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It's easy and fast to use, also it works very smoothly and does not lag
What do you like best about the product?
FS is very handy to use and everything about the lead displays on the screen at once.
What do you dislike about the product?
Sometime they totally change the system, in starting it creates a bit uneasiness to use
What problems is the product solving and how is that benefiting you?
To keep an account of all the task that i need to perform on respective days
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Highly customizable, easy to integrate and use
What do you like best about the product?
Easy to use and integrate with your own application. Great UI and highly customizable.
What do you dislike about the product?
UI is not consistent for all app modules. and not all functionalities have API endpoints for managing/mass update.
What problems is the product solving and how is that benefiting you?
Put all information and interactions with customers in a single place, in addition to relationships between customers.
Reliable, affordable and easy to use tool
What do you like best about the product?
Freshsales is a perfect CRM tool for small to mid-sized organizations for both daily sales-related activities to monthly and quarterly planning. It is easy to operate. All my leads, prospects, clients are categorized and managed properly in well planned stages of sales. managing a team is super easy and Freshsales makes coordination and supervision flawless.
Other than this, various campaigns over phone, whatsapp and email make it a super tool. FS is easy to integrate, atleast to me. I had tried a couple of CRM tools including Leadsquared but FS is unbeatable.
Their support team is super helpful and care for our business.
Other than this, various campaigns over phone, whatsapp and email make it a super tool. FS is easy to integrate, atleast to me. I had tried a couple of CRM tools including Leadsquared but FS is unbeatable.
Their support team is super helpful and care for our business.
What do you dislike about the product?
Working on app is cumbersome prefer web version. Would seriously want FS to integrate AI in their setup for someone like me who uses FS on a daily basis.
What problems is the product solving and how is that benefiting you?
Managing my sales processes and streamlining revenue generation processes.
Great CRM for Corporate use
What do you like best about the product?
Insight of all communication of your leads to customer tracking, The fact that it can set reminders and link with your google account. No limitations on most features, This app is amazing for the sales force.
What do you dislike about the product?
I need an option to put a client on hold and automate a tast to revisit any old clients
What problems is the product solving and how is that benefiting you?
I havent had a problem as yet to assist me with this feature.
Freshsales has been easy to use for day one.
What do you like best about the product?
It is very easy to use and understand. Not a lot of training needed to use the system.
What do you dislike about the product?
Changes without notification. When you log in the will be changes to the layout.
What problems is the product solving and how is that benefiting you?
Helping me keep track of my sales and activity pipeline.
FRESHSALES IS BEST
What do you like best about the product?
Very hand alot of features very economical price
What do you dislike about the product?
when any update is coming sometimes it got stuck for a while
What problems is the product solving and how is that benefiting you?
just try when new updates are coming user dont be intrupt
Freshsales Review
What do you like best about the product?
Very easy to setup Contracts, clients ,lead and service at one place, gather all communication channels with customers under one dashbaord, excellent analytical reports with ability to download the source data , Admin have full control on customization of screen, options and layouts
What do you dislike about the product?
need some more controls in adding custom fields
need to add some on screen help for users to get fimiliar with CRM
pricing module should be more flexible to enable multi level pricing
need to add some on screen help for users to get fimiliar with CRM
pricing module should be more flexible to enable multi level pricing
What problems is the product solving and how is that benefiting you?
Freshsales is helping sales team to record all the leads , follow them to convert into a succes or loose, successful lead will convert into a client with complete details of company business, expected volume of sale monthly / yearly. Management can review the sales performace on a single clickto view all analytics and progress reports and view the weak area where sale is getting low or team is unsuccessful in getting business.
Excellent Customer Service - Great Product
What do you like best about the product?
Freshsales went above and beyond to help onboard our company. They took the time to train my staff and help us get fully setup and ready to go with zero downtime. I am very pleased with Freshsales as it meets all our communication and marketing needs.
What do you dislike about the product?
The only downside is that the system is a bit complex... but this is good because with the proper training and setup you have powerful tools at your use. Just invest the front end time to get setup properly.
What problems is the product solving and how is that benefiting you?
Freshsales helped us put all our email marketing and customer communications in one place.
The CRM I recommend to each and every client!
What do you like best about the product?
I love all of the tools available at the free level, with the ability to upgrade for a reasonable price.
What do you dislike about the product?
Reporting is still difficult to set up and I find myself always in need of support.
What problems is the product solving and how is that benefiting you?
Ensuring all of my clients are being interacted with and no conversations are lost.
It has been interesting.
What do you like best about the product?
It has an effective CRM tool for a sales team.
What do you dislike about the product?
No plan to train the many actual users on the sales team
What problems is the product solving and how is that benefiting you?
Lead management and sales pipeline management.
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