I started as an administrator and was also part of installing the system at another company, so I have experience as both a customer and a consultant. I am a partial integrator of PRTG Network Monitor. I use an alerting system.
PRTG Network Monitor Freeware
Paessler GmbHExternal reviews
194 reviews
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External reviews are not included in the AWS star rating for the product.
Best network monitoring tool
What do you like best about the product?
It is very helpful in monitoring our data in cloud and manages network traffics
It greatly helps in improving performance of network
it provide notification via messages or email as convenient which helps to understand issues and act accordingly anytime
It greatly helps in improving performance of network
it provide notification via messages or email as convenient which helps to understand issues and act accordingly anytime
What do you dislike about the product?
I believe the application is very costly for any startup companies
It really requires skilled technicians, which increases in training cost
It takes large amount of storage space for running its functionality
It really requires skilled technicians, which increases in training cost
It takes large amount of storage space for running its functionality
What problems is the product solving and how is that benefiting you?
It definitely helped in solving network and database monitoring issues and drastically improved network performance and speed
They provide support in serval platforms
it creates its own dashboards and represents it which helps us to understand the progress and also present it to management level
They provide support in serval platforms
it creates its own dashboards and represents it which helps us to understand the progress and also present it to management level
Complete Enterprise IT Monitoring Solution
What do you like best about the product?
Proactive Alerts which helps IT team to take appropriate action to reduce the outages impact and take proactive actions.
What do you dislike about the product?
As such there are nothing however cost which lead customers to explore all other options.
What problems is the product solving and how is that benefiting you?
AS It team member / consultant its proactive alerts are helping maximum uptime proactive action improve IT operation efficiency.
Monitoring technology enables swift setup and rapid network issue detection
What is our primary use case?
What is most valuable?
The most advantageous aspect of PRTG Network Monitor is that you can start quite fast because there are many sensors you can use, and it's ready to use. You can rapidly monitor all the network of the company because it has a discovery function that enables you to find numerous devices in your network and start working with it immediately by pushing one button.
I am satisfied with the alerting system because it has multiple options available. You can use email alerts or push notifications on your cell phone, as well as SMS short text messages on your cell phone, and they also have a desktop program where you can see alerts immediately.
PRTG Network Monitor is quite easy to install. You simply need to install the program on a Windows environment.
What needs improvement?
PRTG Network Monitor definitely has room for improvement. They need to change their strategies because it has become relatively expensive compared to what it used to be. They previously had a perpetual model, which meant that you bought a license and if you missed the end of the time, it still worked; you just lost the possibility of some upgrades. Now it's a subscription model where you need to subscribe for at least three years, and it has become quite expensive, with a rise of more than 100%.
For how long have I used the solution?
I have been working with PRTG Network Monitor technology for almost two years.
What was my experience with deployment of the solution?
I am using the Auto-Discovery function of PRTG Network Monitor sometimes. It is quite effective, but it's just a good start. If you are trying to monitor some new environment or a new network, you can add a new network in your company and use the discovery function to find all the devices in the network and start resolving them afterward.
What do I think about the stability of the solution?
It's stable if set up correctly because in the beginning there could be many alerts that are not very important, but if you set it up properly, it's really stable.
What do I think about the scalability of the solution?
PRTG Network Monitor is really scalable because you have one core server that typically requires one license, and you can install multiple probes. There are no limitations regarding the number of probes; you can install them in each network, even if they are not connected, and it works.
How are customer service and support?
They have good web pages with extensive information about the product and potential issues. I actually haven't had to contact them for support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have only experience with PRTG Network Monitor and have not used any competitors.
How was the initial setup?
PRTG Network Monitor is quite easy to install. You simply need to install the program on a Windows environment.
What was our ROI?
As a technician, I don't have specific ROI information. However, it is really helpful and definitely saves us money because we can find issues in our network before they become big problems.
What other advice do I have?
With PRTG Network Monitor, you can monitor devices such as servers, switches, routers, and other active units on the network. It's focused on monitoring computer networks and many other aspects.
My experience with PRTG Network Monitor is mainly in the network environment, including virtualization with VMware.
I am using mainly SNMP technology which offers some customizations, though it's quite limited. I have tried some script-based sensors, which have been quite helpful.
On a scale of 1-10, I rate PRTG Network Monitor an 8.
Keep and monitor your network easily with PRTG
What do you like best about the product?
PRTG provide an entire view for our network, adding our network appliances to PRTG and be able to sense and monitor every interface make managing the network easy and allow the network admin to be proactive.
Adding your network appliances to PRTG is very simple and easy which make the integration smooth and prevent time waste.
The customer support is very responsive and act fast urgent support.
PRTG is for daily use for any network admin .
Adding your network appliances to PRTG is very simple and easy which make the integration smooth and prevent time waste.
The customer support is very responsive and act fast urgent support.
PRTG is for daily use for any network admin .
What do you dislike about the product?
The PRTG sensors and alert for all the sensors can be overwhelming for the network admin and it can make you miss an alert.
What problems is the product solving and how is that benefiting you?
Sensing the failure of hardware before it happens and being proactive can prevent the network from going down. Also, the sensor for interfaces can sense the loss of packets and frames which can help diagnose any network issues.
This solved the problems of trying to monitor every interfaces manually and it saves time and efforts.
This solved the problems of trying to monitor every interfaces manually and it saves time and efforts.
PRTG for OT an IT Operations
What do you like best about the product?
The ease with which you in deploy the customization you can have makes it a perfect fit for monitoring any issue.
What do you dislike about the product?
You need to make sure not to overload Probes and spread if over remote probes for better data flow.
What problems is the product solving and how is that benefiting you?
The fact that the wide variety of sensors that come preconfigured helps tons with standing up a new instance. The discovery option by vendor allows for seeing what data is available to extract. From an uptime monitoring tool, to reminders for SSL updates and at a glance at cloud cost make PRTG a Swiss army knife of information. The custom dashboards allow devops, management, and support to get information formatted to their use case all in the same tool. I have been using PRTG for years and have not looked back.
We've been using it for years and we wouldn't change it for anything.
What do you like best about the product?
It allows me great visibility in the event of failures, and the alarms it emits are essential.
What do you dislike about the product?
Sometimes it is a bit confusing to set up.
What problems is the product solving and how is that benefiting you?
Server and database performance issues, power outages, internet link failures, etc.
prtgyo
What do you like best about the product?
the software is easy to use, efficient, and stable, indispensable on a daily basis
What do you dislike about the product?
there is no Linux version of the server or the probes, the change in pricing is prohibitive
What problems is the product solving and how is that benefiting you?
control the use of bandwidth and the status of Internet access to redirect traffic if necessary, anticipate hardware failures, control the use of resources, detect abnormal uses of resources
A complete monitoring tools for dummies
What do you like best about the product?
A simple way to monitor network performance and alerting. Easy to integrate with elements that you want to monitor for daily monitoring use. Easy to implement in small or large networks. Sometimes the customer support may take some time to response, but it will be entertained within 24 hours.
What do you dislike about the product?
New pricing structure can be a headache.
What problems is the product solving and how is that benefiting you?
When other monitoring EMS having difficulties to integrate, PRTG provided a simplify ways to add, modify existing nodes that you want to monitor and it speeds up your project implementation to end users.
Very program
What do you like best about the product?
Precision, Monitoring, very reliable, the best.
What do you dislike about the product?
high acquisition cost,few professional training courses
What problems is the product solving and how is that benefiting you?
failure alerts
Excellent application
What do you like best about the product?
I like its simplicity of use. The software is well designed.
What do you dislike about the product?
I use the ticketing system less.
What problems is the product solving and how is that benefiting you?
Anticipation of failures, hard drive saturation,...
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