Freshsales
Freshworks Inc.External reviews
1,212 reviews
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Freshsales-1st class
What do you like best about the product?
Freshsales is super easy to use, organized, and the price point is great.
What do you dislike about the product?
I have yet to find something that I do not like.
What problems is the product solving and how is that benefiting you?
We are organizing and optimizing our sales process and customer tracking.
Good tool to know and analyze about who see your website
What do you like best about the product?
Through my website grew they wanted to be aware of those who visited and maintain a good interaction with them. Freshmarketer offers me tools to perform good quality A / B tests, funnel analysis and heat maps. The best part is that it is an easy to use, intuitive and innovative software.
What do you dislike about the product?
Even with all the tools they offer I must admit that the interface is usually a bit slow, I could not know if it just happens to me, I hope this can be solved soon, meanwhile your support team always keeps up with the ' problems that users present and that is a step forward.
What problems is the product solving and how is that benefiting you?
Fresharketer has been very helpful in the way of developing my website, usually this used to cause me great inconvenience, but since I started using Freshmarketer I can easily know everything that is happening daily and keep integrating the analysis and archiving it.
Prefect CRM dediciated to Sales
What do you like best about the product?
Freshsales has a every thing which is required for documenting sales inquiry and conversation with customer. It has Artificial intelligence to improve and manage contacts. Many Features which i had been used such as,
In-built Call and Messaging Facility, I can directly contact with customer for there requirement without touch my phone.
Coversation and Pipeline view, Which help me to track every customer with there past interaction and sales on the go.
In-built Call and Messaging Facility, I can directly contact with customer for there requirement without touch my phone.
Coversation and Pipeline view, Which help me to track every customer with there past interaction and sales on the go.
What do you dislike about the product?
All are covered with freshsales as i had not even used many of the features yet. for me its hardly to dislike any feature.
What problems is the product solving and how is that benefiting you?
Solved my problem to track customer conversation on the go.
Recommendations to others considering the product:
Got good experience with Fresh sales must give a try.
Most excellent framework
What do you like best about the product?
Nice application where i can see and its easier to use.
What do you dislike about the product?
Good support makes it nothing to dislike.
What problems is the product solving and how is that benefiting you?
All CRM solution under one roof.
Of the best softwares I've used
What do you like best about the product?
It is amazing to see how Freshmarketer helps you to be aware of who visits the websites you set up, the tests and see how they interact in it is simply great. He has developed heat maps and A / B tests, always allowing better development and web design.
What do you dislike about the product?
There is not much that can displease me, its service is incredible and always seeks to please the client with each new update, its cost is very well established compared to all the tools it offers.
What problems is the product solving and how is that benefiting you?
Superiority in the speed of my program and the way my employees work
Recommendations to others considering the product:
Buy this software, it will improve your experience in A / B texts
Amazing program for A / B tests
What do you like best about the product?
I have been interested in everything about this program, I have had great privileges with my work team and we have improved a lot in terms of A / B tests.
What do you dislike about the product?
I have no complaints about this wonderful software, I will continue to recommend it.
What problems is the product solving and how is that benefiting you?
Solve several problems in A / B format with our main server.
Powerful Optimization Platform
What do you like best about the product?
The heat maps are critical to all out optimization efforts and the a a/b testing experiments are very easy to impliment
What do you dislike about the product?
The setup for the wordpress plugin isn't as obvious as it can be. Javascript can only be customized per account and not per implementation
What problems is the product solving and how is that benefiting you?
We mostly use it to understand how visitors are interacting with our sits and content to better optimize on-page conversions and help lead design decisoins.
Recommendations to others considering the product:
It's a very powerful tool but requires a certain amount of experience to infer conclusions from some of the tests.
Excellent CRM for Small Business
What do you like best about the product?
First off, every interaction I've had with Freshsales' team has been excellent. Knowledgement, courteous and friendly sales and support staff. The software itself is also very easy to set up and use. It has all of the key features I was looking for in a CRM: two-way email sync through a standalone platform (I don't like CRMs that live inside Gmail), a true sales pipeline overview dashboard, along with an entry-level price point and scalability.
What do you dislike about the product?
So far I have no complaints. I suppose they could streamline their pricing plans; it was a little overwhelming trying to determine the subtle differences in the subscription tiers.
What problems is the product solving and how is that benefiting you?
Launching the initial sales outreach for a new consulting business. Freshsales is helping to keep me organized and on track. I'm also exploring several of their additional marketing automation services.
Recommendations to others considering the product:
I narrowed my options to two final contenders: Pipedrive and Freshsales. I demoed both products and found them to be comparable in many regards. Ultimately, I liked that Freshsales is part of Freshworks, which will make it easy for me to tack on additional products. For instance, I am already considering subscribing to Freshchat to help automate lead conversion of website visitors. Also, Freshsales is slightly cheaper than Pipedrive.
Best world class tool for Startups in best price
What do you like best about the product?
Well, we were in a hunt for a better tool to manage our pre-sales and follow-ups, we have tried to multiple tools and finally, we thought of trying Freshsales and till date, we are happy with Freshsales. It's pretty simple and easy UI, simple mobile apps and we never feel any downtime. Thanks to Team Freshdesk to come up with this awesome and affordable tool
What do you dislike about the product?
Nothing as of now will update you after our future team discussions
What problems is the product solving and how is that benefiting you?
Pre Sales streamlined and no need of any special training or KT kind of sessions required
Recommendations to others considering the product:
Anyone can try easily to test their requirements, not require any special training
Amazing company to work with, great employees, great product, great experience!
What do you like best about the product?
The Support team for Freshsales is amazing. They have been there for us through everything. They have answers for anything and everything we throw their way. In addition, their product itself is a major improvement from the previous CRM we were using. It is extremely user friendly and does everything we need it to do!
What do you dislike about the product?
The only thing I dislike about Freshsales is that we didn't find them sooner.
What problems is the product solving and how is that benefiting you?
In comparison to our previous CRM, Freshsales is able to all of the reporting, note taking, logging, etc. that we were unable to do before. The customizations that we are able to make to it easier for our team is incredible and easy to do.
Recommendations to others considering the product:
I will definitely recommend Freshsales to anyone who is looking or mentions needing a new CRM.
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