Freshsales
Freshworks Inc.Reviews from AWS customer
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Why I like Freshsales above any CRM system I have used previously
What do you like best about the product?
Of the CRM systems I have previously used which include SalesForce, Microsoft Dynamics and Really Simple Systems I enjoy using Freshsales most because everything works how you want it to work. Freshsales listened to us throughout the trial period and extended to give us enough time to fully evaluate the system to ensure it met our needs before selection. Their people were so helpful in answering questions we had and their pricing was perfect for us.
What do you dislike about the product?
There is nothing that we have found so far.
What problems is the product solving and how is that benefiting you?
The fact that it is so integratable with our other systems including Microsoft Teams and our Accounting Software Xero are making things simpler. Because the Freshsales system is so adaptable it is removing the need for the old ways we used to do things.
Recommendations to others considering the product:
Really test the system at your trial stage and ask questions of the Freshsales community of experts to gain a fuller understanding.
Good experience using freshsales, easy to sort my required leads
What do you like best about the product?
Very User Friendly Interface, finding leads seems very easy, fast UI also, good experience overall
What do you dislike about the product?
I cannot filter my leads based on the followup tasks on a particular day. still this issue not fixed
What problems is the product solving and how is that benefiting you?
Creating Leads, Followups, Converting the prospects, creating deals, maintaining pipeline
Recommendations to others considering the product:
Very good CRM
Freshsales is the best CRM I've used
What do you like best about the product?
The look and feel is friendly, and easy to navigate. This is important when you spend so much time on a CRM. Mass mailing - easy; saving templates - easy; diary calls, appointments easy, visual pipeline is great too. I like when you add a Company URL, it populates account name, address etc. Also, links to social profiles in contacts. Overall, best CRM I have used as fair cost (previously used about 5 including MS Dynamics)
What do you dislike about the product?
Nothing I dislike, however integration capability with Linkedin would be good
What problems is the product solving and how is that benefiting you?
Organising and managing sales / pipeline.
Recommendations to others considering the product:
Try it!
Track our organization's sales and monitore your operations
What do you like best about the product?
The UI is not complex, so it can be easily used. For the leadership and development of our data base as an office, the converting system into clients works excellently. Also, the integrations are working very well with Office 365 calendars, where contacts and emails are automatically synchronized in both directions. It has a structure that is very simple to use and an outstanding customer service team.
What do you dislike about the product?
I would like to have more room to contribute research and accounts notes to keep more information. For example, it just states that the prospective client has copied a connection at present, but I would want to understand which connection was copied when there are various connections.
What problems is the product solving and how is that benefiting you?
In my company, Freshsales is used to track our organization's sales and monitoring operations. In offers some great tools that allows us to check status of the leaders and check the additional team tasks. Besides, Freshsales is very simple to use and it keeps all the data is in one single place.
Recommendations to others considering the product:
In an efficient but simple manner, Freshsales is an excellent option for everybody who wishes a solution that is simple to execute and simple to use. It's very lucrative, simple to enforce and have great supporting material to assist you in the management and optimization of your company and distribution channels. I consider it as a good choice for small businesses, which don't need a costly CRM scheme, but still want to get controlled client relationships.
Fantastic business software
What do you like best about the product?
It is easy to locate around the software and personalise it to fit with your business needs
What do you dislike about the product?
I haven't come across anything that I dislike about FreshSales
What problems is the product solving and how is that benefiting you?
As a business we use it for all of our customer information and any deals that are in process
Recommendations to others considering the product:
Yes go for it, speak with the FreshWorks team to find out how they can make it fit your business
Fantastic!
What do you like best about the product?
It keeps you really organized. Nothing slips through the cracks.
What do you dislike about the product?
Some small glitches, always quickly fixed.
What problems is the product solving and how is that benefiting you?
Keeping clients in priority sequence has been amazing
Recommendations to others considering the product:
Be patient
Very Impressed
What do you like best about the product?
Freshales is a very impressive CRM and we are now tracking our clients and projects in real-time with data available for the team to use.
What do you dislike about the product?
Nothing to dislike at the moment has been an excellent implementation
What problems is the product solving and how is that benefiting you?
Able to keep data in one place and tracking clients in real-time
Well it maximized my chances of getting sales and keeping a good track on my potential clients
What do you like best about the product?
The Fresh sales Bulk mail, i love bulk mail.
What do you dislike about the product?
well i wish everything would go straight to the deal stage, converting leads takes for ever unlike just moving it on the deal stage.
What problems is the product solving and how is that benefiting you?
Well i can keep track of duplicate leads, i also use the platform as communication instead of going on my email,
the bulk is the best, with the easily included templates. reminders are easy to do for me.
the bulk is the best, with the easily included templates. reminders are easy to do for me.
Recommendations to others considering the product:
Well if it sales try freshsales, i can't email any other manual spread sheet method.
I looked at everything on the market an Freshsales is the best!
What do you like best about the product?
Freshsales is very simple to use and I love that it integrates with everything I need and if it does not it is easily linked with Zapier. The snippet code that you can put on the website that tracks movement and form fills is brilliant. All in all, it is the perfect solution.
What do you dislike about the product?
There is nothing that I dislike. Some things I could not work out and when I reached out for support it was always there.
What problems is the product solving and how is that benefiting you?
The deal management and the leads to contacts is so useful. I like the separation so that I can clearly determine who my hot leads are.
Recommendations to others considering the product:
It has everything you could possibly need and more
Flexible, cost-effective CRM and Sales Pipeline Software
What do you like best about the product?
Freshsales is extremely flexible in terms of customization. I have looked across multiple offerings with all the other big and some small names out there. Freshsales has provided me with a solution that I can now role out to the rest of the team and a cost-effective price. Also, in my industry, compliance & regulation is exceptionally important. Freshsales allows me to build in any check I want, and to provide any report I might need from an auditing perspective. Also, something interesting here is the fact that Freshsales tracks emails quite well. The other CRM I was using was basically an all or nothing approach to how the tracking worked. Freshsales gave me the opportunity to customize this to the way I wanted it to work.
What do you dislike about the product?
The support team on the smaller plans (i.e. non dedicated support) is not lighting fast and seems to be closed over the weekends. However, I don't see this as too much of a negative and is the only thing I can think of in terms of dislikes.
What problems is the product solving and how is that benefiting you?
Problems solved: compliance rules, audit reports, deal/compliance alignment to name a few. Benefits realised: time can now be spent on selling and servicing, nothing is missed on a deal now, integrations with Zapier, client capturing is easier now. Not sure where to stop here, but the benefits have been humongous.
Recommendations to others considering the product:
Trial the software, you will be pleasantly surprised.
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