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Freshsales is an instrument every sales team ought to have
What do you like best about the product?
Freshsales CRM is indeed a very stable and skilled technology, as a retailer it is very helpful to be have a CRM solution which makes my lives better the with customers; it organizes the all details of the customers in "Excel" documents in a correct manner. It also has a spotless and very intuitive user interface, which is very healthy for individuals unaware of this type of application. Freshsales also has great support team; any issue that arises for me would be attempting to fix it in order to boost the customer experience as easily as possible.
What do you dislike about the product?
I can't say definitely negative things about Freshsales CRM to this day, I have had many fantastic experiences, in either support or even with the channel as a whole, it works really well. It's clear that at present, this isn't really a industry revolutionizing platform; it has little innovative to bring. The only thing I don't like too far is its elegance, I've tried other related applications and they're offering more things, so if you're searching for a career, that's the best choice, easy, straightforward and clean.
What problems is the product solving and how is that benefiting you?
Quite much in our business we use this method to analyze data on our consumers and assess the success of each program introduced, through this method we are already able to modify the service we provide to any of their consumers in a very creative way , helping us to achieve the required outcomes.
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Freshsales: for sales models, it is the most ideal
What do you like best about the product?
By using the freshsales CRM we can connect we can personalize the information of each contact much better, and we do not depend so much on external databases. The most favorable point that freshsales has is to be able to automate notifications so that when clients fulfill a task within the page, it provides us with their contact information and information about the traffic within the page. The important thing about this is that freshsales is not really a client tracking software, but some of its functions, like the one mentioned above, can be easily adapted to that scenario.
What do you dislike about the product?
It is a bit difficult to calculate the scoring levels for potential customers, because it is so much based on subjectivity and we cannot create an established pattern on the benefits of these.
What problems is the product solving and how is that benefiting you?
A temporary monitoring can be applied to each activity that starts within the freshsales platform, and we can manage our own calendar. In any case, creating sales models with different processes does not take long, so it can be said that in general freshsales has diversified functions for the different situations that any E-commerce may face.
Recommendations to others considering the product:
If what you are looking for is creating a brand from scratch, and the good development of this, freshsales has many features to offer. There are some small functions that make it easier with regards to contact base tracking, and with its export processes, so it's good for managing customer information in general.
It manages, positions, produces, controls and achieves the best sales rates with Freshsales.
What do you like best about the product?
With much property I can highlight the most pleasant of freshsales, which is within the numerous tools of computer management that contains its programming, such as sales management, email marketing, sales forecasting, progress monitoring, team management, content management, distribution of tasks, evaluation of potential customers, monitoring of interactions, marketing in social networks, attracting potential customers and structuring action plans against possible operational failures, being this material of great support to achieve the desired results.
What do you dislike about the product?
If of the negative aspects of freshales we speak, it is possible to be mentioned that its programming contains a remarkable failure as far as its system of implementation of operating plans, that they look for to track, to identify, to stop and to eliminate all the problems that are contained within a computer science structure, costing their reputation and credibility to him, when not being able to always fulfill this great task to guarantee the obtaining of the best results within the programmatic part of a company, without being able to offer the pleasing experience that normally offers this particular program, reason why this failure must be counteracted and eliminated completely so that it does not continue causing damages in programming.
What problems is the product solving and how is that benefiting you?
Above all, I want to mention that the use of the freshsales service, for me represents the evolution of management systems, which enhance, manage and achieve the best results in terms of financial and advertising part of a company, offering the greatest tools for improving digital computer systems responsible for positioning brands and services and increase their business operations, hand in hand with the skills of its employees and the large number of tools that a system of this type can provide to carry out all tasks that can be of great help to the organization.
Recommendations to others considering the product:
For me it is a duty, to highlight and talk as best as possible of a system such as freshsales, as this way other users can get the most significant advance for your company from the hand of the programming of this software, which provides a clear and solid contribution to achieve all the goals set in a particular pattern of time, which with another system could not be achieved. Task that this management platform can easily perform, achieving to enhance your development at a business level, becoming a big one in the industry, having the most complete program in the business world, in charge of managing and taking you always to the best.
The CRM software that cannot be missing in your marketing work
What do you like best about the product?
What undoubtedly Freashsales does best and what I like about this software is that it is a very user-friendly software, it does not require a technician to use the tools. A great help for someone who manages or manages a lot of customer information and details. It is well designed and provides tools for tracking. They greatly facilitate the work and increase the performance of the work team in a very short time
What do you dislike about the product?
Freshsales is very good software and there are few details that can cause discomfort or affect the user experience, one of them would be that, at certain times, when we open this tool on my Android device, it takes a long time to open it. This can easily be solved with an update, I think that they should spend more time developing the app for Android.
What problems is the product solving and how is that benefiting you?
With Freshsales I can solve problems as marketing manager of my department in product management and contact with my clients, in addition to substantially improving the management of team accounts and the growth of our brand, all thanks to the constant supervision of the information collected with the software. Also, with Freshsales in a short time they have considerably increased our performance and the quality of our brand.
Recommendations to others considering the product:
I recommend users to look for software to manage and monitor projects since in my experience Freshsales has become my business or team partner. Continuous improvement and functional improvement of this software make selling, monitoring planning and auditing processes comfortable. So I highly recommend it to all users who are looking for project managers as this will help them a lot.
The best CRM software to have a complete view of the customers.
What do you like best about the product?
This tool is great for every marketing specialist to use, as it allows you to get full information about the company's potential customers, the software is very easy to use, which is a great thing to allow people to get the most out of it. With this service you can provide customers a completely personalized attention so they can get a very good experience, the platform has special features that allows you to measure the score of each customer, channel sales, reports with amazing accuracy, is available for mobile phones, I sincerely dare to define this service as extremely agile because it allows people to achieve a lot of objectives.
What do you dislike about the product?
Its analysis function works very slowly when processing large amounts of data and often this causes great loss of time for users who use the software, I would like to see improvements in the future to avoid having problems with this function. Among other things, I can say that this service is very good and this is the only weakness I have managed to observe so far.
What problems is the product solving and how is that benefiting you?
We use this tool very frequently in our company to process data about our customers and evaluate the performance of each campaign implemented, through this tool we have been able to personalize in a very innovative way the attention we give to each of our customers, allowing us to obtain the results desired by us.
Recommendations to others considering the product:
People who have the opportunity to acquire Freshsales definitely do not hesitate for a second to acquire it, since it is a very robust tool to allow the marketing teams to have a complete vision with each one of the clients, the service is very economic, which allows it to be within reach to acquire for anyone, the improvements that can be obtained are almost instantaneous and its adaptability makes it ideal to use in any business, Freshsales is an optimal service for anyone to use.
Freshsales is a tool every sales team should have.
What do you like best about the product?
Freshsales is a sales automation tool that is quite powerful to work in any organization, people who work with this system get a wonderful experience because of how powerful and functional it is to address business needs, through this service is very easy to interact with customers in a personalized way and with excellent professionalism, the software has a large number of users that due to its operation has acquired an excellent reputation that provides great confidence to people who want to purchase the service. The service has an excellent data collection system that allows us to have a better vision about each client, sending campaigns through emails is something extremely simple and has a huge capacity to send to large numbers of people, the service is very good to help improve sales of an organization.
What do you dislike about the product?
Software with a fairly broad interface can be confusing to use if you don't have the right knowledge, so you need good training to avoid having problems or bad experiences. In terms of operation this service is very good and exceeds the expectations of its users because of how accurate it is.
What problems is the product solving and how is that benefiting you?
Freshsales is a tool that we acquired for our sales team to improve both its system and strategies to implement, since in previous years we were having serious deficiencies that prevented us from having the desired results, but since this platform came to our organization all change at all as we could understand more efficiently the needs of our customers and make improvements that have been very good for the progressive increase of our income.
Recommendations to others considering the product:
For people who are looking for a CRM service that is efficient to improve the attention of their customers and increase their sales I recommend Freshsales, as it is a quite innovative platform with an impressive performance, personally I have had an excellent experience with this service and I have been able to witness how good it is to help increase the sales of an organization, the tool adapts perfectly to the needs of its users and offers an excellent experience to work with high comfort.
Scalable CRM for low price
What do you like best about the product?
The software has great potential as it helps reduce the workload of your company's sales agents and is one of the great advantages it has while raising the productivity of your business and closing a much larger deal. The sales agent has a very complete view of the entire flow of information that the application handles, and along with features such as drag and drop can perform tasks more dynamically and easily such as assigning scheduled tasks to specific contacts.
What do you dislike about the product?
At the moment you want to analyze all the data you've collected this can become overwhelming as it can grow rapidly so it's very important that the team that works freshsales knows exactly what you are looking for and what the points of interest are both for them as for the potential customer and thus have a clear idea of what and how to interpret the data they have. It can be seen when using the mobile application that it falls very short in functions so it does not make it very useful to use and take advantage of it from a mobile device
What problems is the product solving and how is that benefiting you?
Its great integration capacity was one of the main advantages that helped us with great help for our sales team, specifically integrating freshdesk to its functions allowed us to manage the relationships between customers seamlessly as well as increase sales possibilities by improving our understanding of the market and mainly our customers. The development of microservices with the API offered by the software allows to create applications that effectively meet what we want to achieve without introducing a very steep learning curve in the development process.
Recommendations to others considering the product:
Having CRM software for a sales team is almost paramount today said this Freshsales will make your company no matter how big or small the leap they are looking for to have a significant increase in sales of their business. This software will take care of the most demanding tasks for agents while providing great flexibility in their configuration and functions to adapt to the requirements that need to be met. It is simply one but the best CRM software that is on the market and worth trying.
Easy to use and manage CRM
What do you like best about the product?
This CRM is easy to set up. It seems to work right out of the box without a ton of work in setting up. This makes bringing on the team to it a bit easier.
What do you dislike about the product?
Pricing is confusing with all the different charges. You get charged per user per month, then per user per month for other integrations, and per phone number, as well as minutes, etc. Very confusing and hard to tell true cost.
What problems is the product solving and how is that benefiting you?
Having a working CRM to track sales pipeline, make calls, track calls, etc.
A CRM tailored to small businesses
What do you like best about the product?
If you are a small business, this is the best CRM you can find. It’s easy to set up and to get moving quickly. You can set up your dialing directly from within the CRM and track sales pipeline, phone calls, email contact, and more.
What do you dislike about the product?
There are not as many features as other CRMs, but those features also do come with a price since Freshsales is not as expensive as other options.
What problems is the product solving and how is that benefiting you?
Managing sales pipelines, phone and email outreach, and more.
Recommendations to others considering the product:
Consider if you need helpful support. Much better than other options.
great CRM
What do you like best about the product?
simple CRM process - especially useful for small businesses. freshdesk integrations work well.
What do you dislike about the product?
integrations are nonexistent besides freshdesk integrations. would be great to have 3rd party integrations that support other functionality other than what freshdesk is working on.
What problems is the product solving and how is that benefiting you?
creating a CRM platform to be able to follow sales pipeline, report sales, reporting calling and email outreach info, etc.
Recommendations to others considering the product:
if you are a small business looking for CRM that is not too expensive or complicated, this is a great option
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