat next steps from there.
Recommendations to others considering the product:
Consider your team size and how many people will be using it. Consider how you want to manage you client communications and what kinds of workflows you would like to create.
Freshwork CRM
What do you like best about the product?
CRM is a perfect and easy-to-use tool in which we can keep all our clients' records with details of email id, numbers, likdinen profiles, etc.; we can quickly run the campaign with CRM, so as a salesperson, I know how can I follow up my client.
What do you dislike about the product?
I think everything is good, but if they provide more templates for email marketing, it's better. Most dislike is they can take so much time while solving any quary
What problems is the product solving and how is that benefiting you?
The most benefit while using CRM is I know how to rum campaign, which client I focus more. I can make a funnel to review my client status. And with the use of CRM, I have increased my sales funnel and my sales turnover.
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