Freshsales
Freshworks Inc.External reviews
1,212 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Mr RS
What do you like best about the product?
Dynamix & flexible
Reporting is made easy
Reporting is made easy
What do you dislike about the product?
When i need to pull report on appointment (trip reports), then the system include emails. This provides an inaccurate measure of actual trip reports.
What problems is the product solving and how is that benefiting you?
Centralized location for teams to use
Recommendations to others considering the product:
NA
The Go-To Tool for Sole Traders and SMB's
What do you like best about the product?
Using Freshsales is an absolute breeze. It's super simple to set up and to navigate. Moreover, the pricing structure is very well suited to sole traders and smb's.
What do you dislike about the product?
To be honest, I cannot think of anything. Everything is just so fluid and natural when using the product.
What problems is the product solving and how is that benefiting you?
As a small business and a sole trader, I need a solution to track my clients and potential clients. I've tried using other software products, notably HubSpot, but they just don't compare to Freshsales. Hubspot's interface is by comparison to Freshsales clunky to say the least. They also impose ridiculous limits on their free account offering, and their first tiered pricing level is way too excessive for a small trader like me.
I can now track everything I need to run my web design company using Freshsales. I am able to send emails and track them right from the Freshsales interface, and even use templates to speed through day-to-day tasks. The lead-scoring feature also helps me see at a glance who are my hottest leads to follow up on.
Finally, Freshsales also integrates perfectly with Freshdesk (Freshworks client ticketing solution) and Freshchat (their website chat system). I am able to see everything I need to in one, centralised location.
If you're a sole trader or SMB, you really should check out this awesome product - I can't recommend it highly enough!
I can now track everything I need to run my web design company using Freshsales. I am able to send emails and track them right from the Freshsales interface, and even use templates to speed through day-to-day tasks. The lead-scoring feature also helps me see at a glance who are my hottest leads to follow up on.
Finally, Freshsales also integrates perfectly with Freshdesk (Freshworks client ticketing solution) and Freshchat (their website chat system). I am able to see everything I need to in one, centralised location.
If you're a sole trader or SMB, you really should check out this awesome product - I can't recommend it highly enough!
Recommendations to others considering the product:
Do it! Especially if you are using the free offering of solutions like Hubspot, knowing you need to move from a free version to a paid version, but still want excellent value for money.
The best CRM in the market !
What do you like best about the product?
- Great user friendly (very easy to use)
- Easy to set up
- Awesome support! (They listen to your concern and find the solutions for your requirement)
- Easy to set up
- Awesome support! (They listen to your concern and find the solutions for your requirement)
What do you dislike about the product?
- User has to be in the same plan subscription
What problems is the product solving and how is that benefiting you?
- Tracking customer progress
- Centralize database
- Centralize database
Customizable, User Friendly, Efficient, Affordable, Success Oriented
What do you like best about the product?
How easy it is to customize to my own specifications and to navigate.
What do you dislike about the product?
The email section is not as user friendly as outlook.
What problems is the product solving and how is that benefiting you?
Note Taking and Follow ups are my main use of FreshSales. The report section and template section really allow me to pin point best practices .
Recommendations to others considering the product:
implement texting feature and calling feature
Easy yet sophisticated intelligence for your business
What do you like best about the product?
FreshSales provides sophisticated intelligence on your business in a simple and easy to use manner.
What do you dislike about the product?
There should be an option to combine/consolidate accounts and leads into one. I understand the need to break them into two, but in some cases (like ours), a deal and account are actually the same thing, yet we're required to input duplicate information as it relates to contacts, activities, etc....
What problems is the product solving and how is that benefiting you?
Sales cycle, sales activities, lead management, pipeline management, etc
Greate CRM tool
What do you like best about the product?
The Freshsale is very easy to use and on the other hand it gives you all the required features for a small business
What do you dislike about the product?
i didn't find anything to dislike so far
What problems is the product solving and how is that benefiting you?
mainly Leads followup
Has all that is needed
What do you like best about the product?
The integration with other tools in the platforms makes it a breeze to work with.
What do you dislike about the product?
Nothing in particular that I disliked in freshsales.
What problems is the product solving and how is that benefiting you?
Use of workflow makes automation a breeze.
User friendly CRM
What do you like best about the product?
Pretty user friendly. Everything right on your finger tips
What do you dislike about the product?
Would like more reporting features! I would like to see it a bit more interactive or complex.
What problems is the product solving and how is that benefiting you?
Sales cycle, monitoring the pipeline etc
Freshsales make your work easy and convenient
What do you like best about the product?
Filters and other features lessen the time and efforts
What do you dislike about the product?
some field like email cannot fully viewed that if does it may help a lot distinguished prospected client because of email domain
What problems is the product solving and how is that benefiting you?
The main challenges Freshsale resolve are keeping our leads/clients information, also all the transaction and activity may help to know more about how we close this deal or how it goes on that may improve our client relationship and transaction in the future.
Easy and Intuitive
What do you like best about the product?
Having deployed several CRM systems over the last 20 years, i am well versed in seeing usage fall off a cliff very quickly, when a CRM is more difficult than folders and outlook particularly in the Recruitment world...
Freshsales though and all the other freshworks really are a breath of fresh air, intuitive easy to use, and fantastic support...
I am now moving over to Freshworks as much as I can, they tick the box on every level👍
Freshsales though and all the other freshworks really are a breath of fresh air, intuitive easy to use, and fantastic support...
I am now moving over to Freshworks as much as I can, they tick the box on every level👍
What do you dislike about the product?
Nothing, I am happily relieved after many years of paying for clunky CRM solutions...
What problems is the product solving and how is that benefiting you?
Work Flow and Data integrity is spot on!
showing 441 - 450