Freshsales
Freshworks Inc.Reviews from AWS customer
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The Only Way to Scale 10X
What do you like best about the product?
Freshworks is the perfect 360 integrated suite to automate your business, so you can truly scale and make your business predictable. You can now concentrate on managing outcomes, rather than managing tasks.
What do you dislike about the product?
My only initial complaint was a feature I required within one of the systems, however, guess what, it's in an upcoming release and we have an interim automated workaround.
What problems is the product solving and how is that benefiting you?
A fully Integrated System and 360 View of my business. Stop the reliance on managing people to perform tasks, and create a system that allows outcomes and the ability to easily scale. The benefit is Process and Tools based Real Estate Business, which can be utilized and segregated for any starter or current employee. My IP is now built into a system and can't be replicated by anyone.
User friendly and not overly complicated.
What do you like best about the product?
It's very easy to get ramped up. Doesn't take long to learn the system. Doesn't feel like you need a tech person or CRM architect to build functions.
What do you dislike about the product?
When saving a contact view, columns do not save.
What problems is the product solving and how is that benefiting you?
More transparency into what is happening with our customers.
BEST CRM FOR ALL SALES TEAM
What do you like best about the product?
It's easier to keep track of every conversation, be it inquiries or complaints, I have had with any customer by simply calling up their
What do you dislike about the product?
NOT ABLE TO ADD CALL LOGS TO INTO THE CRM
What problems is the product solving and how is that benefiting you?
BEST CRM FOR ALL TYPES OF SALES TEAM IT SOLVING MY SALES TEAM MANAGEMENT PROBLEM AND ALSO TRACKING OF MY TEAM MEMBER
Great platform, simple to use, great pipeline management.
What do you like best about the product?
The stages are really helpful and the notes and data helps me keep organized.
What do you dislike about the product?
I really really dislike that you can't manually manage the lead scores. The algorithm is helpful but it'd be cool if you could manually drag up a lead to the top of your pipeline. The score doesn't always reflect the lead quality.
What problems is the product solving and how is that benefiting you?
Lead management ...
Amazing tool for CRO
What do you like best about the product?
It's an enterprise level tool but priced at mid level.
It has all the CRO tools under the sun and they never stay still.
Incredibly helpful and responsive support team.
It has all the CRO tools under the sun and they never stay still.
Incredibly helpful and responsive support team.
What do you dislike about the product?
It's difficult to know the product roadmap.
What problems is the product solving and how is that benefiting you?
UX and conversion issues.
Massive benefits by implementing Freshmarter's A/B testing functionality alone.
Massive benefits by implementing Freshmarter's A/B testing functionality alone.
Recommendations to others considering the product:
It's basically VWO + Hotjar on steroids
Excellent CRM Tool
What do you like best about the product?
Integrate to emails and chat service in the company
What do you dislike about the product?
Not able to design the template in the freshsales application
What problems is the product solving and how is that benefiting you?
Collect the client data and promoting software
Freshsales is an amazing Sales CRM
What do you like best about the product?
Fresh sales is amazing in the way it is super affordable, packed full of tools and most importantly is easy to use!
What do you dislike about the product?
Support is email driven. not a fan of that with any company. Also Support when you do get on the phone is not american support and requires a little patience. However we got set up without any major issues.
What problems is the product solving and how is that benefiting you?
We solved a work flow issue between our marketing department and our sales department. Other benefits include a clean workflow for our sales team, able o view metrics easily and of course keeping everything organized
Freshsales easy to use
What do you like best about the product?
Freshsales it best tools to manage your lead effectively and we can track lead and manage work accordinlgy.
Freshsales will allow to setup text as per your lead.
we can integrate business email to connect work.
Freshsales will allow to setup text as per your lead.
we can integrate business email to connect work.
What do you dislike about the product?
i have use this Freshsales last couple of month and it working smoothly not fould any issue for now.
What problems is the product solving and how is that benefiting you?
Freshsales give platfrom to manage all lead effectively and help to make regular follow up with customer.help to improve our business.
Recommendations to others considering the product:
it highly recommended to manage lead effectively improve your sales
Needed CRM for Sales
What do you like best about the product?
It is very much useful tool for specially sales team becuase they can easily manage their leads contacts mail following up with it.
What do you dislike about the product?
All are okay no dislike for Freshsales.
Happy with it
Happy with it
What problems is the product solving and how is that benefiting you?
Email Integrate
Call and message
Sales leads and contacts
Call and message
Sales leads and contacts
Recommendations to others considering the product:
Good with service will recommend it
Real all in one
What do you like best about the product?
Email and process automation are so easy to use and well-integrated.
Customer service is very competent and available 24/7
Integrated with Freshdesk, you have a real 360 view of your clients
Customer service is very competent and available 24/7
Integrated with Freshdesk, you have a real 360 view of your clients
What do you dislike about the product?
The number of emails per day is limited, so you can't do mass emailing
The interface is sometimes a bit slow to refresh and does not do it automatically
The interface is sometimes a bit slow to refresh and does not do it automatically
What problems is the product solving and how is that benefiting you?
Clear tracking of our customer opportunities
Integrated with Freshchat and Email automation, the overall customer engagement has improved tremendously, resulting in a closing ratio going from 15 to 35%
Integrated with Freshchat and Email automation, the overall customer engagement has improved tremendously, resulting in a closing ratio going from 15 to 35%
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