Freshsales
Freshworks Inc.External reviews
1,212 reviews
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An Accessible, Fresh CRM Tool
What do you like best about the product?
Freshsales is incredibly user friendly compared to other CRMs available; of all those I've used, Freshsales has enabled the greatest speed to confidence. Combining ease of use with an abundance of features has made it possible to shape Freshsales into a CRM that fits exactly what we need. In addition, customer support is attentive and easy to access, and new features are regularly released.
What do you dislike about the product?
There are a few integration limitations, however the team are often on hand to help and new updates often bring external features to the tool - making this a limited problem.
What problems is the product solving and how is that benefiting you?
We have a specific business model and needed a solution which could be adapted to our individual needs while being a reliable tool for our Sales users. Freshsales has exceeded these expectations, enabling us to leverage its many features and customisation to meet our needs. The interface, mobile app, and email integration also make this a straightforward platform for the Sales Team to engage with.
freshasles really has improved the ease and tracking of all our sales leads.
What do you like best about the product?
easy of use, set up and te customer support for any issues.
What do you dislike about the product?
I dont dislike much, maybe the number of email send limits.
What problems is the product solving and how is that benefiting you?
tracking all leads, and personalising bulk emails was such an issue before Fresh Sales was implemented in the business.
Cannot recommend Freshsales enough!
What do you like best about the product?
Freshsales is truly a robust and powerful platform. It's intuitive and easy to use. Freshsales not only has a wide breadth of features but each feature/module has a lot of depth to it as well. As a small business, we need one program that does it all, and Freshsales is it. Also their support is on point - helpful and prompt.
What do you dislike about the product?
Although they have a robust analytics platform where you can generate tons of custom reports, I wish it was just a little bit easier to build reports.
What problems is the product solving and how is that benefiting you?
We needed a platform for Sales & Marketing. CRM to host all our contacts, email outreach (cold & Drip), Newletter campaigns, forms, and most importantly, Sales Management. Freshsales does all this seameslssly.
Very Easy to Use
What do you like best about the product?
Freshsales helps me manage all clients and leads information. I love the reports functionality and being able to get my numbers straight away. Having a template for emails saves me so much time. I can attach files related to each lead or client, so I dont have to store so many files on my computer. The automated follow up emails help a lot too. Everytime I face an issue and reach out to customer support, they would do their best to solve the issue asap. I would definitely recommend this software if you are working in sales.
What do you dislike about the product?
None, everything is perfect. I cant think of anything to fix.
What problems is the product solving and how is that benefiting you?
Having all leads in one place, keeping all information on the leads up to date. Storing files.. etc.
It is an excellent tool for internal sales strategy
What do you like best about the product?
It allows easy visualization of sales processes, including the creation of pipelines that help to close sales very easily. The application offers exceptional support and has helped me make numerous adjustments to the sales system. With its numerous advantages and attractive interface, it is definitely a powerful tool. Increasing our customer base with Freshsales is an excellent choice.
What do you dislike about the product?
Freshsales is the best program I have used to increase sales, with its useful features and flawless performance. I have not encountered any problems.
What problems is the product solving and how is that benefiting you?
We are committed to building a fantastic business for all our clients and Freshsales deserves praise for developing a successful sales strategy; the software has been an excellent asset in this regard. Thanks to it, we are able to work towards new and ambitious targets, attracting more and more customers. Without a doubt, the program has yielded excellent results.
best free CRM
What do you like best about the product?
it was the only free CRM and it was soo good considering the prices for similar features on paid crms
What do you dislike about the product?
the right side layout is sometimes confusing
What problems is the product solving and how is that benefiting you?
gather all my clients info into wone place we had an issue Disorganized customer data Freshsales addresses the challenge of managing customer data by providing a centralized CRM platform including contact details, communication history, and deal progress, in a structured and easily accessible manner.
It is very easy to use.
What do you like best about the product?
Easy to operate and easy to check the all details.
What do you dislike about the product?
Very Slow some times and not working properly.
What problems is the product solving and how is that benefiting you?
Sometime we found same lead with many time.
Please fix it so that I am not getting any duplicay
Please fix it so that I am not getting any duplicay
Just gets better!
What do you like best about the product?
The product continues to "usefully" evolve! And, I get to "usefully" evolve with the software!
What do you dislike about the product?
There's a few small features that I'd like to see addressed that don't get addressed
What problems is the product solving and how is that benefiting you?
I am a start-up and keeping track of my evolving client base!
Super easy and super useful
What do you like best about the product?
Keeps track of work. Lead, account, deal, payment, crm management all in one
What do you dislike about the product?
Nothing as of now. it is of full use to me
What problems is the product solving and how is that benefiting you?
All sales related things
The best CRM out there at the moment
What do you like best about the product?
I like how easy reporting is. We are a sales-driven company, and CRM for us is crucial.
What do you dislike about the product?
Web forms have limitations. It cannot easily automated with Google Forms.
What problems is the product solving and how is that benefiting you?
Reporting is easy with FS. Its highly customizable nature is superior.
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