Freshsales
Freshworks Inc.Reviews from AWS customer
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Freshsales is best CRM for this money (19 USD)
What do you like best about the product?
The program has a very well-developed interface. You have many functions, but they are not located on one screen. Therefore, I was able to quickly customize the application to my needs. The price is quite affordable, even for Ukraine.
What do you dislike about the product?
Why did your sales office from Russia contact me? Have you decided that it is a good idea to send the Ukrainian client to a Russian office? Do you send clients from Palestine to the Israeli office? Or maybe customers from Croatia are discussing an office in Serbia (the former Yugoslavia).
I was very upset when they called me from Russia. My friend was killed in the war with the Russian separatists in the Donbas. And now I need to communicate with an office in Russia? Or maybe you think that Ukraine is part of Russia? Your service policy needs to be changed. Russia is under sanctions. How do you work with them?
I was very upset when they called me from Russia. My friend was killed in the war with the Russian separatists in the Donbas. And now I need to communicate with an office in Russia? Or maybe you think that Ukraine is part of Russia? Your service policy needs to be changed. Russia is under sanctions. How do you work with them?
What problems is the product solving and how is that benefiting you?
All my clients are now in one database. I send out price lists very quickly and don’t forget anyone. The program allows me to automate my calendar and appointments. I think I will be a more successful seller using Freshsales
Easy to Use for all CRM Related Tasks. However Reporting Function is Lacking
What do you like best about the product?
Ease of use, simply navigation, without numerous unnecessary and rarely used features. It allows our company to track leads, with flexibility to create fields to track as we need.
What do you dislike about the product?
The reporting functionality is lacking. Not the most intuitive, but the biggest is is there isn't an easy way to fully automate exporting data into external reporting dashboards without building a solution through the API.
What problems is the product solving and how is that benefiting you?
It helps u keep track of number of leads being generated, and how they progress through the sales funnel.
Recommendations to others considering the product:
Simply to use and integrate with other systems, as long as you don't have complex reporting requirements.
Excellent CRM
What do you like best about the product?
Does everything that I, as a salesperson, find necessary.
What do you dislike about the product?
I have used Freshsales for a few months now and haven't run into any problems at all.
What problems is the product solving and how is that benefiting you?
It is much less complicated than Salesforce and has way fewer unnecessary features. Salesforce has added a relevant feature in probably a decade. Freshsales keeps it simple and makes it a lot easier to keep your leads organized.
Recommendations to others considering the product:
As someone who has used most of the CRMs that are out there, FreshSales, does everything that you need if you are in a typical sales environment. It is especially perfect for a company that works out of one or only a couple offices. I have never used it in an enterprise environment, but for 95% of companies this is the perfect solution. For salespeople there is a TON less data entry and organization required than with other CRMs. For inside sales people that means you can be on the phone and not typing up a thesis after every call like some products. For managers, the reports answer everything you'd likely need unless you are a fortune 500 company that requires insane detail, in which case you're probably not reading this review anyway.
Great CRM tool to streamline customer management, analytic and communication process!
What do you like best about the product?
We love how their package is integrated with other tools - can chat, track, market and analyze what the customer's doing.
What do you dislike about the product?
Don't have any dislikes, this software is great. They continue to make improvements.
What problems is the product solving and how is that benefiting you?
Have a large client base with various needs - using Freshsales to track client progression through the customer flow, from signup to conversion.
Recommendations to others considering the product:
Great software, lots of features!
FS is a helpful and user friendly tool
What do you like best about the product?
The most helpful is how it keeps the accounts and contacts in one platform that can easily be edited, deleted, called on and of course the Opened/Clicked setUp of emails sent It is very handy and reliable.
What do you dislike about the product?
What I don't like is the function of auto deleting contacts that have bounced emails
What problems is the product solving and how is that benefiting you?
We do lead generation and we contact as much prospects as possible and FS makes it really easy with no lagging of system even with many many leads.
Recommendations to others considering the product:
FS is recommended for a company who needs a systematic, user friendly, reliable and useful application for sales and lead generation
Best CRM system I have used!
What do you like best about the product?
Being able to load leads and keep track of these leads until I am able to convert them to an account. This helps me stay on track and motivated.
What do you dislike about the product?
I feel like a required field when uploading a new lead ect should be the "area" of the company or client.
What problems is the product solving and how is that benefiting you?
Makes admin a lot easier. All my information is in its place.
Recommendations to others considering the product:
Worth it!
Complete sales engagement tool
What do you like best about the product?
Easy to use software application, doesn't take long to learn the ropes and begin adding value to the base configuration.
Easy to tailor pretty much every aspect of the application to suit your business processes, rather than attempting to fit your processes around an application. Means you can engage with prospects in exactly the way you want to.
Easy to tailor pretty much every aspect of the application to suit your business processes, rather than attempting to fit your processes around an application. Means you can engage with prospects in exactly the way you want to.
What do you dislike about the product?
SaaS platform and therefore data is stored in cloud. The application sometimes performs slowly in comparison to the competitors that we trialed.
What problems is the product solving and how is that benefiting you?
The application gives complete visibility of the sales process through the reporting functionality. It allows us to see at what stages of the pipeline we're getting stuck and create resources to push forward.
Recommendations to others considering the product:
Be willing to spend the time customizing to meet your sales process and get the most from the reporting functionality.
A great experience
What do you like best about the product?
Freshsales is one of the best CRM platform available right now. It is seamless in usage and user experience is very good. From contact stage to development as lead Freshsales assists at every step. Import data from across formats in a jiffy and manage it in the most intuitive interface. Overall a great product.
What do you dislike about the product?
The only downside is mapping the databases which I think is a work in progress.
What problems is the product solving and how is that benefiting you?
I have used freshsales in creating funnel for my sales team. Also to manage contacts and their sales life cycles.
Top sales tool
What do you like best about the product?
Quick support which is always striving for helpful answers and the customer's satisfaction.
What do you dislike about the product?
Development of the Software could be faster especially when it comes through inputs from the user.
What problems is the product solving and how is that benefiting you?
The tool makes it able to have almost everything together when it comes to information and tools that are needed in sales which makes it (nearly) an overall sales-solution.
Recommendations to others considering the product:
Good tool as CRM/Sales Tool but good English skills are needed.
Best Company ever
What do you like best about the product?
A perfect way to manage every lead and good support as well
What do you dislike about the product?
Nothing is error with this software so its good
What problems is the product solving and how is that benefiting you?
to manage the leads
Recommendations to others considering the product:
No
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