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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,172 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Stalline A.

The most seamless and capable CRM for Sales

  • January 27, 2020
  • Review provided by G2

What do you like best about the product?
The AI-based lead scoring was a key reason for choosing Freshsales after trying out other popular CRMs. With this tool, I start my day by communicating with clients who have higher lead scores first. It's made my daily sales efforts much more efficient.
What do you dislike about the product?
Not a dislike, but the emails system could do with improvement. Can't tell exactly how, because we use Gmail and can't do without some of the add ons.
What problems is the product solving and how is that benefiting you?
There's only a certain number of calls one can do in a day. Arranging leads by their lead score saves us the effort of prioritizing our attention.


    Siva P.

Freshmarketer best tool for email marketing.

  • January 27, 2020
  • Review verified by G2

What do you like best about the product?
1. I like the various template available in Freshmarketer.
2. The session replay, heatmaps help to analyze my website.
3. A/B testing helps to optimize the website.
4. Polls and feedback help us to engage with the customers.

Overall this is the best product for email marketing with some good features.
What do you dislike about the product?
Honestly so far there is nothing that I dislike about the product.
What problems is the product solving and how is that benefiting you?
With the help of freshmarketer, I sort out my user behavior and improving the user experience.


    Ryan P.

Freshsales

  • January 27, 2020
  • Review verified by G2

What do you like best about the product?
Freshsales helps you track leads through to deals, giving tips and reminders to keep your activity high and assist in more successful selling.
What do you dislike about the product?
My only qualm relates to my own unfamiliarity with the application.
What problems is the product solving and how is that benefiting you?
Better follow-ups and more referral business.
Recommendations to others considering the product:
Excellent application for sales professionals looking to track leads to deals.


    Joonas Jukkara D.

Freshmarketer helped to combine CRO and marketing automation efforst

  • January 27, 2020
  • Review provided by G2

What do you like best about the product?
Frehsmarketer offers combination of CRO and marketing automation tools with very economical price.

Installing is easy and the UI is very straight-forward
What do you dislike about the product?
Nothing much to dislike. The pricing when combining other Freshworks products with your Freshmarketer could be more easily visible.
What problems is the product solving and how is that benefiting you?
We use it to increase conversions by tracking user behavior and finding out why they are abandoning carts etc.


    Wilfred K.

Owesome experience

  • January 27, 2020
  • Review provided by G2

What do you like best about the product?
better planning
Sales team daily schedule monitor
What do you dislike about the product?
Inability to track unfulfilled daily targets unless manually updated
What problems is the product solving and how is that benefiting you?
Clear visibility of our sales team and clients intended for daily visit


    Computer Software

Freshsales review

  • January 27, 2020
  • Review provided by G2

What do you like best about the product?
Freshsales is user friendly and supports are always ready to help.
What do you dislike about the product?
I guess the email of leads being not unique gave had me a hard time.
What problems is the product solving and how is that benefiting you?
I was just synchronizing my leads from my app. I haven't used the other features yet.
Recommendations to others considering the product:
Hi freshsales team,
I haven't used the whole features of freshsales yet. But I would like to suggest to make the email of the leads to be unique.


    Computer Software

Super simple CRM for small teams!

  • January 27, 2020
  • Review verified by G2

What do you like best about the product?
It was super fast and easy to get set up.
What do you dislike about the product?
Everything has been great. I don't have anything bad to say about the product.
What problems is the product solving and how is that benefiting you?
Freshsales helps to manage our sales pipeline and customer interactions with ease.


    Roshni C.

Funnel Management made easy

  • January 26, 2020
  • Review verified by G2

What do you like best about the product?
Time Management and handling client portfolio. It is one of the best CRM software I have ever used. And integrates with my email box. That helps me save time of logging down all the conversation for the new client I am creating
What do you dislike about the product?
Missing domain integration with company, it this can be done it will be really helpful
What problems is the product solving and how is that benefiting you?
Client Portfolio. Timely reminders and funnel management is very useful
It is one of the best CRM software I have ever used. And integrates with my email box. That helps me save time of logging down all the conversation for the new client I am creating


    Jennifer l.

Best Business Solution for 2020

  • January 25, 2020
  • Review verified by G2

What do you like best about the product?
I really like how FreshSales is very intuitive CRM and If I ever get stuck, their customer service reps are extremely helpful. I haven't encountered any CRM who takes care of their customers like FreshSales does. If anything gets too complicated they will remotely handle your computer and assist you with any issues.
What do you dislike about the product?
Sometimes if you don't ask all the right questions you might not get a specific task done right away. You might need to make 1 or 2 extra calls.
What problems is the product solving and how is that benefiting you?
Best way to keep track of notes, tasks, email campaigns, text message campaigns, and meeting appointments.


    Dr V.Anand K.

It’s very simple and ease to use

  • January 25, 2020
  • Review provided by G2

What do you like best about the product?
Though I use the entry level version I could lot of value add in tracking the business. The tool really help the team in updating the sales and the team loves using it
What do you dislike about the product?
I don’t see anything like that however I am planing to upgrade so to make my business much efficient
What problems is the product solving and how is that benefiting you?
It’s really helps in tracking the funnel and individual level tracking . The team review makes very efficient and meticulous follow ups
Recommendations to others considering the product:
Highly recommended