Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Easy to use!
What do you like best about the product?
FreshSales has helped me immensely is organizing and keeping up with my sales process. As a solopreneur managing the funnel is complex and time consuming, but FreshSales makes it fun and easy. I like that it directly connects to my email and automatically put contacts into my leads page. FreshSales has great features. I also like the Lead and Contact Score.
What do you dislike about the product?
The FreshSales email template is not as robust as I had hoped. I struggled with using my standard font for my signature in the template. I ended up having to create my signature as a picture instead of using rich text.
What problems is the product solving and how is that benefiting you?
For me it was keeping notes and organizing all of the sale conversations that I was having and knowing what next step I should take.
- Leave a Comment |
- Mark review as helpful
All in once Package
What do you like best about the product?
Reports feature is the best, it helps me to track the trending of my leads and deals and how my people are working, it helps me to also identify the productivity of my employee through hourly splitting tracking.
What do you dislike about the product?
i dislike that it doesn't provide enough action to the admin accounts. i can not change the passwords of users, i can change their names and information which i think should be provided to admin.
What problems is the product solving and how is that benefiting you?
Operational and technical problems of my product, it helps me to track each steps we made and how we handled them.
Recommendations to others considering the product:
its a very mature site, which provides you all most everything that helps you in tracking your actions and events easily. you can add custom stages, and can add users with different level.
Streamlined sales journeys
What do you like best about the product?
The webhooks integrations, and freshchat
What do you dislike about the product?
loading time on clicking pages (pagination)
What problems is the product solving and how is that benefiting you?
Earlier we did not have any clue about the customers, from where they are coming, at what level is their engagement with our product. Freshsales helps in integration all of that by including source of leads, the engagement level of leads and plethora of other information that can be easily updated via our backend depending on the user interactions.
Great CRO software for all your optimization and conversion needs
What do you like best about the product?
Great pricing point and affordable to small start-up. Very user-friendly and easy to learn. I'm able to achieve most automation tasks like creating a email journey and also creating different lists within the journey.Setting up heatmaps, session recordings and all of these features includes a detail reports that gives you great insights and help you make data-driven decisions.
What do you dislike about the product?
Their customer support can be slow. And since they're just starting some of the integration with freshsales are still work in progress. Things like being able to import and export certain contacts are not available ATM.
What problems is the product solving and how is that benefiting you?
I'm able to increase my conversion rate of different landing page through heatmaps and session recording. Also able to test out different creatives and content through A/B testing.
Recommendations to others considering the product:
Make sure you have enough traffic for A/B testing tools. At least have over 500 visitors on your site for a more accurate testing. Make sure your freshsales leads are clean and easy to segment before importing all the leads from freshsales to freshmarketer.
Fantastic CRM tool and easy to use
What do you like best about the product?
This product is very easy to use and its intuitive feature and ready to support guys are very much helpful for you to setup your sales process using this tool.
What do you dislike about the product?
syncing issues with Google - sometimes this creates an issue.
What problems is the product solving and how is that benefiting you?
Pipeline management / deals & reminders with tasks
Great product and excellent value
What do you like best about the product?
Freshsales is very easy to configure and use.
What do you dislike about the product?
I don't like some of the American terms that cannot be changed into UK equivalents. For example zip codes.
What problems is the product solving and how is that benefiting you?
We've saved money and have far more powerful reporting capabilities. It's excellent.
Recommendations to others considering the product:
Use the trial. It's a great way to see the power of Freshsales.
Happy user
What do you like best about the product?
A good CRM to kick start your sales and marketing. Helps to coordinate the team
What do you dislike about the product?
So far I haven't found any issues in this.
What problems is the product solving and how is that benefiting you?
Can organize the mails and follow up can be taken easily
Recommendations to others considering the product:
Easy to manage the sales and marketing team
Easy to learn, good support and pricing
What do you like best about the product?
Freshsales has been easy for us to adopt. Importing our legacy information was straightforward, and it's been easy to learn.
What do you dislike about the product?
Requires a few extra clicks to get the screen layout that I like, and it's not saved.
What problems is the product solving and how is that benefiting you?
We use Freshsales to track our user base, and to contact them with information about new software updates, etc. Having it linked with Freshdesk (which we use for providing technical support to our users) makes it easy to look up information for a customer and respond to their questions quickly.
Recommendations to others considering the product:
Try importing your legacy data into Freshsales and check out the performance. Try some automated workflows; determine which plan you will need, because not all features are available on all plans.
A great catalog of services with a wide variety of customization options
What do you like best about the product?
Their services are fully integrated to offer a full picture solution. Having context cues is incredibility helpful when analyzing a prospect and their knowledge of our services. Integrating the caller within the CRM makes it very easy for new agents to be trained and accounted for in terms of workload.
The FreshChat functions is perhaps one of the best looking options to engage page visitors out there.
The FreshChat functions is perhaps one of the best looking options to engage page visitors out there.
What do you dislike about the product?
Some of their services force into a higher tier to integrate with the full solution. While it is understandable that they want to make money of your services, some of the functionality (like integrations with their own services) limitations feel forced.
What problems is the product solving and how is that benefiting you?
We were looking for a CRM that included the whole tool set of chat, guide and Support into one. Fresh Sales now lets us coordinate our efforts more effectively by having a clearer picture of the needs that the customer at the other end of the line has.
Recommendations to others considering the product:
Look into having someone help with implementation. It is time consuming for smaller teams to make the switch themselves.
An amazing tool for sales process
What do you like best about the product?
Freshsales, indeed it's the best sales CRM I've ever used. If you want to power up your sales process, this is the tool for you. You can automate sales process like a pro. It have an excellent user design, very intuitive and friendly.
What do you dislike about the product?
At this moment there's no such thing I deslike.
What problems is the product solving and how is that benefiting you?
Sales sequences: Before I just wrote email email, now this is no more a problem with the Sales sequences.
showing 371 - 380