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Better options and not Complicated
What do you like best about the product?
In a Business where we may encounter many issues , and which are to be properly categorised , and that based on available Data to list them in terms of their Importance .. Fresh sales is something Besttt
What do you dislike about the product?
While during option selection it hangs up some times
What problems is the product solving and how is that benefiting you?
Concerns ( Primary subject ) , Feedback , Methods of Implementation
Recommendations to others considering the product:
Give it a Try and it very Intresting
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An excellent and cost effective CRM solution
What do you like best about the product?
An easy and powerful way to track all customer contacts, setup tasks and meetings, manage project life cycles and track our sales pipeline.
What do you dislike about the product?
Would be nice to have dynamic filters for published reports to alter date ranges rather than being required to edit the report.
What problems is the product solving and how is that benefiting you?
Being able to track all our sales contacts, projects and tasks in this easy to use, web-based CRM, has led to an increased customer engagement level and ability to track all related sales metrics.
Freshsales brings in a fresh prospective
What do you like best about the product?
Flexibility and the integrations have helped me make sense of my business and helped s grow.
What do you dislike about the product?
Would like bit more help with automation and the creation of marketing flows to grow further.
What problems is the product solving and how is that benefiting you?
Customer experience is at the core of our business and we are using freshsales to deliver great end to end journey.
Recommendations to others considering the product:
Easy to use and implement CRM and customer service is always happy to help.
Great tool to improve marketing
What do you like best about the product?
Freshsales best feature in my opinion is the customization. This allows us to fully customize our experience and tailor the app to our specific requirements.
What do you dislike about the product?
I love the fact that Freshworks offers highly customization digital tools for almost anything; however, sometimes switching between apps or making changes to top-level account or profile settings is a bit clunky.
What problems is the product solving and how is that benefiting you?
Keeping track of leads throughout the sales process and building a database of current and prospective clients.
Recommendations to others considering the product:
Freshsales is a great tool for any sales or marketing team. The customization and growing number of integrations are where the app really shines when compared to competitors. Highly recommend.
A fresh take indeed!
What do you like best about the product?
The interface is very clean and smooth.
What do you dislike about the product?
It takes a long time to retrieve data of existing leads from the same domain at times.
What problems is the product solving and how is that benefiting you?
We get a huge volume of leads coming in. Freshsales helps us manage, track and cater to all of them.
It is very comprehensive and it's reporting feature comes in handy.
There is a lot of customization in the way how we can set-up the CRM and personalize it to our organization. I will definitely recommend and use Freshsales in any organization I'm a part of!
It is very comprehensive and it's reporting feature comes in handy.
There is a lot of customization in the way how we can set-up the CRM and personalize it to our organization. I will definitely recommend and use Freshsales in any organization I'm a part of!
Recommendations to others considering the product:
Freshsales is a solid product!
Can't really complain! It will definitely make life easier!
Can't really complain! It will definitely make life easier!
Easy to use and automate your tasks
What do you like best about the product?
fresh sales helps me to automate my task . It helps me to create my work flow so send automated emails to my clients create my task and get reminder for that.
It gives me the idea about who is actively looking my mails etc.
It gives me the idea about who is actively looking my mails etc.
What do you dislike about the product?
1 thing i will request you to do that is if i call any clients its should come on the tops so that it will be more easy to call next client and last name i think should not be mandatory .
What problems is the product solving and how is that benefiting you?
Its helping me to automate my task and emails to send mail with respect to clients . It helps me to make my pipeline with the help of Lead score .
CRMs are tough to recommend because everyone uses them differently; but FreshSales fits my needs
What do you like best about the product?
The system has a very simple design, much like HubSpot, and allows for easy creation of workflows and sales sequences. I feel FreshSales does a good job of providing relevant information but not overcomplicating the process & details like many CRMs that try to solve too many issues. I find FreshSales to be the right fit for a solopreneur or small team with a digital product or service based business; that doesn't have complex back office systems already in place.
What do you dislike about the product?
There are some functions and things that I would assume come standard or are easy fixes that have not yet been implemented. It seems there are a number of items on their product roadmap. Many of these are little nuance items that make me scratch my head and think "that seems so simple - why isn't it possible". They have been very receptive to feedback and actually improved one item I suggested in about 3 weeks time.
What problems is the product solving and how is that benefiting you?
After working with a number of CRMs in my career this does a good job of displaying the relevant information succinctly and avoiding all the ancillary details that are rarely ever needed. I'm looking to keep track of prospecting outreach and customer interactions.
Recommendations to others considering the product:
FreshSales is a great alternative to Zoho set up much like HubSpot (less features) but also a much lower price tag. The support team has been very helpful through multiple outreaches asking questions and even helping me set up different parts of the CRM.
Freshsales has changed my life as a salesperson
What do you like best about the product?
Automation is the best part. I've been able to create a process when someone inquires on our website that feels to them like a very personal welcome message to schedule a call. Then if they don't reply it continues to follow up with a sequence of emails to check in with them until eventually letting them know that I'm removing them from the docket and then automatically removing them from my list. No more time wasted following up with leads that inquire online and then never pick up the phone or reply to an email.
What do you dislike about the product?
It would be great if the tech support people would look at your situation and give recommendations on how to accomplish what you're wanting. Every time I've submitted a ticket they respond in an unhelpful way and each time I follow up with a question on how to accomplish what I'm trying to do. Eventually, we get there. I just wish I didn't have to handhold them to get answers on how to make things work for my sales process.
What problems is the product solving and how is that benefiting you?
It's a huge time saver. In addition to the CRM, I like how I can see when people have opened my emails.
User Friendly
What do you like best about the product?
Freshsales is amazingly simple to setup and use almost instantly . Refreshingly so many api and plugs in available to make a complete effective and powerful sales system.
What do you dislike about the product?
A lot of plugins and would be nice to have a few more free features.
What problems is the product solving and how is that benefiting you?
Contact management and organization of data.
Fantastic company
What do you like best about the product?
I’ve been with them now for a couple months and they’ve been phenomenal. Constant zoom meetings to improve using the CRM. Definitely recommend to others.
What do you dislike about the product?
Not too much to say as far as what I don’t like, but, the only minor issue would be that the call center is all Indian and sometimes they can misunderstand what I’m trying to portray. This is only minor though and path from that they are an amazing company.
What problems is the product solving and how is that benefiting you?
Mainly looking to automate a lot of my sales process and emails.
Recommendations to others considering the product:
Go for it.
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