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best crm
What do you like best about the product?
it contains all the features required for a good CRM
What do you dislike about the product?
no lags as of now, sometimes it takes time to reload
What problems is the product solving and how is that benefiting you?
our sales issues has been resolved . we can track them with it
Recommendations to others considering the product:
try it once
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Great solution for managing sales
What do you like best about the product?
It is easy to use, allows us to track prospects and customers with ease.
It provides a graphical view of business funnel, very useful to understand each stage of the sales process.
Data analysis is relevant to understand which campaigns work and what problems may be decreasing performance.
It is very effective to connect with leads, it gives us the tools to not lose opportunities.
It provides a graphical view of business funnel, very useful to understand each stage of the sales process.
Data analysis is relevant to understand which campaigns work and what problems may be decreasing performance.
It is very effective to connect with leads, it gives us the tools to not lose opportunities.
What do you dislike about the product?
Freshsales works exceptionally, accelerates workflow. By far, it is one of the best tools we have in our sales team.
What problems is the product solving and how is that benefiting you?
The visibility of sales projects at all stages. It is important in the analysis of the points that should be improved to increase the success of sales strategies.
Freshsales keeps track of the client's perception, helping us to fully understand their interests, allowing us to offer services that are more adjusted to their needs.
Freshsales keeps track of the client's perception, helping us to fully understand their interests, allowing us to offer services that are more adjusted to their needs.
Recommendations to others considering the product:
It helps improve sales conversion. I recommend it.
Freshsales a Great Tool to Manage Customers
What do you like best about the product?
Freshsales offers a lot of versatility in its packages which gives me the ability to run the system the way that works best for me.
What do you dislike about the product?
The conversations feature is not automatically available which is mildly inconvenient.
What problems is the product solving and how is that benefiting you?
I am able to contact each of my leads and contacts in an effective way, which has saved me time and money.
Quick implementation | Easy to use | Great support desk
What do you like best about the product?
1. Quick implementation
2. Great online support desk during implementation and day-to-day use
3. Easy interface, almost no training needed
4. Perfect collaboration between online website and smartphone app (!)
5. Automatic workhlows e.g. mailing sales reports
2. Great online support desk during implementation and day-to-day use
3. Easy interface, almost no training needed
4. Perfect collaboration between online website and smartphone app (!)
5. Automatic workhlows e.g. mailing sales reports
What do you dislike about the product?
I wanted to make a report on the weighted sales forecast, spread over the next 12 months, in order to get a better insight about the probability of the revenue goals. I wasn't able to create this.
What problems is the product solving and how is that benefiting you?
Good and actual insights in target groups, revenue forecast for both online sales and off-line sales.
Recommendations to others considering the product:
Connectivity with other platforms
Freshsales is best CRM for this money (19 USD)
What do you like best about the product?
The program has a very well-developed interface. You have many functions, but they are not located on one screen. Therefore, I was able to quickly customize the application to my needs. The price is quite affordable, even for Ukraine.
What do you dislike about the product?
Why did your sales office from Russia contact me? Have you decided that it is a good idea to send the Ukrainian client to a Russian office? Do you send clients from Palestine to the Israeli office? Or maybe customers from Croatia are discussing an office in Serbia (the former Yugoslavia).
I was very upset when they called me from Russia. My friend was killed in the war with the Russian separatists in the Donbas. And now I need to communicate with an office in Russia? Or maybe you think that Ukraine is part of Russia? Your service policy needs to be changed. Russia is under sanctions. How do you work with them?
I was very upset when they called me from Russia. My friend was killed in the war with the Russian separatists in the Donbas. And now I need to communicate with an office in Russia? Or maybe you think that Ukraine is part of Russia? Your service policy needs to be changed. Russia is under sanctions. How do you work with them?
What problems is the product solving and how is that benefiting you?
All my clients are now in one database. I send out price lists very quickly and don’t forget anyone. The program allows me to automate my calendar and appointments. I think I will be a more successful seller using Freshsales
Easy to Use for all CRM Related Tasks. However Reporting Function is Lacking
What do you like best about the product?
Ease of use, simply navigation, without numerous unnecessary and rarely used features. It allows our company to track leads, with flexibility to create fields to track as we need.
What do you dislike about the product?
The reporting functionality is lacking. Not the most intuitive, but the biggest is is there isn't an easy way to fully automate exporting data into external reporting dashboards without building a solution through the API.
What problems is the product solving and how is that benefiting you?
It helps u keep track of number of leads being generated, and how they progress through the sales funnel.
Recommendations to others considering the product:
Simply to use and integrate with other systems, as long as you don't have complex reporting requirements.
Excellent CRM
What do you like best about the product?
Does everything that I, as a salesperson, find necessary.
What do you dislike about the product?
I have used Freshsales for a few months now and haven't run into any problems at all.
What problems is the product solving and how is that benefiting you?
It is much less complicated than Salesforce and has way fewer unnecessary features. Salesforce has added a relevant feature in probably a decade. Freshsales keeps it simple and makes it a lot easier to keep your leads organized.
Recommendations to others considering the product:
As someone who has used most of the CRMs that are out there, FreshSales, does everything that you need if you are in a typical sales environment. It is especially perfect for a company that works out of one or only a couple offices. I have never used it in an enterprise environment, but for 95% of companies this is the perfect solution. For salespeople there is a TON less data entry and organization required than with other CRMs. For inside sales people that means you can be on the phone and not typing up a thesis after every call like some products. For managers, the reports answer everything you'd likely need unless you are a fortune 500 company that requires insane detail, in which case you're probably not reading this review anyway.
Great CRM tool to streamline customer management, analytic and communication process!
What do you like best about the product?
We love how their package is integrated with other tools - can chat, track, market and analyze what the customer's doing.
What do you dislike about the product?
Don't have any dislikes, this software is great. They continue to make improvements.
What problems is the product solving and how is that benefiting you?
Have a large client base with various needs - using Freshsales to track client progression through the customer flow, from signup to conversion.
Recommendations to others considering the product:
Great software, lots of features!
FS is a helpful and user friendly tool
What do you like best about the product?
The most helpful is how it keeps the accounts and contacts in one platform that can easily be edited, deleted, called on and of course the Opened/Clicked setUp of emails sent It is very handy and reliable.
What do you dislike about the product?
What I don't like is the function of auto deleting contacts that have bounced emails
What problems is the product solving and how is that benefiting you?
We do lead generation and we contact as much prospects as possible and FS makes it really easy with no lagging of system even with many many leads.
Recommendations to others considering the product:
FS is recommended for a company who needs a systematic, user friendly, reliable and useful application for sales and lead generation
Best CRM system I have used!
What do you like best about the product?
Being able to load leads and keep track of these leads until I am able to convert them to an account. This helps me stay on track and motivated.
What do you dislike about the product?
I feel like a required field when uploading a new lead ect should be the "area" of the company or client.
What problems is the product solving and how is that benefiting you?
Makes admin a lot easier. All my information is in its place.
Recommendations to others considering the product:
Worth it!
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