Freshsales
Freshworks Inc.Reviews from AWS customer
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"Freshsales Ideal For Sales Management."
What do you like best about the product?
FreshSales is very simple to set-up and doesn't necessitate that you utilize a full-time CRM/Rev Ops worker to make refreshes and design the stage. The convenience and availability for all colleagues what sold us. The group likewise helped us fixed a few bugs with the Segment combination, which was significant for us so the majority of our information streams consequently. Freshsales coordinates and tracks the adventures of our customers, doing subsequent meet-ups and overseeing future organizations, it can enable making calls and sending messages to potential clients, it influences reports and itemized investigation of our clients, to can be bolstered by email, it's appropriate to improve our deals and streamline work forms.
What do you dislike about the product?
We feel that it is very constraining with the openness licenses to the data, and the importation of records sets aside a long effort to process each record.
What problems is the product solving and how is that benefiting you?
Freshsales has streamlined our work exceptionally accommodating following our present clients from now on sparing us cash and time. The synchronization of the movement causes us to monitor the issues that our clients have had with our items. Our business mechanization campaigns are more fruitful than any other time in recent memory and consumer loyalty viably proficient with Freshsales.
Recommendations to others considering the product:
We exceptionally recommend utilizing Freshsales we've turned out to be progressively profitable, sorted out, and can write about our successes and measurements substantially more effectively to the remainder of the organization.
Great value for a comprehensive toolset
What do you like best about the product?
The Session Replays and Heatmaps are great for getting an understanding of our our customers interact with our website. The Session Replays have been invaluable for being able to show us exactly how someone is interacting and we've spotted bugs through this, and been able to see where people are clicking and expecting and action where there wasn't one, and we've been able to remedy that too.
The support is also outstanding!
The support is also outstanding!
What do you dislike about the product?
The A/B testing tool causes flickering on our site when it loads so we don't use that much, but we have used the Split Testing and been able to integrate it into Google Analytics which is ideal.
What problems is the product solving and how is that benefiting you?
We are using Freshmarketer heavily in our CRO efforts. We run a lot of experiments, launch new pages, and we always use Freshmarketer to monitor those pages and experiments. It's really an essential part of our CRO prooess.
Freshsales is ideal for sales management
What do you like best about the product?
Freshsales we like many things. First, we like how excellent it is for the application of systematized evaluations to each client of the business. Second, it is excellent for the application of marketing campaigns, and for the management of internal sales. Now, freshsales allows us to make recordings of the calls we have with our clients.
What do you dislike about the product?
We dislike the fact that freshsales does not serve so much for the automation of the sales force, since it does not allow us to directly organize customer databases or generate proposals for the automation of sales. It does not allow to manage sales commissions, nor to carry out forecasting, that is, sales forecasts. Your sales management system in the field is very unwieldy. Its user interface is not very comfortable.
What problems is the product solving and how is that benefiting you?
Thanks to freshsales we can follow customer support in the most organized way possible. It's pretty good for online customer management. At least, it offers a live chat tool with these, and allows us to carry out an adequate response control via email, with which we had problems before.
Recommendations to others considering the product:
First of all, we recommend using freshsales for the management of potential clients, and to follow up on the customer assistance services that may be offered. Freshsales is certainly highly recommended to handle sales funnels (also called pipelines). It is also advisable to carry out marketing campaigns by email.
"Freshsales is ideal for following clients"
What do you like best about the product?
We like especially the errand framework (undertakings) of freshsales, since it enables us to sort out our advancement effectively. We like the stage's capacity to coordinate into messages, and visits with clients, because of its incorporated CRM. Something we additionally like about freshsales is that it has a wide ability to make telephone calls without hosting to get to third-gathering programming.
What do you dislike about the product?
We don't care for that the quantity of colleagues for each undertaking is so low. That makes it somewhat confused to monitor who partakes or not in each phase of the venture. We imagine that it is very constraining with the openness licenses to the data, and the importation of records sets aside a long effort to process each record.
What problems is the product solving and how is that benefiting you?
With freshsales we have accomplished numerous points of interest when speaking with our clients, since it has numerous channels through which we can get in touch with them. Before we had enough issues to influence visual to subsequent meet-ups to our business forms. This was basically because of the way that the CRMs we utilized did not have great combinations for deals the board.
Recommendations to others considering the product:
Our business group is exceptionally happy with the utilization of freshsales. It is very suggested for cell phones, particularly with its incredible access from Android. We very prescribe the utilization of freshsales to deal with reactions to clients by means of email, and to record calls with great quality. Completely prescribed to deal with leads.
"Freshsales will improve your business insight"
What do you like best about the product?
The freshsales task execution framework is amazing, simple to oversee. We like that it permits to make phone calls without going to outer administrations. Freshsales permits adding colleagues to the rundown of errands, with the goal that the work is progressively liquid. A point that we like a ton about freshsales is that it permits adding partners to the assignment records, which makes the executives increasingly liquid.
What do you dislike about the product?
It is very insufficient regarding bringing in records and contact databases from exceed expectations. It doesn't enable us to appropriately follow the status of every business, and your android application is very moderate, particularly with regards to synchronize. As to consents that the overseer can concede to the colleagues, these are somewhat restricting with the substance customization.
What problems is the product solving and how is that benefiting you?
We had a great deal of issues searching for an administration that offered a quality CRM, which would enable us to effectively manage the business compel. On account of freshsales we can more readily characterize our potential clients, and we can convey all the more effectively with our clients. On account of freshsales we can all the more likely characterize our potential clients, and know which ones are best for us.
Recommendations to others considering the product:
We exceptionally prescribe utilizing freshsales for their great and fluctuated correspondence channels, which condense the conventional communications (email, talk and telephone calls) in a solitary stage. It is superb for succinct administration of potential clients, and for getting a decent import of client accounts.
A Breath of Fresh Air Compared to Salesforce
What do you like best about the product?
The price, breadth of functions, and the clear pricing model that doesn't penalize us for success.
What do you dislike about the product?
The fact that the entire sales ecosystem doesn't yet make integration a breeze. Many other tools just build in Salesforce integration as a default button-click, for some products, we have to use Zapier.
What problems is the product solving and how is that benefiting you?
We've been looking for a CRM that will scale with us predictably, with functionality that doesn't require extra button clicks and plugins.
Thanks to this, I know exactly what the pricing will be as we add more users. Plus I've been able to avoid having to buy Sales Automation tools because the functionality is built in.
Thanks to this, I know exactly what the pricing will be as we add more users. Plus I've been able to avoid having to buy Sales Automation tools because the functionality is built in.
Recommendations to others considering the product:
Give it a try, and if you're not already married to Salesforce, then you won't miss much.
A positive impact with Freshsales to make our sales fast
What do you like best about the product?
It is very nice to let you know that Freshsales has been very helpful since it allows us to optimally make sales, negotiations and interactions between customers and our company, it has been very useful because through it we have updated with the organization of This company, its characteristics are good, very light and that makes it fast when you drive.
What do you dislike about the product?
There are few things that we dislike about this software but there is something that requires improvement and its interface is very simple, another is that they try to improve the configurations of the alarms or can configure them by oneself, it does not allow to export information
What problems is the product solving and how is that benefiting you?
we feel happy because it is progressively improving the processes of our company with the help of this software, freshsales has contributed a lot in terms of sales
Recommendations to others considering the product:
We recommend it because through it, it allows us to make our sales in an optimal, fast and safe way.
excellent choice for conversion optimzation analysis
What do you like best about the product?
heat maps . Easy to setup.
its a Compulsory product matric for us post release. and important input for incremental optimizations.
its a Compulsory product matric for us post release. and important input for incremental optimizations.
What do you dislike about the product?
it may not be very easy for a beginner to understand the results of the tests.
Documentation is pretty good to help get started.
Documentation is pretty good to help get started.
What problems is the product solving and how is that benefiting you?
1) website conversition funnel.
Was able to find the events where the drop used to occur.
2) SAAS user engagement funnel.
heat maps were a major input ,which helped us redesign our applications to enable increased user engagement and time spent on our product.
Was able to find the events where the drop used to occur.
2) SAAS user engagement funnel.
heat maps were a major input ,which helped us redesign our applications to enable increased user engagement and time spent on our product.
Great CRM BTW
What do you like best about the product?
I like best it keeps record of all communication whether it be email, text, voicemail. I like the templates for emails and the statistics. It is easy to use and understand
What do you dislike about the product?
There is not much I do not like other than I cannot really program it very well. I look at that stuff and freaks me out. the support is on the other side of the world so we never can get a decent appointment time.
What problems is the product solving and how is that benefiting you?
It helps keep me organized as if I was a real business. I know what stage everyone is at and who I need to follow up with or the last time we contacted.
Recommendations to others considering the product:
Once it is set up... it is the best thing since sliced bread!!
Freshsales-1st class
What do you like best about the product?
Freshsales is super easy to use, organized, and the price point is great.
What do you dislike about the product?
I have yet to find something that I do not like.
What problems is the product solving and how is that benefiting you?
We are organizing and optimizing our sales process and customer tracking.
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