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It's a really powerful tool
What do you like best about the product?
The fact that you can record and monitor what the users do on the website and understand what they like the most about it, also you can test out directly in the tool several versions and create automation for my campaigns
What do you dislike about the product?
I have been testing it for a while and Nothing so far.
What problems is the product solving and how is that benefiting you?
You will be able to see why and where you are losing your user's interest inside your website and you can improve it directly inside the tool test it and have all the metrics associated about it.
Recommendations to others considering the product:
If you want to know everything about how your users are engaging with your site this is the tool for you.
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Best CRO and Email Marketing Tool
What do you like best about the product?
The best thing about Freshmarketer is its email marketing module. And, the best thing about that is split testing which allows me to know what elements of my emails are working and what not. Apart from A/B testing, segmentation can be done very easily through Freshmarketer.
Freshmarketer has an amazing support service. Especially, Rutvik and Hena from their team are very helpful and are available within 10 minutes after asking for support. They solve each and every issue very diligently and are even available on calls if required.
Freshmarketer has an amazing support service. Especially, Rutvik and Hena from their team are very helpful and are available within 10 minutes after asking for support. They solve each and every issue very diligently and are even available on calls if required.
What do you dislike about the product?
Some functionalities such as bulk contacts deletion, auto removal of bounced contacts etc. are missing. But, they can do that from back-end.
Basically, there is a work around for every missing functionality.
Basically, there is a work around for every missing functionality.
What problems is the product solving and how is that benefiting you?
I am able to streamline my whole email marketing with Freshmarketer. With the help of segmentation I have my cold email database stored on target basis. Apart from this, I use it to run heatmaps, session replays, form analysis and funnel analysis.
It has made email marketing and conversion analytics really simple.
It has made email marketing and conversion analytics really simple.
Recommendations to others considering the product:
Go with it.
Great, powerful and easy to use!
What do you like best about the product?
Since we implemented Freshmarketer we were able to track the interactions of our clients and take actions into improving both our UX and UI. It is really easy to use but don´t let the simplicity foll you, Freshmarketer has enough functions and capabilities to take your gwoth and marketing department to the next level.
What do you dislike about the product?
Don't really like the new design, the older one was cleaner
What problems is the product solving and how is that benefiting you?
Customer behavior tracking, communicatios, NPS polls, what UI/UX aspects to improve
Antonio V review
What do you like best about the product?
Essay campaign configuration and integration with Csm content
What do you dislike about the product?
Limitless on email sent per day! Would be great if be monthly or yearly pooled
What problems is the product solving and how is that benefiting you?
Communications with customers
Recommendations to others considering the product:
Use simple, Try &Buy
No Refunds. Ever.
What do you like best about the product?
The software is ok, not the most robust though.
What do you dislike about the product?
After trying this software and buying a 6-month subscription I realized it didn't work for our company. I stopped using it and thought I had requested a cancellation. When I saw it billed me 6 months again I immediately the same day contacted customer service and let them know I had not been using the software and the account should have been canceled and requested a refund. THEY REFUSED!
What problems is the product solving and how is that benefiting you?
Basic CRM - did not end up using the tool much
Recommendations to others considering the product:
They never give refunds
Very helpful assistant staff
What do you like best about the product?
The freshMarketer live chat feature is extremely helpful. I use this regularly when I'm unsure how to use something on the site. Rutvik is particularly helpful. Thank you!
What do you dislike about the product?
It would be great to have a social sharing feature or even a campaign link, so we can share our campaigns directly to Facebook, Twitter and LinkedIn
What problems is the product solving and how is that benefiting you?
I have just created my first campaign and I am monitoring the data through the analytics section on the site
Could Be Improved
What do you like best about the product?
FreshSales allows you to quickly create and export reports
What do you dislike about the product?
It can be difficult to easily see what specific campaign or ad your leads came in through. The interfaces is a little cluttered/cramped and the main screen is not intuitive.
What problems is the product solving and how is that benefiting you?
Learning more about leads and making sure they are moving through in our sales process
Recommendations to others considering the product:
Walk through the best way to set up campaign tracking before implementing this tool. This will allow for the best insights with this tool and can help inform lead gen efforts.
Increase your productivity immediately with FreshSales!
What do you like best about the product?
Very user-friendly platform, widely customizable and varied in available features.
What do you dislike about the product?
In some cases i get some bugs or errors when i want to upload some type of information of great magnitude on the web, but nothing serious.
What problems is the product solving and how is that benefiting you?
Automate many procedures that were previously done by hand!
Recommendations to others considering the product:
Excellent alternative for companies that need robust software, that can full fulfill the function of a CRM application that keeps all your processes running 24/7!
Freshsales - Simple to use but feature rich
What do you like best about the product?
Like the fact that Freshsales is easy to use, feature rich, intuitive, constantly evolving and reasonable from a commercial perspective
What do you dislike about the product?
We really have tried to find something that we don't like about Freshsales but we haven't been successful it really is a fantastic product
What problems is the product solving and how is that benefiting you?
Freshsales has aligned out sales, marketing and customer service teams by ensuring each department understands the customer and how they interact with us and like to interact with us
Everything in one place makes all the difference!
What do you like best about the product?
I like that all our notes, files, calls, emails, everything is all in one place. No searching thru notes or paper files
What do you dislike about the product?
The biggest dislike would have to be that there is no auto correct on the email...it's not a huge deal but it is nice in Outlook to have my Thnak you's or questinos corrected ;)
What problems is the product solving and how is that benefiting you?
This allows greater collaboration and makes finding anything to do with a customer or deal so much easier
Recommendations to others considering the product:
Be patient, it does take time to learn but it is so worth it!
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