Freshsales
Freshworks Inc.Reviews from AWS customer
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Freshsales Review
What do you like best about the product?
1. Delegating tasks to the team, Monitoring and tracking team activity & performance, Accuracy and increase of sales forecast and Identifying neglected contacts in the database
What do you dislike about the product?
When deals are loaded onto the system and we add an expected close date. When we exceed the due date the deal automatically goes rotten. Is there not a way we can remove the rotten status as some deals do generally take longer than the expected close date.
What problems is the product solving and how is that benefiting you?
Team tracking and performances at this stage as well as sales forecast. Also nice way to monitor reps pipeline.
Recommendations to others considering the product:
Would highly recommend Freshsales. Easy to use, track and delagate new leads generated by a lead generator. Superb sales Forecasting feature and monitoring capabilities.
"Freshsales is the best tools for monitoring sales team activities"
What do you like best about the product?
Freshsales make easy to monitoring sales team activities. Best part of generate automatic leads from the email which will help in minimizing manual errors.They will provide complete dashboard of all activities like as CRM, email tracking, call tracking and sales engagement etc. Its very important for me and i also happy for freshsales service.Mainly I also like that Freshsales allows keep monitoring or track all your client. Its's very good interface.
What do you dislike about the product?
Note taking is pain for me and I dislike that I'm not able to see my missed calls and have not found an easy to way change columns shown in views.
What problems is the product solving and how is that benefiting you?
I'm saving time making call and easy to monitoring by Freshsales. It is important in the analysis sales report and sales team monitoring that should be improve increase the success of my sales strategies. I know everyone use this for his/her business success.
The best CRM we have tested in our company
What do you like best about the product?
Simple to manage and flexible to model both sales and business processes. You can create custom fields that will help you control the most important aspects of your business.
What do you dislike about the product?
What I like the least is that you can't have an ID field for each opportunity, which means you have to figure things out a bit to make it happen. In the end, we did it with their powerful API.
What problems is the product solving and how is that benefiting you?
Easy-to-use tool where all participants have their information and collaborate on their piece each day, having all the information in one place.
Easy and efficiently to use
What do you like best about the product?
I like the Dashboard most. I am Always Up to date with my Tasks.
What do you dislike about the product?
It would be useful to manually write a date instead of navigating to it.
What problems is the product solving and how is that benefiting you?
I use it for Monitoring all my Sales Activity and to See which company is already contacted by another Person of Our Sales team
If you hate CRM's, like most salespeople do. Try Freshsales
What do you like best about the product?
It's a tie between two aspects, the general ease and intuitive nature of it and just as importantly the easy to use online support staff.
What do you dislike about the product?
It is a CRM, little things that you get used.
What problems is the product solving and how is that benefiting you?
Organizing a start up business that previously had no organization.
Best CRM ever and I've used SalesForce, InfusionSoft, and others
What do you like best about the product?
1. You can builder sales cycles (multiple) for Leads and Contacts
2. Leads and Contacts are separate
3. MOST IMPORTANT. The cycles are not just emails, but anything you want (snail mail, phone call, send gift, dinner, etc.)
2. Leads and Contacts are separate
3. MOST IMPORTANT. The cycles are not just emails, but anything you want (snail mail, phone call, send gift, dinner, etc.)
What do you dislike about the product?
Not much. I would like landing page capability for the web forms.
What problems is the product solving and how is that benefiting you?
If I am not meeting or calling customers, everything I now do is in FreshSales. Integrates with lots of apps and Zapier.
Recommendations to others considering the product:
I put in about 20 hours of research and 40 hours of trials. It exceeds my expectations as I learn more of the features. So easy to use. Never had to wait more than 4 minutes for chat support.
The Only Way to Scale 10X
What do you like best about the product?
Freshworks is the perfect 360 integrated suite to automate your business, so you can truly scale and make your business predictable. You can now concentrate on managing outcomes, rather than managing tasks.
What do you dislike about the product?
My only initial complaint was a feature I required within one of the systems, however, guess what, it's in an upcoming release and we have an interim automated workaround.
What problems is the product solving and how is that benefiting you?
A fully Integrated System and 360 View of my business. Stop the reliance on managing people to perform tasks, and create a system that allows outcomes and the ability to easily scale. The benefit is Process and Tools based Real Estate Business, which can be utilized and segregated for any starter or current employee. My IP is now built into a system and can't be replicated by anyone.
User friendly and not overly complicated.
What do you like best about the product?
It's very easy to get ramped up. Doesn't take long to learn the system. Doesn't feel like you need a tech person or CRM architect to build functions.
What do you dislike about the product?
When saving a contact view, columns do not save.
What problems is the product solving and how is that benefiting you?
More transparency into what is happening with our customers.
BEST CRM FOR ALL SALES TEAM
What do you like best about the product?
It's easier to keep track of every conversation, be it inquiries or complaints, I have had with any customer by simply calling up their
What do you dislike about the product?
NOT ABLE TO ADD CALL LOGS TO INTO THE CRM
What problems is the product solving and how is that benefiting you?
BEST CRM FOR ALL TYPES OF SALES TEAM IT SOLVING MY SALES TEAM MANAGEMENT PROBLEM AND ALSO TRACKING OF MY TEAM MEMBER
Great platform, simple to use, great pipeline management.
What do you like best about the product?
The stages are really helpful and the notes and data helps me keep organized.
What do you dislike about the product?
I really really dislike that you can't manually manage the lead scores. The algorithm is helpful but it'd be cool if you could manually drag up a lead to the top of your pipeline. The score doesn't always reflect the lead quality.
What problems is the product solving and how is that benefiting you?
Lead management ...
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