Freshsales
Freshworks Inc.Reviews from AWS customer
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Well it maximized my chances of getting sales and keeping a good track on my potential clients
What do you like best about the product?
The Fresh sales Bulk mail, i love bulk mail.
What do you dislike about the product?
well i wish everything would go straight to the deal stage, converting leads takes for ever unlike just moving it on the deal stage.
What problems is the product solving and how is that benefiting you?
Well i can keep track of duplicate leads, i also use the platform as communication instead of going on my email,
the bulk is the best, with the easily included templates. reminders are easy to do for me.
the bulk is the best, with the easily included templates. reminders are easy to do for me.
Recommendations to others considering the product:
Well if it sales try freshsales, i can't email any other manual spread sheet method.
I looked at everything on the market an Freshsales is the best!
What do you like best about the product?
Freshsales is very simple to use and I love that it integrates with everything I need and if it does not it is easily linked with Zapier. The snippet code that you can put on the website that tracks movement and form fills is brilliant. All in all, it is the perfect solution.
What do you dislike about the product?
There is nothing that I dislike. Some things I could not work out and when I reached out for support it was always there.
What problems is the product solving and how is that benefiting you?
The deal management and the leads to contacts is so useful. I like the separation so that I can clearly determine who my hot leads are.
Recommendations to others considering the product:
It has everything you could possibly need and more
Flexible, cost-effective CRM and Sales Pipeline Software
What do you like best about the product?
Freshsales is extremely flexible in terms of customization. I have looked across multiple offerings with all the other big and some small names out there. Freshsales has provided me with a solution that I can now role out to the rest of the team and a cost-effective price. Also, in my industry, compliance & regulation is exceptionally important. Freshsales allows me to build in any check I want, and to provide any report I might need from an auditing perspective. Also, something interesting here is the fact that Freshsales tracks emails quite well. The other CRM I was using was basically an all or nothing approach to how the tracking worked. Freshsales gave me the opportunity to customize this to the way I wanted it to work.
What do you dislike about the product?
The support team on the smaller plans (i.e. non dedicated support) is not lighting fast and seems to be closed over the weekends. However, I don't see this as too much of a negative and is the only thing I can think of in terms of dislikes.
What problems is the product solving and how is that benefiting you?
Problems solved: compliance rules, audit reports, deal/compliance alignment to name a few. Benefits realised: time can now be spent on selling and servicing, nothing is missed on a deal now, integrations with Zapier, client capturing is easier now. Not sure where to stop here, but the benefits have been humongous.
Recommendations to others considering the product:
Trial the software, you will be pleasantly surprised.
Freshmarketer as A/B Testing and Heatmap tool
What do you like best about the product?
Simple setup and price on the lower side
Free version called sprout for less usage
Easy to use Ab testing and heatmap tool for analysis of webpages
Free version called sprout for less usage
Easy to use Ab testing and heatmap tool for analysis of webpages
What do you dislike about the product?
The heatmap tool is not very intuitive to use
Limited options in A/B testing tool if making complex changes apart from call to action/simple copy changes
Limited options in A/B testing tool if making complex changes apart from call to action/simple copy changes
What problems is the product solving and how is that benefiting you?
Generating insights from heatmap tool to see where users attention are
Running simple AB testing on webpages by call to action change
Running simple AB testing on webpages by call to action change
Recommendations to others considering the product:
Please provide option to make multiple changes for AB testing through the tool
Extremely happy with FreshSales
What do you like best about the product?
There are so many things I like: Easy to use, has virtually all of the features I would want, easy to customize for my needs, intuitive to use, great customer support. Extremely happy all the way around.
What do you dislike about the product?
There isn't anything at this point that i dislike and I've bee using for probably seven months.
What problems is the product solving and how is that benefiting you?
Able to keep in contact with my prospects, classify them whichever way i choose, send mass emails when I want, send customized email templates. This has greatly streamlined my previous process.
User Friendly
What do you like best about the product?
I've used other CRMs before at other dealerships, ones that cost exorbitant amounts of money. What I like best is that FreshSales does all the same things that I'm used to doing on those expensive systems, but for free or a very well-priced subscription for the more in-depth features. It's very easy to use, and the fact that all customer information is in one spot is priceless.
What do you dislike about the product?
The one thing that I would like to do is customize the fields while being on the free version, but it is a free version I'm on, so I can't complain at all!
What problems is the product solving and how is that benefiting you?
It's allowed all customer information to be condensed in one file, which, especially working at a dealership, being able to recall all the notes from conversations you've had with any customer is priceless. It allows us to be much more efficient and PROfficient with our follow up.
best crm
What do you like best about the product?
it contains all the features required for a good CRM
What do you dislike about the product?
no lags as of now, sometimes it takes time to reload
What problems is the product solving and how is that benefiting you?
our sales issues has been resolved . we can track them with it
Recommendations to others considering the product:
try it once
Great solution for managing sales
What do you like best about the product?
It is easy to use, allows us to track prospects and customers with ease.
It provides a graphical view of business funnel, very useful to understand each stage of the sales process.
Data analysis is relevant to understand which campaigns work and what problems may be decreasing performance.
It is very effective to connect with leads, it gives us the tools to not lose opportunities.
It provides a graphical view of business funnel, very useful to understand each stage of the sales process.
Data analysis is relevant to understand which campaigns work and what problems may be decreasing performance.
It is very effective to connect with leads, it gives us the tools to not lose opportunities.
What do you dislike about the product?
Freshsales works exceptionally, accelerates workflow. By far, it is one of the best tools we have in our sales team.
What problems is the product solving and how is that benefiting you?
The visibility of sales projects at all stages. It is important in the analysis of the points that should be improved to increase the success of sales strategies.
Freshsales keeps track of the client's perception, helping us to fully understand their interests, allowing us to offer services that are more adjusted to their needs.
Freshsales keeps track of the client's perception, helping us to fully understand their interests, allowing us to offer services that are more adjusted to their needs.
Recommendations to others considering the product:
It helps improve sales conversion. I recommend it.
Freshsales a Great Tool to Manage Customers
What do you like best about the product?
Freshsales offers a lot of versatility in its packages which gives me the ability to run the system the way that works best for me.
What do you dislike about the product?
The conversations feature is not automatically available which is mildly inconvenient.
What problems is the product solving and how is that benefiting you?
I am able to contact each of my leads and contacts in an effective way, which has saved me time and money.
Quick implementation | Easy to use | Great support desk
What do you like best about the product?
1. Quick implementation
2. Great online support desk during implementation and day-to-day use
3. Easy interface, almost no training needed
4. Perfect collaboration between online website and smartphone app (!)
5. Automatic workhlows e.g. mailing sales reports
2. Great online support desk during implementation and day-to-day use
3. Easy interface, almost no training needed
4. Perfect collaboration between online website and smartphone app (!)
5. Automatic workhlows e.g. mailing sales reports
What do you dislike about the product?
I wanted to make a report on the weighted sales forecast, spread over the next 12 months, in order to get a better insight about the probability of the revenue goals. I wasn't able to create this.
What problems is the product solving and how is that benefiting you?
Good and actual insights in target groups, revenue forecast for both online sales and off-line sales.
Recommendations to others considering the product:
Connectivity with other platforms
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