Freshsales
Freshworks Inc.Reviews from AWS customer
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Great platform, intuitive, less complex than the major competitor, but more powerful to the end user
What do you like best about the product?
Easy of use, visualization of deals and deal flow. Automation of creating leads, deals and tracking emails without data entry. Multiple pipelines is fantastic
What do you dislike about the product?
Still having a problem syncing calendars without having all calendar invites being pulled into leads. Should be fixed soon.
What problems is the product solving and how is that benefiting you?
Sales pipeline
It's simple.
What do you like best about the product?
Freshsales app gives our company the simplicity we needed. It cuts out time by incorporating GPS with the appointment calendar.
What do you dislike about the product?
I have had trouble with the time zone setting in the app.
What problems is the product solving and how is that benefiting you?
Freshsales helps our business communicate more effectively by streamlining the multiple processes we used before.
Recommendations to others considering the product:
Try it !
Excellent frontend
What do you like best about the product?
I like how freshsales is organized and give users the best expiriencce
What do you dislike about the product?
nothing, freshsales is on of the best crm systems ive tried
What problems is the product solving and how is that benefiting you?
Voip , following up with leads and keeping everything steady
Thank you! How can I assist you further?
What do you like best about the product?
The reporting system is very efficient as we get a lot of comprehensive and accurate data.
What do you dislike about the product?
You can only fetch 25,000 data at a time.
What problems is the product solving and how is that benefiting you?
sales, distribute leads equally among agents
Very useful and does what you need.
What do you like best about the product?
The fact that it tracks when a client opens their e-mails and lets you know is very handy.
What do you dislike about the product?
Currently you can only upload one file at a time and this can be time consuming.
What problems is the product solving and how is that benefiting you?
We can now allocate sales to the correct people.
Recommendations to others considering the product:
To be able to drag and drop files in to upload would be useful.
Best Lead Management Sofware
What do you like best about the product?
Lead flow can be managed easily under same window
What do you dislike about the product?
Sometime bug resolution time extends but it get resolved
What problems is the product solving and how is that benefiting you?
Detailed analysis of reports along with the chart which is helpful in business analytics
User-friendly
What do you like best about the product?
The Lead scoring of Freshsales, it really helps me to qualify Leads.
What do you dislike about the product?
None so far. I love how does Freshsales build for.
What problems is the product solving and how is that benefiting you?
Freshsales is a very user-friendly system, we can now use it more conveniently and hassle-free. I can monitor my Leads, Contacts, and Deals without missing any appointment or tasks associated with each. I love it when I can generate reports and extract it as a backup file.
Smooth and efficient
What do you like best about the product?
I like the way data is managed by freshsales and made available easily.
What do you dislike about the product?
When a few tabs are open, freshsales is consuming my RAM and making my system slow.
What problems is the product solving and how is that benefiting you?
Managing different types of clients
Recommendations to others considering the product:
Awesome
Amazing Work Flow
What do you like best about the product?
The best part about this is we have all the possible required details under one roof instead of opening and working on many portals. From lead generation to locking the deal, its all done very easily. Its always a great and important part of my work. Helps in getting productivity efficiently.
What do you dislike about the product?
Nothing as such. working great for me :)
What problems is the product solving and how is that benefiting you?
Hassle free for any information searching.
helps in maintaining the monthly reports.
Helps in getting relatives leads.
helps in maintaining the monthly reports.
Helps in getting relatives leads.
Excellent tool for business and customer management
What do you like best about the product?
Excellent tools for managing prospects and leads, particularly the functionalities of centralizing communication with clients and the automatic advancement in the client's pipeline greatly help to organize the commercial flow of any company.
The customization features according to the business that wishes to use it allow it to easily adapt to any business logic or flow that exists.
The customization features according to the business that wishes to use it allow it to easily adapt to any business logic or flow that exists.
What do you dislike about the product?
Possibly the only feature I didn't like is the fact that when linking an email account, an automatic scan of that email is performed, which generates a series of conversations that may not be related to the business flow.
What problems is the product solving and how is that benefiting you?
Improvement of the communication process with our clients, management of prospects, leads, and follow-up, particularly the management of these, used to be carried out by each sales advisor. However, this decentralizes the attention to these clients and makes it difficult to organize, validate, and control. By using Fresh Sales, the entire sales team is aligned in the same direction, which ultimately allows for centralized management and ensures that the status of our clients is known at all times.
Recommendations to others considering the product:
I recommend evaluating the features of the platform, particularly evaluating the customization module because although the functionalities found in the base version are super good, if indeed a little time is spent on customization, an additional degree of satisfaction can be achieved.
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