Currently, I only use PRTG Network Monitor for triggering the SQL Server. I query the SQL Server for some data and then generate the output. So, that's the process that I am using now with PRTG Network Monitor.
PRTG Network Monitor Freeware
Paessler GmbHExternal reviews
194 reviews
from
and
External reviews are not included in the AWS star rating for the product.
We have benefited from the simplicity and on-premises deployment capabilities of our monitoring solution
What is our primary use case?
What is most valuable?
The simplicity is what I appreciate about PRTG Network Monitor. Additionally, it is advantageous because it can be deployed on-premises. This is a crucial factor for me as I operate in an air-gapped environment with no internet allowed. PRTG Network Monitor is the only solution I use here. I also use the alert features, especially the user-friendly mobile app feature.
What needs improvement?
The user interface could be more modern as it is quite dated. PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
For how long have I used the solution?
I have been using PRTG Network Monitor since 2016 or 2017. It has been quite a long time.
What do I think about the stability of the solution?
I rate the stability as nine out of ten.
What do I think about the scalability of the solution?
I haven't gone beyond monitoring thousands of devices, so I don't have experience with large scalability, but for less than one hundred devices, it is stable.
Which solution did I use previously and why did I switch?
I have switched from PRTG Network Monitor to DataDog. I am also using AWS managed services for hosting.
How was the initial setup?
The setup process is simple.
What's my experience with pricing, setup cost, and licensing?
The pricing is in the middle. It's not too high, nor too low, but it's reasonable.
What other advice do I have?
Overall, I rate PRTG Network Monitor as eight out of ten. AI features were mentioned, but I haven't updated PRTG Network Monitor for quite some time, so I am unsure about these new features.
Premium monitoring software with lots of customizability and an afordable prize
What do you like best about the product?
Highly customizable monitoring platform with plenty of pre-set sensors and good report and ticketing system. Its API allows ease of integration on any platform needed, and its alert system allows us to heavily automate network procedures.
What do you dislike about the product?
Maps and dashboards need to be done manually and might be a bit lacking. System stability somewhat lacking on high demand installations (but this might be due to being Windows based instead of Linux based).
What problems is the product solving and how is that benefiting you?
PRTG gives us visibility on underlying issues our IT and Network might have.
Great tool at a great value.
What do you like best about the product?
Ease of use. Ease of Implementation. Great for alerts and notifications. Great flexibility to monitor Network, Servers, Applications and any device that supports SNMP.
What do you dislike about the product?
Customer Support - Only communicating via Email.
You can't stack different sensors on one graph.
You can't see the Spikes on bandwidth utilization over time.
You can't stack different sensors on one graph.
You can't see the Spikes on bandwidth utilization over time.
What problems is the product solving and how is that benefiting you?
Its our main monitoring tool. We can have an overview of the status of the network, applications and services in one screen. We get alerts and notifications when something is out of order.
I have worked with PRTG more than 18 years and always suggested to people.
What do you like best about the product?
It’s very user friendly to compare with Zabbix or Solarwinds.
What do you dislike about the product?
The only thing that is painful is limited to sensor. I couldn’t find website monitoring (being up or down),
What problems is the product solving and how is that benefiting you?
Overload traffic
Using since past 5+ years for customer
What do you like best about the product?
UI is good.
easy for upgradation.
easy to add sensors and MIB files.
easy for upgradation.
easy to add sensors and MIB files.
What do you dislike about the product?
from past few months it is disconnecting frequently. no on call support and TAC team is unable to resolve this.
What problems is the product solving and how is that benefiting you?
OT monitoring, It will helpfull
Customizes ports and receives stable alerts with real-time monitoring
What is our primary use case?
I am using PRTG Network Monitor just for SNMP monitoring of my network devices.
What is most valuable?
I can customize the port as per my need and the real-time monitoring feature that is already provided to me. The alerting system is very stable, and it's helpful whenever any sensor is down. PRTG notifies me through email. PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
What needs improvement?
PRTG Network Monitor should provide syslog monitoring since it is not available at this time. There are very limited features as compared to other solutions.
For how long have I used the solution?
I have been working with PRTG Network Monitor for four to five years.
What do I think about the stability of the solution?
I didn't see any downtime with PRTG Network Monitor.
What do I think about the scalability of the solution?
I rate scalability as nine out of ten. PRTG Network Monitor has the ability to scale and add new devices.
How are customer service and support?
Technical support is available on the web. Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was using Firepower from Cisco, but I changed to Fortinet due to the high cost of Firepower. Fortinet provides me with cheaper options compared to Cisco.
How was the initial setup?
The initial setup is simple. I am using it on my Hyper-V machine, so it's very simple to deploy PRTG Network Monitor.
What's my experience with pricing, setup cost, and licensing?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
Which other solutions did I evaluate?
I am using SolarWind's Kiwi for monitoring rollouts.
What other advice do I have?
I rate PRTG Network Monitor overall as eight out of ten. I highly recommend it.
Efficiently monitor networks across regions with seamless setup and robust feature set
What is our primary use case?
I have a consulting role and my customer is trying to choose between PRTG Network Monitor and other solutions. I already have PRTG as an option, so they can have a third option.
What is most valuable?
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends.
Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.
What needs improvement?
PRTG Network Monitor needs to enhance network performance monitoring. Moving towards observability, similar to what Datadog offers, could be beneficial. Specifically, they need to improve application performance monitoring, error tracing mechanisms, and log management. Log management is not detailed enough unless exported to Syslog or other tools.
For how long have I used the solution?
I have been familiar with this product for five to eight years.
What do I think about the scalability of the solution?
PRTG Network Monitor scales easily. If scaling up is needed, you just move to the next band, adding about 50% of additional cost.
On a scale of one to ten, scalability is rated as 9.5.
How are customer service and support?
The technical support is good. The setup process is well-documented, making it easy to deploy. However, unlike SolarWinds, which requires specialized training due to its complexity, PRTG's process is more straightforward.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and easy to configure. All the necessary instructions for setup are provided.
What's my experience with pricing, setup cost, and licensing?
PRTG comes in different bands: there are options with 500, 1500, 2500, and so on. Pricing is by the number of devices, not by sensor.
What other advice do I have?
I would recommend PRTG Network Monitor, especially if the customer is cost-conscious. However, if the network to be monitored is extensive, either PRTG or SolarWinds could be recommended.
Overall, I rate PRTG as nine or 9.5 out of ten.
Servers and Network Performance Monitoring Tool
What do you like best about the product?
Easy to configure sensors, add multiple platforms for monitoring.
Handy tool for network and system admins
Handy tool for network and system admins
What do you dislike about the product?
Licensing is based on sensors not appliance, some time one server or network appliance take many sensor licences which is not good.
What problems is the product solving and how is that benefiting you?
As mentioned, I am proactively getting the updates of any failure or down time using this application.
It also helps comparing the behavioural based changes in the systems and networks.
It also helps comparing the behavioural based changes in the systems and networks.
It is Pleasure to use Monitoring System
What do you like best about the product?
There are many network monitoring tools like Prtg, but PRTG is more convenient and easy to use interface among them.There are many good features
I've used PRTG for severral Months now and I am very satisfied with it.
I've used PRTG for severral Months now and I am very satisfied with it.
What do you dislike about the product?
>It is Very easy to use in first.
>It is suitable for the desired device.
>It is suitable for the desired device.
What problems is the product solving and how is that benefiting you?
>Easy to Install.
>Cost is lower than the rest.
>Easy to operate as I can configure it in 5 Minutes.
>Cost is lower than the rest.
>Easy to operate as I can configure it in 5 Minutes.
Effortless infrastructure monitoring with flexible alerts and rapid setup
What is our primary use case?
I am a partner company and use PRTG Network Monitor as a monitoring tool for our customers. We use it to monitor entire IT infrastructures, like AWS devices, and other IP kind devices.
How has it helped my organization?
PRTG Network Monitor helps us monitor the IT infrastructure for our customers without requiring significant downtime. The solution completes upgradation or migration within one to two hours, minimizing disruption.
What is most valuable?
What needs improvement?
PRTG Network Monitor could improve interaction with customers by offering direct support involvement instead of just mail responses. The solution could also enhance database observability and provide clearer pricing explanations when converting customers from perpetual to subscription models.
For how long have I used the solution?
I have been using PRTG Network Monitor for three years.
What do I think about the stability of the solution?
The stability of PRTG Network Monitor is high. I would rate it eight to nine on a scale of one to ten.
What do I think about the scalability of the solution?
The scalability for network monitoring is rated eight to nine ut of ten. However, for asset management and configuration comparing with other NMS technologies, it is less scalable.
How are customer service and support?
PRTG provides support via mail only, which can be inconvenient due to time differences. There is no direct interaction or remote calls.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of PRTG Network Monitor is very easy to use. There are no significant difficulties encountered.
What's my experience with pricing, setup cost, and licensing?
PRTG Network Monitor used to be reasonably priced, but after changing to subscription models, the costs have increased. The solution remains user-friendly, which usually convinces customers despite the higher pricing.
What other advice do I have?
I would recommend PRTG Network Monitor specifically for monitoring purposes.
It is a suitable solution to monitor various IT devices and their internal performance. However, for comprehensive asset management or network traffic analysis, other modules or tools may be necessary.
I'd rate the solution eight out of ten.
showing 31 - 40