Stable Server Monitoring, Needs Scalability Improvement
What do you like best about the product?
I like that Paessler PRTG helps us to monitor servers on a single dashboard, which is really convenient. I also appreciate the stability it provides for monitoring more servers. The initial setup is user friendly, which makes the whole experience smoother.
What do you dislike about the product?
When we try to install multiple servers it will hang.
What problems is the product solving and how is that benefiting you?
It helps us monitor servers on a single dashboard, providing stability in monitoring more servers.
Easy Setup and Flexible Plans Make It a Standout Choice
What do you like best about the product?
The service is easy to use, and you can handle the installation on your own. There is a free version available for 30 days, which is helpful for trying it out. Additionally, there are various plans designed to fit the needs of your company.
What do you dislike about the product?
There’s really nothing I can find fault with overall. Perhaps it’s just not possible, or maybe the option is hidden, but I do find it inconvenient that each group has to be created separately, which ends up being quite time-consuming.
What problems is the product solving and how is that benefiting you?
This solution provides enterprise-level monitoring, including alerts for system status changes such as up or down events, as well as SNMP monitoring for key metrics like CPU usage, RAM, and temperature readings.
Real-Time Monitoring Made Easy, Some Scalability Issues
What do you like best about the product?
Using PRTG I can monitor live health status of servers in one dashboard. Which will make operation easier when it comes to handle multiple server.
What do you dislike about the product?
I dislike that Paessler PRTG sometimes glitches when handling a large group of servers. The system tends to get stuck for some time upon refreshing with many servers, which is frustrating and creates interruptions in workflow.
What problems is the product solving and how is that benefiting you?
I find Paessler PRTG automates server monitoring, reducing manual checks, while real-time dashboards offer live status views, enhancing operational efficiency.
Intuitive Dashboard and Easy Setup Make Network Monitoring a Breeze
What do you like best about the product?
Intuitive web-based dashboard with customizable views and maps.
Easy setup with auto-discovery of devices.
Can be scaled with remote probes for distributed networks.
Scheduled and on-demand reports with graphs and historical data.
What do you dislike about the product?
Can become expensive as the number of sensors grows.
Requires careful planning to avoid overuse.
Core server runs only on Windows.
Support issue.
What problems is the product solving and how is that benefiting you?
Network monitoring 24/7, even when no engineers on duty.
Monitoring multiple servers on a real-time dashboard has saved time and prevented incidents
What is our primary use case?
My main use case for PRTG Network Monitor is monitoring the real-time server dashboard and dashboards.
When there are multiple servers running at the same time, PRTG Network Monitor helps to monitor them on the same dashboard.
PRTG Network Monitor helped prevent incidents by creating an alert to the DL when servers go down, notifying me before it became a bigger problem.
What is most valuable?
In my experience, the best features PRTG Network Monitor offers include its capability for real-time monitoring, which helps significantly.
Regarding real-time monitoring, both the dashboard and alert system stand out as especially helpful.
The user interface of PRTG Network Monitor is good for all users.
PRTG Network Monitor has positively impacted my organization by saving time for the team to watch the server manually.
What needs improvement?
PRTG Network Monitor can be improved; I think the theme needs enhancement.
The dark theme specifically needs improvement.
They need to address the slowness issue that sometimes occurs with PRTG Network Monitor.
For how long have I used the solution?
I have been working in my current field for five plus years.
What do I think about the stability of the solution?
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
What do I think about the scalability of the solution?
PRTG Network Monitor's scalability is good; it can handle growth easily if I add more servers or devices.
How are customer service and support?
The customer support for PRTG Network Monitor is something I have yet to connect with, but based on experience, it is good.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I am not sure if I previously used a different solution before PRTG Network Monitor.
How was the initial setup?
I am not sure which cloud provider we use for our private cloud setup; it is taken care of by the admin team.
What about the implementation team?
My company has a business relationship with this vendor as a customer only.
What was our ROI?
I have seen a return on investment from using PRTG Network Monitor, as using automation helps to save money.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, setup cost, and licensing for PRTG Network Monitor, that is something I am not sure about.
Which other solutions did I evaluate?
Before choosing PRTG Network Monitor, company management decides those things regarding evaluating other options.
What other advice do I have?
I can recommend PRTG Network Monitor to others looking into using it. On a scale of one to ten, I rate PRTG Network Monitor a nine out of ten.
Has helped detect server failures in real time and improved incident response through clear dashboards
What is our primary use case?
I was using PRTG Network Monitor to monitor real-time servers.
What is most valuable?
When I use PRTG Network Monitor, it shows which servers go down or crash, displaying real-time reports and related information. We have configured PRTG Network Monitor to trigger an alert if any sensor or server goes down for more than five minutes. PRTG Network Monitor shows cause and effect clearly. For example, when our internet link failed, it displayed which dependent services were impacted. The feature in PRTG Network Monitor improved communication within my team since everyone can see the same dashboard. It saves me from constant manual checks as everything I care about is automatically tracked. PRTG Network Monitor has positively impacted my organization because it shows cause and effect clearly. We can see the real-time dashboard and take immediate action based on that. PRTG Network Monitor helped us detect the failing RAID controller before it completely collapsed, allowing us to avoid potential data loss.
What needs improvement?
There are some vendor-specific sensors in PRTG Network Monitor, particularly for older hardware, that don't always provide consistent results. That could be improved. The dark mode theme in PRTG Network Monitor could be more polished, especially since it is frequently used in the NOC. When editing multiple sensors simultaneously, the UI feels slower. This aspect could be improved.
For how long have I used the solution?
I used PRTG Network Monitor in my previous organization for around two years.
What do I think about the stability of the solution?
PRTG Network Monitor is exceptionally stable.
What do I think about the scalability of the solution?
PRTG Network Monitor is flexible regarding notifications, making it good for scalability.
What other advice do I have?
PRTG Network Monitor is an excellent choice, and its functionality is very defined according to requirements. On a scale of 1-10, I rate PRTG Network Monitor a 9.
Monitoring has improved efficiency and provided timely alerts for performance comparisons
What is our primary use case?
My main use case for PRTG Network Monitor is for history data comparison so that I can use it to show server performance and how the performance is trending.
One specific example of how I use PRTG Network Monitor for this purpose is by copying the entire device groups with their sensors' names, which has saved me a lot of time.
I can log changes right inside of PRTG Network Monitor.
What is most valuable?
PRTG Network Monitor offers valuable features that save a lot of time as the reports are automatically available.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
PRTG Network Monitor has positively impacted my organization as the hourly basis has been reduced, making a significant impact.
The impact is evident as it has saved a lot of time for my team, and monitoring has been top-notch.
What needs improvement?
PRTG Network Monitor can be improved as there is a lot of manual cleanup needed, which could be reduced.
Some auto-discovered sensors may take time to configure, which needs improvement.
For how long have I used the solution?
I have been using PRTG Network Monitor for more than two years.
What do I think about the stability of the solution?
In my experience, PRTG Network Monitor is stable.
What do I think about the scalability of the solution?
PRTG Network Monitor's scalability can handle growth and increased demands easily.
How are customer service and support?
I haven't personally interacted with customer support, but I have heard it has been good.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution before PRTG Network Monitor as I started with PRTG Network Monitor only.
How was the initial setup?
I did not face any challenges with the setup process or licensing.
What was our ROI?
I have seen a return on investment with PRTG Network Monitor as it has saved a lot of time, and its monitoring has reduced manpower requirements, which has been helpful.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for PRTG Network Monitor is that it is reasonable.
Which other solutions did I evaluate?
I did not evaluate other options before choosing PRTG Network Monitor because my organization was already using this solution.
What other advice do I have?
My advice to others looking into using PRTG Network Monitor is to use it in an efficient way, as efficient usage can save a significant amount of time. On a scale of one to ten, I rate PRTG Network Monitor an eight out of ten.
PRTG: Reliable monitoring with practical insights
What do you like best about the product?
The NetFlow monitoring gave me a surprise - I discovered a backup job was eating 80% of our bandwidth every night. Without PRTG, I'd never have found it.
The custom notifications with sound files are fun - I made our monitoring PC play a siren noise when storage crosses 90%.
Adding custom PowerShell scripts into sensors has been a game changer for my environment.
What do you dislike about the product?
The reporting templates are very rigid; I had to export to Excel to make them manager-friendly.
Dashboard widgets sometimes take a while to load on mobile.
Setting up SSL for secure web access was more complicated than I expected.
What problems is the product solving and how is that benefiting you?
Helped me proactively replace a failing disk before it crashed, saving days of downtime.
Improved transparency with my boss now they can log in anytime and see live dashboards without calling me.
Reduced complaints from users, because issues are resolved before they even notice.
Awsome automation tool for cloud and network monitoring
What do you like best about the product?
It is best in carrying out its own steup faster by automatically finds network and routers
It is very good in controlling numberous number os sensors and hadle it easily
It is very flexible and support 3rd party protocos and interfaces
What do you dislike about the product?
It definately requires training and skill personnel for using this software
It requires huge about of storeage space
The performance of tool might get compromised due to controlling/handling large number of sensors
What problems is the product solving and how is that benefiting you?
As being an IT admin, it is very much necessary to maintain server and monitor it. PRTG made the life easier in maintaining and monitoring our company server with ease
Its notification feature is best, as it is very much required to get the notification any time to immediately take the actions and reduce the risk
It is best in generating its own dashboards which helps to understand and represent professionally
Paessler PRTG : A very simplifying and great tool for monitoring and control
What do you like best about the product?
It is very best in controlling and monitoring IT assets, infrastructure, database and more
It is very good in preparing the dashboards which helps understanding the status and very satisfying to represent
It is very ease to use which deceases the setup time
What do you dislike about the product?
I personally believe the cost of license is bit in higher side
It is very changeling for new user to use this tool as it required minimum knowledge and training
It required huge amount of storage space
What problems is the product solving and how is that benefiting you?
It helped a lot in monitoring aspect like network and cloud monitoring which directly reduced a lot of time and resource
The best part of its feature is notification alert which provides helps to solve the issues
The setup is quick and started using the tool in just few days
It also provides the customization required as per client
