Freshsales
Freshworks Inc.External reviews
1,212 reviews
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First database and positive experiences
What do you like best about the product?
Easy to navigate and enter information once you got training.
What do you dislike about the product?
The report generating takes some time to get used to and remember the steps.
What problems is the product solving and how is that benefiting you?
Putting customer information on system so its easier to pull information
Review
What do you like best about the product?
Integration capabilities are best to connect their customers
What do you dislike about the product?
Not big word of mouth generated yet. Need good marketing strategy
What problems is the product solving and how is that benefiting you?
Overall it's functions are performing well specially integration
The Freshsales product is great. It has the best features you can have in a CRM. Easy to use.
What do you like best about the product?
It is very good to have phone and chat channels within the CRM, and at the same time, marketing automation on the same screen.
What do you dislike about the product?
I haven't had a bad experience so far, but some screens could be improved.
What problems is the product solving and how is that benefiting you?
It solves my customer management problem. It helps me establish my relationship with customers.
FreshSales works for STAC
What do you like best about the product?
The seamless functionality between the integrated apps. The ease of use and customizability. The marketing and sales-driven approach to keeping our learners happy.
What do you dislike about the product?
Restriction on monthly contacts for marketing
What problems is the product solving and how is that benefiting you?
Freshsales is bridging the gap between our learners and us and making it possible to have and track meaningful conversations and engagements with our learners.
Freshsales for
What do you like best about the product?
Freshsales CRM is an exceptional customer relationship management (CRM) software that has proven to be a game-changer for businesses of all sizes. From startups to enterprises, Freshsales CRM provides a comprehensive suite of tools that streamline sales and marketing activities, leading to increased productivity, better customer engagement, and ultimately, higher revenue.
What do you dislike about the product?
Freshsales CRM's pricing can be a bit expensive compared to other CRM solutions in the market.
The software's customization options could be more flexible, and certain features could be more intuitive.
The software's customization options could be more flexible, and certain features could be more intuitive.
What problems is the product solving and how is that benefiting you?
We have smooth integration between our website besides the ability to manage our sales processes, we have full integration for marketing purposes, and the marketing campaigns, and the integration with CRM is a game changer.
I am a fresh sales specialist
What do you like best about the product?
I have done many projects in freshsales suite.
I have many projects about the health sector, especially in Turkey.
The difference from other CRMs is that the marketing, sales and call center is managed in a single window.
I have many projects about the health sector, especially in Turkey.
The difference from other CRMs is that the marketing, sales and call center is managed in a single window.
What do you dislike about the product?
needs to improve on searches.
Because all users see each other's calls.
It is also like this in the chat section.
everyone sees their chat conversations.
Of course there are other topics as well.
Because all users see each other's calls.
It is also like this in the chat section.
everyone sees their chat conversations.
Of course there are other topics as well.
What problems is the product solving and how is that benefiting you?
freshsales especially has call center integration.
it also has whatsapp, instagram, facebook, webform integrations
No 3rd party application is required.Zapiera, for example, is not needed.
it also has whatsapp, instagram, facebook, webform integrations
No 3rd party application is required.Zapiera, for example, is not needed.
A Comprehensive CRM Solution for SaaS Businesses
What do you like best about the product?
With a user-friendly interface, intuitive features, and a range of customization options, Freshsales is definitely the first choice for most users.
What do you dislike about the product?
One potential drawback of Freshsales is its pricing structure, which may be a bit steep for small businesses or startups with limited budgets. While the software offers a wide range of features and customization options, some businesses may find it difficult to justify the cost, especially if they are not yet generating significant revenue.
What problems is the product solving and how is that benefiting you?
One of the main problems that Freshsales solves is the difficulty of managing marketing and sales leads and tracking interactions with potential customers. With the ability to make two different pipelines and an easy board view, it becomes easy to see a comprehensive view. Freshsales provides a comprehensive platform for managing leads, tracking interactions, and monitoring deal progress, making it easier to prioritize sales efforts.
Freshworks is great crm
What do you like best about the product?
a great application call center chat and crm together
What do you dislike about the product?
The custom modules are too bad. The cpq module does not allow html to be loaded for the template.
What problems is the product solving and how is that benefiting you?
We do crm projects for our customers. It gathers all channels on a single platform.
Great CRM for Sales Professionals
What do you like best about the product?
Very helpful in performing and managing day-to-day sales activities. Gives complete insights that help us to optimize and improve sales performance. Easy to use and helps in filtering the leads with numerous options. So we can channelize the leads as per our requirements.
What do you dislike about the product?
Sometimes we got the issue that on the Deals Page, we don't get the numbers. Each and every time we have to enter into the particular lead to get the contact number.
What problems is the product solving and how is that benefiting you?
We are using it to manage the end-to-end sales cycle. Starting from getting the lead till we convert it to a closure, we use to record all the details, interactions, and quotations, in this CRM. It helps to prioritize based on the different stages, which can customize as per our requirements. Overall a great sales management tool.
FreshSales is the most suitable platform for customizable reports for any project.
What do you like best about the product?
In addition, it is very incredibly simple to operate because of its customization function. It has many features, and it is a bit difficult to be an expert because it has many very complicated functionalities, but it is an excellent plan for every type of business company. FreshSales is a handy programmer to plan and control our project because we can easily add all tasks, manage all types of projects, and maintain and manage our human resources.
What do you dislike about the product?
One thing I don’t like about this software is that it does not allow us to share the file with others to establish a collaborative planning effort, and it is also missing quite a bit of feature compared to its competitors. It is good in project management implementation but cannot provide a communication channel between people because its chat windows lag a lot between communication and real-time forums, and it can take a lot of time to update.
What problems is the product solving and how is that benefiting you?
FreshSales is one of the best cloud-based project management software, and it has been beneficial for us in managing and tracking all the progress for this project. It is excellent as all the work team under my charge because it is integrated to the use, and we can be synchronized under the same objectives of the institution.
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