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So many tools at an affordable budget
What do you like best about the product?
Club 2 URLs in a single step in the funnel.
Heatmaps with click percentage shown directly above the event/content/section.
Heatmaps with click percentage shown directly above the event/content/section.
What do you dislike about the product?
Should have an advanced account based attribution feature
Should work simplifying a few features
Should work simplifying a few features
What problems is the product solving and how is that benefiting you?
Funnel analysis and overall user behavior
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Great Sales CRM!
What do you like best about the product?
Extremely intuitive, ease of use, pipeline management, great analytics, fast product updates, always innovating and making product better, easy to customize and configure, easy to implement
What do you dislike about the product?
nothing works well for our small operation
What problems is the product solving and how is that benefiting you?
Managing pipeline and having one central source of truth to manage my company revenue and sales
Full package of tools, which you need in website development.
What do you like best about the product?
Possibity to integrate with other Freshworks tools
What do you dislike about the product?
There is nothing special to dislike currently.
What problems is the product solving and how is that benefiting you?
Great tool for optimizing lead generetion.
Great alternative to the competition.
What do you like best about the product?
I like that it will continually record sessions without the requirement to start recording. It also records every visitor, not just samples. We use it as a tech support tool as much as a marketing insight tool.
What do you dislike about the product?
Nothing at this time. May modify in the future.
What problems is the product solving and how is that benefiting you?
Customers having different experiences on our site depending on OS and browser. We are able to see there session and resolve issues. Additionally we are seeing what parts of our page are being used.
Keep everyone one the same page.
What do you like best about the product?
we use Freshsales to keep track of contacts and leads. The automated lead scoring system and task assignment functions became my favourite by far
What do you dislike about the product?
Not being able to use the VoIP function on my Andriod phone was disappointing. This may have been rectified via an update by now.
What problems is the product solving and how is that benefiting you?
The efficiency gained by simply being able to see a lead score has helped to make sure everyone on the team knows exactly who to call and when.
Recommendations to others considering the product:
Easy to understand and easy to train agents to use effectively
Intuitive, beautiful and simple CRM
What do you like best about the product?
The UI is beautiful, highly customizable to adapt to each business nature and processes. User friendly, several leads capture and tracking thanks to the libraries for web pages and mobile applications,
What do you dislike about the product?
Doesn't has an in built inventory module.
What problems is the product solving and how is that benefiting you?
Managing business opportunities, capturing leads, possible deals and provide a whole service lifecycle.
Recommendations to others considering the product:
Explore other Freshworks solution as well.
I use it at work and it helps me keep updated with calls to my everyday contacts!
What do you like best about the product?
Where I can keep track of all calls I have made with my customer and what the last conversation was about.
What do you dislike about the product?
I don't know how to make it remind me when to call back if and when the customer wants me to call her/him back.
What problems is the product solving and how is that benefiting you?
More exact sales and more products to be sold when the customer asks me about a product and I write it in my note. I can have relay that to my manager and he will bring it in. This way we have the product next time I call on this customer.
Recommendations to others considering the product:
I do recommend this for any company keeping trail of their customer , client contacts.
Freshsales, the all-in-one CRM for prospecting and closing deals
What do you like best about the product?
- It really helps for prospecting and closing deals
- It has a great UI, far way better than much of the CRMs on the market
- It has an awesome points system for leads qualification
- It has an integrated phone number that you can activate so you can log and record your calls directly to the CRM platform
- It's really easy to use and understand
Sales campaign and workflows really make your life easier when following up on prospects/contacts
- It has a great UI, far way better than much of the CRMs on the market
- It has an awesome points system for leads qualification
- It has an integrated phone number that you can activate so you can log and record your calls directly to the CRM platform
- It's really easy to use and understand
Sales campaign and workflows really make your life easier when following up on prospects/contacts
What do you dislike about the product?
It would be great if you could manage the system scores for leads qualifications (like when a lead interacts with your mails it adds points when it might be a cold lead).Also, Support help could respond a little faster when having problems (we were almost a week with a problem and the answers we got from them were every two days when it was something urgent)
What problems is the product solving and how is that benefiting you?
When we first started prospecting, we found out it was very difficult to score leads in most of the CRMs. With Freshsales, all of that pain went away! The lead scoring feature is just awesome. You can customize it to your own preference, and define when a lead is cold/warm/hot, and this is just great
Recommendations to others considering the product:
If you are willing to prospect, this is a must-have, all-in-one CRM with a really affordable plan and features.
Best tool to manage our sales team
What do you like best about the product?
We like the fact that the whole team can collaborate and the robust reporting
What do you dislike about the product?
We like to product and there's not anything we would change
What problems is the product solving and how is that benefiting you?
Visibility on sales figurs
Perfect for us
What do you like best about the product?
Easy to use but with professional features like email sync and task automation. Perfect for a small team who has to manage hundred of customers.
What do you dislike about the product?
Some workflow features could be improved.
What problems is the product solving and how is that benefiting you?
Managing a large customer base on a day-to-day basis is challenging for a small company like ours. Freshsales reduced the effort spent on each lead and contact, helping us to close more deals.
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