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User Friendly CRM
What do you like best about the product?
Am happy to use Fresh Sales Desk it helped me in knowing daily appointments and reminding my follow up calls also Automated email is an add on to get in touch with clients.
What do you dislike about the product?
nothing much meets my requirement as of now
What problems is the product solving and how is that benefiting you?
started using if required any will take help
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Key software for a freelancer or startup
What do you like best about the product?
Freshsales is very easy to use. The out of the box features are very robust and gives me room to scale as my CRM needs grow.
What do you dislike about the product?
The email configuration setup isn't as easy as other applications I have used but isn't overly complicated.
What problems is the product solving and how is that benefiting you?
Lead & Opportunity tracking.
Recommendations to others considering the product:
If you are a freelancer or startup, and just getting into CRM, Freshsales is a great place to start. It looks like it will scale in features and capabilities as your CRM needs grow.
Good tool for CRM
What do you like best about the product?
The quickness of the system. when I click something the website responses rapidly. And it's easy to find contact or lead.
What do you dislike about the product?
The layout of lead is too loose, I wish I can view 100 leads on a page. Current page layout I can only see 6-10 leads per page.
What problems is the product solving and how is that benefiting you?
We're using Freshsales to manage our database of investors. It's related to Sales. It makes us have access to investors info easily.
The best CRM for Sales i know
What do you like best about the product?
Everything. The registration is very simple. The CRm comes out of the box usable. But i can configure everything by a minimum of clicks. The solutionpage is very helpful and the academy helped me as admin getting startet even better.
What do you dislike about the product?
There isn't really a thing i miss or dislike. Sorry.
What problems is the product solving and how is that benefiting you?
I can structure my whole sale easy und fast. I really like the outlook-integration.
Recommendations to others considering the product:
It's better than salesforce because of the handling and the support.
Fresh approach to CRM
What do you like best about the product?
The style and layout of this system is really good and is assisting my team to make more sales. The opportunity process work very well.
What do you dislike about the product?
I think this is a well rounded system with lots of features
What problems is the product solving and how is that benefiting you?
Customer engagement
sales tracking
database mining
sales tracking
database mining
Freshsales Integrations Capabilities
What do you like best about the product?
The best for us is the posibility to integrate the freshsales with other tools. Once we started growing and enabling high quality service to our customers it was clear that the freshsales software integrated with VoIP, helpdesk and other tools would allow us to break through with no mayor issues. And so happened.
Sales team is able to move deals faster with freshsales and provide cusomer service.
Sales team is able to move deals faster with freshsales and provide cusomer service.
What do you dislike about the product?
The way the pipeline is managed in the low cost plans is limited.
I found troublesome that i cant change fields names once created.
I found troublesome that i cant change fields names once created.
What problems is the product solving and how is that benefiting you?
Main issue solved: The follow up to the sales process by our reps. Now is very solid and clear what they should be doing in eah step of the process. They can see every detail of a customer.
Leads are separated from customer, solved the problem of having leads mixed with prospects and customers.
Leads are separated from customer, solved the problem of having leads mixed with prospects and customers.
Recommendations to others considering the product:
I recommend to look for posible integrations with other tools and figure out ways to make your business more productive and efficient developing innovative workflows.
Also look for a trustworthy partner to implement the culture not the software.
Also look for a trustworthy partner to implement the culture not the software.
Simple and Straightforward, a great way to stay organized!
What do you like best about the product?
Freshsales is a great platform for an outbound salesman. It's easy to keep all of our clients information together and it has uses for everything we need to keep the team organized to make sure not a single lead goes untouched. If i can be completely honest I've never used a system that's this complete in terms of the capabilities Freshsales offers. Being able to house the calling mechanism as well as the actual tracking system is worth it without a doubt. But being able to set tasks that go directly to my emails is a gift I haven't enjoyed before.
What do you dislike about the product?
The new update feels like it's trying to do too much to be honest but it's very possible i just don't understand the change. Possible user error but still.
What problems is the product solving and how is that benefiting you?
I'm able to get the most out of every lead with the ability to set tasks that remind you to follow up. The lead layout coupled with notes and tasks is literally a godsend for a burgeoning sales person. I find I'm getting more out of my leads then using previous CRM's.
Recommendations to others considering the product:
Use the task function for every deal you contact. Take detailed notes on the account page but dont worry about leaving notes in the task itself. Everything you need should be found on the notes tab on the account page itself. Organize your leads by date contacted so you can go chronologically down the line and make sure you don't skip anyone. Yep
Highly efficient and user friendly
What do you like best about the product?
Easy and usable layout means its clear to see what needs to be done on a daily basis and input of data doesn't take long. Importation of leads is efficient and rarely produces errors or duplicates, connectivity and integration with email and phone network is trouble free.
What do you dislike about the product?
There is nothing i can think of which I particularly dislike
What problems is the product solving and how is that benefiting you?
keeping track of leads and contacts upgrading them when they become hot and keeping up to date with the latest conversations and email correspondence all on one platform/.
Recommendations to others considering the product:
Just try it!
Great for small / medium business
What do you like best about the product?
I like the interface and the app - For our business, introducing FreshSales means that we now have a clear overview of our leads, contacts and pipeline.
What do you dislike about the product?
Not natively integrating to QuotientApp.
What problems is the product solving and how is that benefiting you?
Clear overview of sales activities, pipeline follow-up and emails from within the CRM, clear task overview and better workflow to set priorities in sales.
Recommendations to others considering the product:
Good choice for growing business
Awesome Setup !
What do you like best about the product?
I love the features that it comes with especially mass emailing! It's so convenient to use on your phone.
What do you dislike about the product?
I wish you could see more through the mobile app. I also dislike that if too many emails bounce, it will penalize you.
What problems is the product solving and how is that benefiting you?
With using freshsales we are able to keep all our potential customers in one place boosting the closing time on customers. It has helped to keep us organized with tagging customers and filtering.
Recommendations to others considering the product:
It's a great tool to get monitor your interaction with customers. I highly recommend using this to stay organized and to build relationships with your customers. It's awesome to use when you need to remember small but personal things about a customer.
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