Freshsales
Freshworks Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,210 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great platform
What do you like best about the product?
Freshsales is a platform with multiple features to improve sales and user service. Every day in my work they help facilitate data collection.
What do you dislike about the product?
I don't have any complaints at the moment
What problems is the product solving and how is that benefiting you?
I like that I can easily organize myself day to day
Incredible!!!!!
What do you like best about the product?
I like that it is modern, that every day it makes my work easier, and that it can provide you with analysis of your contacts.
What do you dislike about the product?
I don't like that customer support is via email.
What problems is the product solving and how is that benefiting you?
Keep everything in one place
Super Easy and Convinient Interface
What do you like best about the product?
Freshsales has a very easy user interface allowing users to learn the platform quickly and use maximum features. The best part is the drag and drop functionality. The customer support is also quick and reliable.
What do you dislike about the product?
The page timeout is something which i dislike, if you need to stay longer on a page, you will have to keep refreshing it.
What problems is the product solving and how is that benefiting you?
Freshsales acts as the CRM for us to the entire lead management and funnel management. Freshsales helps us manage the entire lifecycle of a client right from creation of an inquiry to closing a client. And then tracking the client revenue.
Comfortable and easy design
What do you like best about the product?
My day-to-day is very pleasant being able to organize my leads with the filters and features that Freshsales has.
What do you dislike about the product?
I would like it to have even more features, such as being able to send direct messages from Freshsales.
What problems is the product solving and how is that benefiting you?
The organization and collection of data
Excellent work tool!
What do you like best about the product?
I love that it is very easy to use, intuitive, you can download reports and check my team's progress.
What do you dislike about the product?
The cost per user seems high to me, it could be more affordable.
What problems is the product solving and how is that benefiting you?
The only drawback is the response time when I query a lot of information.
I like the deal screen the most. I appreciate that it can show very detailed analytics once set up.
What do you like best about the product?
My favorite feature in Freshsales is being able to set follow-up periods for each product. It's very convenient to manage, as I can set longer periods for products that require long-term follow-up.
What do you dislike about the product?
One thing I don't like is that the level of support varies greatly depending on the person handling it. If you get someone who provides very thorough support, you feel lucky.
What problems is the product solving and how is that benefiting you?
It's great that the Kanban method allows us to check the status of all companies. This has likely reduced oversights.
Freshsales for the win!
What do you like best about the product?
FreshSales gives you all of the functionality of a best of breed product, without the hefty price tag. Best of all, it integrates with a range of other FreshWorks and third party products really well. The team at FreshWorks are there to support you every step of the way, from onboarding through to customer success and support. We couldn't be happier to have made the switch.
What do you dislike about the product?
Nothing so far! We've really enjoyed using the product over the months gone by.
What problems is the product solving and how is that benefiting you?
We're able to communicate with our clients in the way they like best.
Excellent reception, control, and management of the database (Clients) for sales decision-making.
What do you like best about the product?
Notifications, email tracking, very comprehensive graphs, and XML data download, bulk data upload for development within the CRM.
What do you dislike about the product?
Speed to load the information and data.
What problems is the product solving and how is that benefiting you?
Speed to find information.
#1 CRM for me. Excellent Product ! All you can ask for.
What do you like best about the product?
Easy of use and cost effective. All the great features. Implementation was easy. Customer support was smooth and they could assist with anything I asked for and quickly. After testing multiple CRM systems, Freshsales Suite was hands down the best product for me. I use it every day and have not had any issues. Reporting is detailed and tops.
What do you dislike about the product?
Not much. Tested multiple CRM systems, and Freshsales Suite had everything I needed.
What problems is the product solving and how is that benefiting you?
Mainly email marketing and CRM currently and everything that goes with it.
there could be a better way to get the reports, some time is kind of difficult
What do you like best about the product?
the tracking and how we could be conect with fresh caller and get the analysis
What do you dislike about the product?
how we could download the data , some time is very hard to sownloading an even worst when i send it to email
What problems is the product solving and how is that benefiting you?
the tracking of our leads, how do we work on them and the data that we generated on them, but again sometimes is difficult to download the data
showing 61 - 70