Freshsales
Freshworks Inc.External reviews
1,212 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great Experience, easy to use
What do you like best about the product?
It is user friendly and you can organize wey well your customers
What do you dislike about the product?
I have not seen anything that I dislike.
What problems is the product solving and how is that benefiting you?
It lets me be orginzed with my leads and be able to send emails from it.
one of the great advantages of Freshsales!
What do you like best about the product?
Truly, one of the greatest advantages of Freshsales is the ability to access the contact information via the cell phone.
When I am out of my office and need a client's telephone number, all I have to do is access the Freshsales mobile application.
What a marvelous convenience !
When I am out of my office and need a client's telephone number, all I have to do is access the Freshsales mobile application.
What a marvelous convenience !
What do you dislike about the product?
At this time, I cannot think of anything that I dislike.
What problems is the product solving and how is that benefiting you?
All of the informationt at my immediate disposal. People ask me how many clients I have. Until I had everything added to the CRM, I had NO idea how many clients I had.
Easy to use, intuitive interfacing, excellent CRM
What do you like best about the product?
Ease of use; intuitive user interfacing; integration features
What do you dislike about the product?
I wish the cost per user was less so that we could utilize more agents on a better budget.
What problems is the product solving and how is that benefiting you?
The biggest problem that Freshsales solves is allowing all of our Customer Support and Sales Performance management being integrated in one space since we have multiple agents crossing into both fields.
Great CRM for tracking clients and deals won.
What do you like best about the product?
Managing and outreaching clients in different stages of the sale
What do you dislike about the product?
New API update viewing multiple deals and stages in huge blocks.
What problems is the product solving and how is that benefiting you?
Tracking clients through the sales proccess.
Success CRM platform, quick results, and easy implementation,
What do you like best about the product?
Using Freshsales, We can easily manage and track our sales deals with an intuitive pipeline management system. The customizable deal stages allow for clear visualization and monitoring of each deal's progress.
What do you dislike about the product?
The analytics reports do not always provide us with real-time information. It may take a few minutes for the dashboards to update. It is necessary to refresh the dashboards.
What problems is the product solving and how is that benefiting you?
Creating a pipeline by linking marketing strategy directly to the CRM. A pipeline can be established by connecting marketing strategy to the CRM, streamlining the sales cycle and efficiently identifying promising opportunities while avoiding unproductive ones. This process saves time and increases the likelihood of success.
it is amazing and very easy to use, accessible and safe.
What do you like best about the product?
What I like the most is that it is very organized and easy to input updates on clients' accounts.
What do you dislike about the product?
nothing in particular. it works very well.
What problems is the product solving and how is that benefiting you?
The problem that Freshsales helped me to solve is tracking the recent conversations with the clients and lead calling in to help them get back on track and process their requests.
Easy to use!
What do you like best about the product?
It is simple to navigate and manage all of my people :) I like that I can easily filter through lists when targeting different things and pull up a list based off my needs rather than clicking on each file.
What do you dislike about the product?
It would be nice if it were easier to view phone numbers by just a click on the file name rather than having to click into each file individually, click the contact, and then receive the phone number.
What problems is the product solving and how is that benefiting you?
It is helping me by having everything I need in one place and being able to filter through what I need. It definitely has made it easier on me
Great CRM for Sales Users
What do you like best about the product?
Implementation ,UI UX, Support -
The UI UX and its support is good, plus our implementation partner helped us through everything.
The UI UX and its support is good, plus our implementation partner helped us through everything.
What do you dislike about the product?
Freshsales SMTP does not work well - I have to stop and change SMTP every now and then
What problems is the product solving and how is that benefiting you?
It is solving the problem for lead management, sales engagement , etc and all
great to use to maintain the sales pipeline
What do you like best about the product?
the CRM tool which helps to manage sales and build the pipeline to make the sales funnel
What do you dislike about the product?
There is nothing I hate about Freshworks, I might expect that it should be a little simple to use
What problems is the product solving and how is that benefiting you?
to maintain my clientsdatabase
Amazing CRM with all featuresyou need
What do you like best about the product?
Dialer connectivity and various countries' availability
Customization and filtration options for contacts and companies
All required details to contact a prospect whether it's a sales sequence or automatic reply tracking
Customization and filtration options for contacts and companies
All required details to contact a prospect whether it's a sales sequence or automatic reply tracking
What do you dislike about the product?
Customer care miscommunication between fresh sales & fresh caller which ends up with the client going back and forth without an understanding of what's going on.
What problems is the product solving and how is that benefiting you?
Comapnies organzaiton and data
Managing prospects & existing account
Email marketing sequences
Tracking emails and agents' performance
Deals creation and tracking
Managing prospects & existing account
Email marketing sequences
Tracking emails and agents' performance
Deals creation and tracking
showing 71 - 80