Freshsales
Freshworks Inc.External reviews
1,212 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Freshsales is Best CRM for us
What do you like best about the product?
It is best CRM as it creates proper sales funnel for my sales team. I can separate leads like cold lead, hot lead, warm lead & much more it has in it. The user interface is too easy to use.
What do you dislike about the product?
I have used so many CRM in past couple of year. But trust me Freshsales is one of the best CRM I have ever used. So, I am really sorry to say that there is not to dislike about this CRM.
What problems is the product solving and how is that benefiting you?
We receive multiple leads a day. As nature of our business to close any lead it takes 2-3 week and we need to organize those lead on a priority basis. This job is easy to handle im Freshsales.
Recommendations to others considering the product:
Yes, I recorded for best sales froces.
FreshSales with Fresh sales
What do you like best about the product?
How easy the operating system for everyone to use. Once all my employees trained on it once or twice it was pretty self explanatory. Which made our lives easier and less paper pushing. I also love that you can assign someone a sale that is one of the best things about this application.
What do you dislike about the product?
I only dislike the login page. It is to simple and easy for someone to login to someone else account, Mostly everything else is perfect.
What problems is the product solving and how is that benefiting you?
Keeping track of sales calls and contacts. It has helped keep everyone in sync with the system and with talking to customers and potential customers . Also keeps all my employees accountable for what they are sup;posed to be doing.
Recommendations to others considering the product:
It is an easy application and helps to keep your business right on track! Easy to use , easy to set up and easy to pay.
Easy and simple
What do you like best about the product?
Freshsales Makes it easier to manage data leads and easy to submit reports
What do you dislike about the product?
I like all its features, And greatly facilitate my work
What problems is the product solving and how is that benefiting you?
Reports and communications with my leads
A very powerful CRM at surprisingly affordable price
What do you like best about the product?
Everything about Freshsales is great. Right from onboarding and setting up the account to using the advanced features, the UX is seamless. Freshsales has some unique features which we found extremely valuable and provided us with key insights that helped in closing mode deals. To name a few: in app email notifications, website visitor analytics and segmentation and automatic profile enrichment.
-
-
What do you dislike about the product?
There is nothing to dislike about Freshsales. Although I would love to see the functionality where follow-up emails can be automated based on prospect's behavior. This can help Sales teams save lot of time.
What problems is the product solving and how is that benefiting you?
At Saleslift, we get a lot of incoming prospects. We use Freshsales to manage the pipeline, identify our ideal potential customers, engage in conversation with them and convert them as our customers.
The advantages of using Freshsales as our CRM
What do you like best about the product?
Having used MS Dynamics for the best part of 2 years, our experience with Freshsales CRM has been excellent. From out of the box, all of our salespeople were able to use it to full advantage. Ease of implementation, user adoption and visibility are all exceptional. The salespeople love its ability to capture email threads effortlessly.
What do you dislike about the product?
The only drawback is associated with deal notes. There is a bit of confusion over where notes should reside; with the client contact, client or deal. I am sure this is something we can resolve by defining it internally.
What problems is the product solving and how is that benefiting you?
Firstly, we had a challenge around tracking and expediting our pipeline. Freshsales give us great visibility and reporting without demanding hours of non-sales input from sales staff.
Secondly, we had a challenge in forecasting for finance and resource planning, Freshsales enables us to predict and manage pipeline very accurately.
Secondly, we had a challenge in forecasting for finance and resource planning, Freshsales enables us to predict and manage pipeline very accurately.
Recommendations to others considering the product:
If you are looking to implement a simple to use, easily adopted CRM you would be pushed to find anything that measures up to Freshsales
Easy to use platform for all Sales Professionals
What do you like best about the product?
It helps to engage the leads/prospects in various way and monitor their status with lead score. This helps to identify the leads potential in closing the deal.
What do you dislike about the product?
So far so good. I don't have any comment.
What problems is the product solving and how is that benefiting you?
Lead followup and engagement
Easy & User Friendly
What do you like best about the product?
Very easy to use and available on mobile application. I love it more because it is free to start with.
What do you dislike about the product?
I need to upgrade with all existing users ( in place of few members).
What problems is the product solving and how is that benefiting you?
It is good for follow up of leads coming for overseas education & coaching classes.
Recommendations to others considering the product:
I will recommend to try this at least once and you will fall for it.
Great solution for catering to multiple support channels
What do you like best about the product?
We run an e-commerce channel management agency; being able to manage the customer support of all our clients through a single platform is a godsend!
What do you dislike about the product?
Right now, it's not possible to connect multiple instances of the same ecommerce platform for better integration. If this is added someday in the future, I would have no complaints.
What problems is the product solving and how is that benefiting you?
Streamlining customer support.
Recommendations to others considering the product:
Go for it!
Excellent support system. Very structured software.
What do you like best about the product?
I like the support system, its response and the way the support people respond. Its really appreciable.
What do you dislike about the product?
Nothing yet. Most of the features are very good , except Reports wherein it requires to strengthen.
What problems is the product solving and how is that benefiting you?
1. Sales Department activities
2. Tech projects management through Tasks.
2. Tech projects management through Tasks.
Recommendations to others considering the product:
Recommended.
Good service that is improving
What do you like best about the product?
Fresh sales have a customer friendly team. They are responsive to emails and calls. They are happy to customise the product for your business requirements. They are also frequently adding new services and updating their product
What do you dislike about the product?
At some point we would like to integrate it into our other databases
What problems is the product solving and how is that benefiting you?
Customer database and record of client interactions
showing 551 - 560