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Very Easy to Use
What do you like best about the product?
Freshsales helps me manage all clients and leads information. I love the reports functionality and being able to get my numbers straight away. Having a template for emails saves me so much time. I can attach files related to each lead or client, so I dont have to store so many files on my computer. The automated follow up emails help a lot too. Everytime I face an issue and reach out to customer support, they would do their best to solve the issue asap. I would definitely recommend this software if you are working in sales.
What do you dislike about the product?
None, everything is perfect. I cant think of anything to fix.
What problems is the product solving and how is that benefiting you?
Having all leads in one place, keeping all information on the leads up to date. Storing files.. etc.
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It is an excellent tool for internal sales strategy
What do you like best about the product?
It allows easy visualization of sales processes, including the creation of pipelines that help to close sales very easily. The application offers exceptional support and has helped me make numerous adjustments to the sales system. With its numerous advantages and attractive interface, it is definitely a powerful tool. Increasing our customer base with Freshsales is an excellent choice.
What do you dislike about the product?
Freshsales is the best program I have used to increase sales, with its useful features and flawless performance. I have not encountered any problems.
What problems is the product solving and how is that benefiting you?
We are committed to building a fantastic business for all our clients and Freshsales deserves praise for developing a successful sales strategy; the software has been an excellent asset in this regard. Thanks to it, we are able to work towards new and ambitious targets, attracting more and more customers. Without a doubt, the program has yielded excellent results.
Freshsales Review - Good: can be better
What do you like best about the product?
Freshsales platform is easy to use and create your own journeys and run them, You can implement as many journeys as you can and run them concurrently. We used to setup these journeys on a monthly basis and run them. Also you can integrate these journeys with mailing tools to send emails on required basis.
What do you dislike about the product?
The only thing I do not like about freshsales is every lead gets saved as a contact which seems unfeasible as leads can be unlquilified too.
What problems is the product solving and how is that benefiting you?
We used Freshsales platform as CRM for our product and also to run email marketing campaigns for our customers.
Email sequencing
What do you like best about the product?
CRM and the email marketing tool helps in sending bulk email to targeted decision makers.
What do you dislike about the product?
Need to improve on support service since there is delay in responding to queries.
What problems is the product solving and how is that benefiting you?
Sending bulk emails which was a big challenge and managing the leads resppnse after sending the campaigns.
Great product and easy to use
What do you like best about the product?
Freshsales was simple to learn and navigate. I liked some of the custom features. We used Freshsales everyday. Integrating with freshdesk and other freshworks software was good.
What do you dislike about the product?
There wasn't enough options for user permissions within the freshworks. We needed admins in Freshsales to not be admins in Freshdesk.
What problems is the product solving and how is that benefiting you?
How to track leads and sales.
best free CRM
What do you like best about the product?
it was the only free CRM and it was soo good considering the prices for similar features on paid crms
What do you dislike about the product?
the right side layout is sometimes confusing
What problems is the product solving and how is that benefiting you?
gather all my clients info into wone place we had an issue Disorganized customer data Freshsales addresses the challenge of managing customer data by providing a centralized CRM platform including contact details, communication history, and deal progress, in a structured and easily accessible manner.
not user friendly software
What do you like best about the product?
easy to understand sales reviwe and easy to manage sale revenue
What do you dislike about the product?
this is not use friendly filter option not easy to apply
What problems is the product solving and how is that benefiting you?
this is solve the sales issue easly manage the lead and cusromer relation lead utilization
It is very easy to use.
What do you like best about the product?
Easy to operate and easy to check the all details.
What do you dislike about the product?
Very Slow some times and not working properly.
What problems is the product solving and how is that benefiting you?
Sometime we found same lead with many time.
Please fix it so that I am not getting any duplicay
Please fix it so that I am not getting any duplicay
Just gets better!
What do you like best about the product?
The product continues to "usefully" evolve! And, I get to "usefully" evolve with the software!
What do you dislike about the product?
There's a few small features that I'd like to see addressed that don't get addressed
What problems is the product solving and how is that benefiting you?
I am a start-up and keeping track of my evolving client base!
this is not user friendly need some modification
What do you like best about the product?
all search option given its good if go for filter this is not work properlly
What do you dislike about the product?
but not user friendly process very slow .
What problems is the product solving and how is that benefiting you?
best for lead management and analysis of lead utiliziation
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