Freshsales
Freshworks Inc.Reviews from AWS customer
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Solid en good saleskit
What do you like best about the product?
The way the leads can be converted to deals. The deals are eays to set up in different pipelines and sales activities.
What do you dislike about the product?
the impossibility to convert deal probabililties in deal values
What problems is the product solving and how is that benefiting you?
getting your focus straight and sales hits for a period for different products
Recommendations to others considering the product:
if you are looking for a easy to setup saleskit don't look further
Best customer service experience
What do you like best about the product?
The speed at which these guys respond is incredible. This is more important than having brilliant software with no support, The system works well, is fast and is my best friend during the day.
What do you dislike about the product?
The system would be nice if it had a start up dashboard with some key data in it, such as current tasks and appts, latest leads. Would be nice if you could choose what you see on the dashboard.
What problems is the product solving and how is that benefiting you?
Our business is about selling services to people, so the CRM helos us manage the data, set tasks, reminders, nots and appointments. I dont know how we would do it as efficiently without Freshsales
Recommendations to others considering the product:
Amazing tool at the price. Easy to use yet like anything, needs a bit of time to feel your way around it and how best to use it. For example when do you convert a Lead to a Contact. After much testing, a lead remains a lead until there is potential for a sale, until then it remains a lead.
Instrumental for those who need to find new customers and keep track of customer communications
What do you like best about the product?
I've used a number of different CRM systems before including ZohoCRM, Salesforce & proprietary solutions and this is the first solution which I've been able to create more value for my business from by using a combination of the free features and paid. The partnership with Yesware has enabled me to reach out to prospective customers through e-mail outreach and track the success of each campaign and the ability to record all customer interactions have been invaluable to driving the relationships generated further on through the sales pipeline.
What do you dislike about the product?
Freshsales believe in agile methodologies so it's becoming frustrating to have UI updates (occasionally several in a week). These can make it disorianting when you log in during the morning only to find new buttons, or UI pieces moved elsewhere - typically these minor software pushes don't have any documentation either.
What problems is the product solving and how is that benefiting you?
Keeping track of customer interactions was the biggest issue before Freshsales. Now I know what has been discussed, promised and delivered. Additionally, having further transparency over email outreach campaigns has also been invaluable, providing me with the information to continue to optimise each campaign based on real, customer interactions/metrics.
Recommendations to others considering the product:
Evaluate - import some data to play around with and review the differences in the available paid tiers to make sure you can support you business challenges.
Best way to optimize your Sales Process and manage data insights
What do you like best about the product?
The concept of doing all in the simply way possible.
All the configurations and usage have the same experience.
All the configurations and usage have the same experience.
What do you dislike about the product?
Some points of the layout, for example you need to click in the contact to see the information.
What problems is the product solving and how is that benefiting you?
Better management of sales rep. , simply ways to manage tasks and reports.
All of this has reduced a huge time consuming and enabled us to have a more precisely pipeline.
All of this has reduced a huge time consuming and enabled us to have a more precisely pipeline.
Recommendations to others considering the product:
Very simple, fast, price in the feet.
New eagle to the market with better benefits
What do you like best about the product?
After a long review I have identified that FreshSales as suitable platform with maximum possible of integration and supportive business model. Our organization evaluation FreshService, FreshTeam and FreshDesk.
What do you dislike about the product?
Account management in sales needs rework. FreshWorks sales person are not trained enough to visualize the big requirement from customer.
What problems is the product solving and how is that benefiting you?
Seamless integration and business flow for our product sales was the major requirement. Freshworks products helped us to achieve it with minimal technical knowledge.
Recommendations to others considering the product:
Beautiful software platform with so easy integrations
Freshsales Experience 2018
What do you like best about the product?
Hi, we have been using Freshsales since last year, and recently they have made a couple of upgrades to the platform, making it more robust and user-friendly. We were testing out multiple tools like Insightly, Zoho, etc. But based on our recent 1-year experience, FreshSales does a good job for SMBs in presales management and client follow-up, thanks to its integration features.
What do you dislike about the product?
FreshSales is continuously improving and can work on a simpler User Interface and Filtering view options.
What problems is the product solving and how is that benefiting you?
Pre Sales and Client follow up
Amazing Product backed up my and equally amazing team!
What do you like best about the product?
Freshmarketer is a product that has helped my company a lot in understanding our website. Thay have a great product which is definitely a great All-In-One Conversion Optimization Suite.
What I loved about the product is that its easy to use plus whenever my team had some concerns, Freshmarketer's customer support has been really quick to answer all our questions.
What I loved about the product is that its easy to use plus whenever my team had some concerns, Freshmarketer's customer support has been really quick to answer all our questions.
What do you dislike about the product?
To be honest, there hasnt been a single instance where I can say I faced a major issue. There is nothing to dislike.
What problems is the product solving and how is that benefiting you?
Our organisation needs to understand the visitors coming to the website and their behavior in order turn them into leads. Freshmarketer has immensely helped us in understanding that through valuable insights.
Freshsales ultimate CRM for Brainpayroll
What do you like best about the product?
Freshsales is a user friendly CRM which is helping us maintain all the required information at one place. One software for entire marketing and sales task. campaigning is now easy.
What do you dislike about the product?
Not providing multiple user access for free.
What problems is the product solving and how is that benefiting you?
one software for managing leads and customers.
Recommendations to others considering the product:
Freshsales will solve all your CRM troubles
Great useful sales tool
What do you like best about the product?
The functionality of the system is great. There are multiple ways to assist with the sales process from lead sorting to deals. Very easy to manage different accounts with the account icon.
What do you dislike about the product?
Honestly, the functionality of the system provides everything we need - no dislikes from me
What problems is the product solving and how is that benefiting you?
We are working out the best ways to sell well, this system is helping in the organisation of this
Recommendations to others considering the product:
This product is definitely worth getting if in the sales industry. Very helpful and the help desk is always available
Intuitive, flexibility for customization, and Accessible
What do you like best about the product?
We are very unique with our client base and needed the flexibility to adapt to our required modes of communication, documentation, and reporting. Freshsales offers us all of the above
What do you dislike about the product?
Some functionality was not available, but in the first few months, they were able to create the functionality.
What problems is the product solving and how is that benefiting you?
Centralized communication and tracking for sales channel management. Our integrated workflow and accessible data has allowed us to minimize the amount of opportunities that fall through the cracks.
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