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Super Easy and Convinient Interface
What do you like best about the product?
Freshsales has a very easy user interface allowing users to learn the platform quickly and use maximum features. The best part is the drag and drop functionality. The customer support is also quick and reliable.
What do you dislike about the product?
The page timeout is something which i dislike, if you need to stay longer on a page, you will have to keep refreshing it.
What problems is the product solving and how is that benefiting you?
Freshsales acts as the CRM for us to the entire lead management and funnel management. Freshsales helps us manage the entire lifecycle of a client right from creation of an inquiry to closing a client. And then tracking the client revenue.
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Diseño comodo y fácil
What do you like best about the product?
Mi dia a dia es muy placentero de poder organziar mis leads con los filtros y caracteristicas que tiene Freshsales
What do you dislike about the product?
Me gustaría que tuviera aún mas caracteristicas como poder enviar mensaje directo desde Freshsales.
What problems is the product solving and how is that benefiting you?
La organización y recabación de datos
Excelente herramienta de trabajo!
What do you like best about the product?
Me encanta que es muy sencilla de usar, intuitiva, puedes descargar reportes y consultar los avances de mi equipo.
What do you dislike about the product?
El costo por usuario me parece alto, podría ser más accesible.
What problems is the product solving and how is that benefiting you?
El único inconveniente es el tiempo de respuesta cuando consulto mucha información.
I like the deal screen the most. I appreciate that it can show very detailed analytics once set up.
What do you like best about the product?
My favorite feature in Freshsales is being able to set follow-up periods for each product. It's very convenient to manage, as I can set longer periods for products that require long-term follow-up.
What do you dislike about the product?
One thing I don't like is that the level of support varies greatly depending on the person handling it. If you get someone who provides very thorough support, you feel lucky.
What problems is the product solving and how is that benefiting you?
It's great that the Kanban method allows us to check the status of all companies. This has likely reduced oversights.
Freshsales for the win!
What do you like best about the product?
FreshSales gives you all of the functionality of a best of breed product, without the hefty price tag. Best of all, it integrates with a range of other FreshWorks and third party products really well. The team at FreshWorks are there to support you every step of the way, from onboarding through to customer success and support. We couldn't be happier to have made the switch.
What do you dislike about the product?
Nothing so far! We've really enjoyed using the product over the months gone by.
What problems is the product solving and how is that benefiting you?
We're able to communicate with our clients in the way they like best.
Excelente, recepción, control y manejo de base de datos (Clientes) para la toma de decisión ventas.
What do you like best about the product?
Notificaciones, seguimiento por correo, gráficas muy completas y descarga de datos XML, carga de datos masivos para su desarrollo dentro del CRM.
What do you dislike about the product?
Velocidad para cargar la información y datos.
What problems is the product solving and how is that benefiting you?
Velocidad para encontrar información.
#1 CRM for me. Excellent Product ! All you can ask for.
What do you like best about the product?
Easy of use and cost effective. All the great features. Implementation was easy. Customer support was smooth and they could assist with anything I asked for and quickly. After testing multiple CRM systems, Freshsales Suite was hands down the best product for me. I use it every day and have not had any issues. Reporting is detailed and tops.
What do you dislike about the product?
Not much. Tested multiple CRM systems, and Freshsales Suite had everything I needed.
What problems is the product solving and how is that benefiting you?
Mainly email marketing and CRM currently and everything that goes with it.
there could be a better way to get the reports, some time is kind of difficult
What do you like best about the product?
the tracking and how we could be conect with fresh caller and get the analysis
What do you dislike about the product?
how we could download the data , some time is very hard to sownloading an even worst when i send it to email
What problems is the product solving and how is that benefiting you?
the tracking of our leads, how do we work on them and the data that we generated on them, but again sometimes is difficult to download the data
Sophisticated and wonderful
What do you like best about the product?
Freshsales has helped me manage better through its filters, I can also create analysis tables to know the numbers of my collaborators in their calls and emails. Every day I can generate a report on it and satisfy my boss's needs.
What do you dislike about the product?
I don't like that I have time issues in terms of lag, possibly it could be due to the internet.
What problems is the product solving and how is that benefiting you?
Ease of handling in numbers
I LOVE IT!!!!!
What do you like best about the product?
I love him very much, every day I work with him he makes it much easier for me to follow up with my clients. I work everyday with Freshsale, is very friendly. I LOVE IT.
What do you dislike about the product?
No training available in the system, so I had to ask to my collegue.
What problems is the product solving and how is that benefiting you?
Organization with my leads and email tracking.
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