Freshsales
Freshworks Inc.Reviews from AWS customer
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FreshSales Rocks
What do you like best about the product?
Customized workflows that can be triggered by external tools, apps and actions
What do you dislike about the product?
When using bulk email and you want to set a follow-up task, you need to set an individual follow up task for each recipient, which is kind of the opposite to automated
What problems is the product solving and how is that benefiting you?
Having the ability to automate a lot of the sales processes that in turn allows users to spend more time on their core business
Achieve many of your Marketing goals with Freshsales
What do you like best about the product?
The UI is really easy to understand and configuration is simple. It provides some excellent support service, which are constantly suggesting us with CRM websites. All the chat assistance group has been highly helpful. Also, I think the price is very accessible for most companies.
What do you dislike about the product?
Integrations with internal email suppliers, like Mailchimp, should be a lot more intelligent. Also, we are no allowed to edit the client details from the plug-in. If we could be able to edit the prospective client information from the plug-in, it would be really helpful. And, there is no hyperlink in the notes.
What problems is the product solving and how is that benefiting you?
It keeps my sales figures structured. I had to use Freshsales when searching for a CRM in my past job, and results were amazing. That's why I was really happy when I found out it was going to be used in my current company as well. Freshsales has helped us to achieve many of our goals without needing to undergo the lengthy method of customization. We had to configure things in less than a week and we were prepared to start. Also, we use Freshsales integrated with the application Freshdesk and it works amazingly.
Recommendations to others considering the product:
I believe the price for small enterprises is highly considerable. It can work good also for bigger companies, but at some point, they may want to change to a more complex software. Besides, there is a lot of excellent integrations offered by Freshsales. Furthermore, I consider it to be perfect for teams from distinct locations working. The Data for all participating customers is correctly synchronized.
Top Notch Sales CRM Software
What do you like best about the product?
The fact that you can put call logs, check when emails are read and opened.
Everything is super streamlined, headache-free and straight simple to use.
Way better than the old fashioned way of doing things.
Freshsales is my secret weapon, and I use it proudly.
The mobile interface is also really user-friendly and easy to use
Everything is super streamlined, headache-free and straight simple to use.
Way better than the old fashioned way of doing things.
Freshsales is my secret weapon, and I use it proudly.
The mobile interface is also really user-friendly and easy to use
What do you dislike about the product?
Allow us to set up reminders/appointments openly at every minute of the day rather than only 10-15 minute marks.
Add a To-Do list or Priority List
Once someone takes notes in the Call Logs, make it so that it opens in a section with all the previously opened and taken call logs.
Add a To-Do list or Priority List
Once someone takes notes in the Call Logs, make it so that it opens in a section with all the previously opened and taken call logs.
What problems is the product solving and how is that benefiting you?
Faster and simple straight forward to use software which makes life easier in the sales world.
It also lets you work smarter and more efficiently compared to the normal way of doing things.
It also lets you work smarter and more efficiently compared to the normal way of doing things.
Why I like Freshsales above any CRM system I have used previously
What do you like best about the product?
Of the CRM systems I have previously used which include SalesForce, Microsoft Dynamics and Really Simple Systems I enjoy using Freshsales most because everything works how you want it to work. Freshsales listened to us throughout the trial period and extended to give us enough time to fully evaluate the system to ensure it met our needs before selection. Their people were so helpful in answering questions we had and their pricing was perfect for us.
What do you dislike about the product?
There is nothing that we have found so far.
What problems is the product solving and how is that benefiting you?
The fact that it is so integratable with our other systems including Microsoft Teams and our Accounting Software Xero are making things simpler. Because the Freshsales system is so adaptable it is removing the need for the old ways we used to do things.
Recommendations to others considering the product:
Really test the system at your trial stage and ask questions of the Freshsales community of experts to gain a fuller understanding.
Good experience using freshsales, easy to sort my required leads
What do you like best about the product?
Very User Friendly Interface, finding leads seems very easy, fast UI also, good experience overall
What do you dislike about the product?
I cannot filter my leads based on the followup tasks on a particular day. still this issue not fixed
What problems is the product solving and how is that benefiting you?
Creating Leads, Followups, Converting the prospects, creating deals, maintaining pipeline
Recommendations to others considering the product:
Very good CRM
Freshsales is the best CRM I've used
What do you like best about the product?
The look and feel is friendly, and easy to navigate. This is important when you spend so much time on a CRM. Mass mailing - easy; saving templates - easy; diary calls, appointments easy, visual pipeline is great too. I like when you add a Company URL, it populates account name, address etc. Also, links to social profiles in contacts. Overall, best CRM I have used as fair cost (previously used about 5 including MS Dynamics)
What do you dislike about the product?
Nothing I dislike, however integration capability with Linkedin would be good
What problems is the product solving and how is that benefiting you?
Organising and managing sales / pipeline.
Recommendations to others considering the product:
Try it!
Track our organization's sales and monitore your operations
What do you like best about the product?
The UI is not complex, so it can be easily used. For the leadership and development of our data base as an office, the converting system into clients works excellently. Also, the integrations are working very well with Office 365 calendars, where contacts and emails are automatically synchronized in both directions. It has a structure that is very simple to use and an outstanding customer service team.
What do you dislike about the product?
I would like to have more room to contribute research and accounts notes to keep more information. For example, it just states that the prospective client has copied a connection at present, but I would want to understand which connection was copied when there are various connections.
What problems is the product solving and how is that benefiting you?
In my company, Freshsales is used to track our organization's sales and monitoring operations. In offers some great tools that allows us to check status of the leaders and check the additional team tasks. Besides, Freshsales is very simple to use and it keeps all the data is in one single place.
Recommendations to others considering the product:
In an efficient but simple manner, Freshsales is an excellent option for everybody who wishes a solution that is simple to execute and simple to use. It's very lucrative, simple to enforce and have great supporting material to assist you in the management and optimization of your company and distribution channels. I consider it as a good choice for small businesses, which don't need a costly CRM scheme, but still want to get controlled client relationships.
Fantastic business software
What do you like best about the product?
It is easy to locate around the software and personalise it to fit with your business needs
What do you dislike about the product?
I haven't come across anything that I dislike about FreshSales
What problems is the product solving and how is that benefiting you?
As a business we use it for all of our customer information and any deals that are in process
Recommendations to others considering the product:
Yes go for it, speak with the FreshWorks team to find out how they can make it fit your business
Fantastic!
What do you like best about the product?
It keeps you really organized. Nothing slips through the cracks.
What do you dislike about the product?
Some small glitches, always quickly fixed.
What problems is the product solving and how is that benefiting you?
Keeping clients in priority sequence has been amazing
Recommendations to others considering the product:
Be patient
Very Impressed
What do you like best about the product?
Freshales is a very impressive CRM and we are now tracking our clients and projects in real-time with data available for the team to use.
What do you dislike about the product?
Nothing to dislike at the moment has been an excellent implementation
What problems is the product solving and how is that benefiting you?
Able to keep data in one place and tracking clients in real-time
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