Freshsales
Freshworks Inc.External reviews
1,212 reviews
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Easy and efficient
What do you like best about the product?
The integration with other solutions like Brazilian apps.
What do you dislike about the product?
Don't have integration with "Vindi Platform" (www.vindi.com.br).
What problems is the product solving and how is that benefiting you?
Time and cost. Today I have more time and low cost.
Recommendations to others considering the product:
Integration Brasilian softwares for exemplo, vindi and conta azul..
www.vindi.com.br
www.contaazul.com
www.vindi.com.br
www.contaazul.com
Fantastic User Experience
What do you like best about the product?
As a CRM software, Freshsales is just unmatched. The ease of use, the addition of new features all the time, customer support and just my overall experience with it is amazing, I use it every single day in my job.
What do you dislike about the product?
Every so often there will be an issue receiving my tracked emails notifications, but Freshsales is always quick to correct any issue that we have had.
What problems is the product solving and how is that benefiting you?
I am a jeweler, I have a very large customer base and each of them is on the hunt for very specific pieces. Freshsales allows me to accurately track every single one of my customers and the pieces they're looking for.
Recommendations to others considering the product:
Just do it. You won't regret it.
Freshsales CRM
What do you like best about the product?
The easy UX, the speed of interaction and the semplicity
What do you dislike about the product?
I think can be improved the graph of some forms, the time to wait at refresh of the reports
What problems is the product solving and how is that benefiting you?
The perfect share of the informations
Recommendations to others considering the product:
Custom fields, set a custom view of all the fields avaiables
Best prospecting tool
What do you like best about the product?
We like to use Freshsales to reach out to prospects, follow them up and insure a good user experience along the way.
What do you dislike about the product?
A join.me like feature incorporated into the product is missing.
What problems is the product solving and how is that benefiting you?
Increase sales efficiency.
Awesome platform (Easy to use & good customer support!)
What do you like best about the product?
I felt the best part of Freshsales was the customer support, they are timely and very efficient in answering my queries. I use Freshsales for the core features and I find what they offer is very adequate for my needs.
What do you dislike about the product?
Perhaps an easier way to categorise and create customer views. Accidentally deleted one view and had to redo it from scratch.
What problems is the product solving and how is that benefiting you?
Helped to quickly arrange my contacts and leads and especially keeping track of my deals.
Practical and easy to use
What do you like best about the product?
Organized in a clear, easy to understand manner. The learning curve to get up to speed is short.
What do you dislike about the product?
Can't change the dashboard layout for a contact or lead.
What problems is the product solving and how is that benefiting you?
CRM, email
Really Helpful
What do you like best about the product?
Whether you're a manager or the sales person, give you a birds-eye view of all your accounts which helps you easily plan for the future
What do you dislike about the product?
Not the most intuitive interface but easy to use once you get the hang of it
What problems is the product solving and how is that benefiting you?
Managing sales pipeline. Doing it manually definitely did not work for me or my team
Good experience
What do you like best about the product?
The support from the FreshSales guys was amazing, really appreciate it.
What do you dislike about the product?
Still many things to add, but yet very good still.
What problems is the product solving and how is that benefiting you?
Nothing special, just nice to work with.
5 star customer service & technology
What do you like best about the product?
the pipeline flow and intuitive lead scoring
What do you dislike about the product?
I like everything that I've seen with the system
What problems is the product solving and how is that benefiting you?
ability to streamline lead gen/ sales/ accounting and production all with one system
Recommendations to others considering the product:
what are you waiting for?
Effective time management
What do you like best about the product?
Visually seeing my leads and plan my week. Being able to see all of my leads in one space is a big benefit as i can see what stage each lead is at and plan my week accordingly.
What do you dislike about the product?
Nothing! A few website UI bugs. But they have all been ironed out now. There were a few issues whilst setting the website up but they have all been resolved now and everything is running smoothly now.
What problems is the product solving and how is that benefiting you?
More effective time management, visually seeing what stage my leads are at, who I have contacted etc is a time saving tool especially with the automatic new lead assignment
Recommendations to others considering the product:
Start using it as soon as you can to build up a database of your leads. The sooner you do it, the more data you have to use.
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