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Freshsales

Freshworks Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,176 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Construction

Less complicated CRM System

  • August 09, 2019
  • Review verified by G2

What do you like best about the product?
Easy access and best for managing leads.
What do you dislike about the product?
Call logs are not directly updated, you have to manually type it.
What problems is the product solving and how is that benefiting you?
Less reports, Missed informations and files, because with freshsales, you can input all the details about your leads.
Recommendations to others considering the product:
Must try and implement for a better CRM experience


    Computer Software

Very efficient and innovative product for Sales

  • August 08, 2019
  • Review verified by G2

What do you like best about the product?
I think the best features of freshsales would be email tracking. I use this feature all the time since you have to get an idea on interested and not interested clients.
What do you dislike about the product?
Nothing as of now. I have been using it for quite a days and never found any feature or module which can be disliked.
What problems is the product solving and how is that benefiting you?
Tracking my leads, creating reports for review, follow up, reminders, notes and lead cycle.
Recommendations to others considering the product:
Just go for it, definitely better than other Softwares in the market.


    Machinery

Best CRM Module

  • August 05, 2019
  • Review verified by G2

What do you like best about the product?
its one point where you can find complete data related to a customer and also a single point of communication with customer.
What do you dislike about the product?
all application is perfect nothing to dislike
What problems is the product solving and how is that benefiting you?
tracking of all the communication with customer either it may be mail, phone call, appointments


    Dinko B.

Everything in one place

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
I like best to have all leads and contacts in one place, the easy administration and all functions which make work easier.
What do you dislike about the product?
What could be better is the translation in german. Not all parts are translated.
What problems is the product solving and how is that benefiting you?
We had a lot of lead and contact lists, which we now don't need anymore. Everything is in one place and even new colleagues can see what happens with a lead or contact.


    Information Technology and Services

A good tool to manage your leads

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
The deal stages are really easy to track on the freshsales. and also easy email tracks and clicks tracks, call and email remainders, Notes of the account and the contact are the best
What do you dislike about the product?
I have faced some issues while loading the email template in my initial days of usage of freshsales and also the formatting of the fonts. Would be really great if they add an option to delay the email once we click the send icon.
What problems is the product solving and how is that benefiting you?
Never missed to call or email the contact with the help of freshsales.


    Marketing and Advertising

Very good freshsales

  • August 04, 2019
  • Review provided by G2

What do you like best about the product?
Very transparent tool for my business. I have all the information in one place.
What do you dislike about the product?
I don't know the negative of freshwork. Is super.
What problems is the product solving and how is that benefiting you?
The app is also in my native language. It's a plus and I really appreciate it. I am thankful.


    Construction

A fantastic place for a Sales

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
I like that i can consolidate and have access to all of my clients in one place. The fact that reports can easily done in just a click, and the tracking of mails and calls.
What do you dislike about the product?
The redundancy of some items, especially if the account has been upgraded or downgraded. Also the interface, can have some designs of different colors.
What problems is the product solving and how is that benefiting you?
The comfort of having your contacts and project details in one place that is accessible trhru a mobile is fantastic!


    Zeba A.

Value For Money

  • August 02, 2019
  • Review verified by G2

What do you like best about the product?
Follow_up, Task reminder and Contact Management
What do you dislike about the product?
Lead Score management and contently changing UI
What problems is the product solving and how is that benefiting you?
We are now able to get in touch with more clients everything is now in a orderly manner
Recommendations to others considering the product:
Value For Money


    Marketing and Advertising

Freshsales is a sophisticated and user-friendly software

  • August 01, 2019
  • Review provided by G2

What do you like best about the product?
It is an integrated software with a user friendly interface. It is a great CRM that shows each stage of the sales process in detail.
Custom reports allow us to visualize relevant metrics and allow us to identify trends that indicate the behavior of sales. In addition, you can connect with third-party tools.
What do you dislike about the product?
I have no complaints, it is a program that integrates all the tools we need to grow our business.
What problems is the product solving and how is that benefiting you?
Freshsales optimizes the sales process, allows us to quickly access the information we need to evaluate our sales strategies. It also allows us to unify the workflow and increase the productivity of our team.
Recommendations to others considering the product:
It is suitable to manage the sales process.


    Education Management

Easy and great software

  • August 01, 2019
  • Review verified by G2

What do you like best about the product?
It's the best platform for the start-up. It is the best way to increase sales as it gives reports in a very less time which increases efficiency. Working with this program, the documents and lead's information comes in handy. The follow-up procedure in this program creates a good system for users with multiple ways to contact the clients.
What do you dislike about the product?
In the Report Section, more graphical representations can be introduced
What problems is the product solving and how is that benefiting you?
We are able to increase the productivity of sales