Freshsales
Freshworks Inc.Reviews from AWS customer
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Very useful platform
What do you like best about the product?
We have been using Freshsales for somewhat more than a year and experience has been nothing but great. Its very efficient in terms of lead management and has recently become useful in maintaining our clients too (from payments, membership statuses, contact information and so on) making it easier for our employees to keep track of active and potential clients on one platform.
What do you dislike about the product?
There is nothing that I dislike at the moment
What problems is the product solving and how is that benefiting you?
It helps in maximizing sales efforts and making them more systematic
Work made easy.
What do you like best about the product?
Visibility on data. Everything you need comes under one window.
What do you dislike about the product?
Sometime it lags. Maybe due to network issues.
What problems is the product solving and how is that benefiting you?
Could track and hunt all the opportunities.
Recommendations to others considering the product:
Worth the money
Functional tool that allows users to customize their experience.
What do you like best about the product?
The built in functionality with gmail and customizable reports.
What do you dislike about the product?
No simple integration with LinkedIn is frustrating.
What problems is the product solving and how is that benefiting you?
We can properly track and predict our leads efficiently with FreshSales at a reasonable cost.
Recommendations to others considering the product:
Consider what you may require from your CRM and look into the cost of all options.
Great and Easy to Use!
What do you like best about the product?
We love that there are so many integrations with Freshsales. The CRM is also very intuitive and I like how leads are incorporated (instead of just contacts). It took me no time at all to learn it and get up and running.
What do you dislike about the product?
I wish the deal section had its own page, like a company or contact has, not just a slide out window. Not exactly sure why this isn't a thing.
What problems is the product solving and how is that benefiting you?
We use it to demo our integration with Freshsales. Our users love how easy the integration connects with Freshsales and we always recommend using it!
If your budget is limited, this is site testing and automated email app for you
What do you like best about the product?
Freshmarketer is budget friendly and user friendly. Being able to see how our users interact with our site in general and specific pages particularly has been tremendously helpful.
What do you dislike about the product?
Trying to explain to others how to use it.
What problems is the product solving and how is that benefiting you?
Being able to tweak little differences like color or position of the search box to testing totally new page designs, landing pages, forms, etc.
Great for small business
What do you like best about the product?
The customer service of Freshsales is what stood out to me when first beginning the service. From there, it has easy customization and helps keep all of my contacts organized.
What do you dislike about the product?
When they add new features, I am not able to opt out of them. Example, "Freddy's Insights", it adds an extra step for me by having to click out of that before I can see all of my notes for a client.
What problems is the product solving and how is that benefiting you?
Keeping up with my clients and following up in a timely manner. The benefits have been great as my clients see my persistence and consistency and tend to use my service more because of that.
Its good
What do you like best about the product?
it has a ton of different features and integrates with the rest of the fresh products
What do you dislike about the product?
kind of a learning curve, but thats mostly because i am brand new to this
What problems is the product solving and how is that benefiting you?
everything is in one place, i can test and see if my markeint efforts are working
The most seamless and capable CRM for Sales
What do you like best about the product?
The AI-based lead scoring was a key reason for choosing Freshsales after trying out other popular CRMs. With this tool, I start my day by communicating with clients who have higher lead scores first. It's made my daily sales efforts much more efficient.
What do you dislike about the product?
Not a dislike, but the emails system could do with improvement. Can't tell exactly how, because we use Gmail and can't do without some of the add ons.
What problems is the product solving and how is that benefiting you?
There's only a certain number of calls one can do in a day. Arranging leads by their lead score saves us the effort of prioritizing our attention.
Freshmarketer best tool for email marketing.
What do you like best about the product?
1. I like the various template available in Freshmarketer.
2. The session replay, heatmaps help to analyze my website.
3. A/B testing helps to optimize the website.
4. Polls and feedback help us to engage with the customers.
Overall this is the best product for email marketing with some good features.
2. The session replay, heatmaps help to analyze my website.
3. A/B testing helps to optimize the website.
4. Polls and feedback help us to engage with the customers.
Overall this is the best product for email marketing with some good features.
What do you dislike about the product?
Honestly so far there is nothing that I dislike about the product.
What problems is the product solving and how is that benefiting you?
With the help of freshmarketer, I sort out my user behavior and improving the user experience.
Freshsales
What do you like best about the product?
Freshsales helps you track leads through to deals, giving tips and reminders to keep your activity high and assist in more successful selling.
What do you dislike about the product?
My only qualm relates to my own unfamiliarity with the application.
What problems is the product solving and how is that benefiting you?
Better follow-ups and more referral business.
Recommendations to others considering the product:
Excellent application for sales professionals looking to track leads to deals.
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