The solution's use cases depend on the number of interfaces you want to monitor. You have to calculate the values by referring to the licensing prices publicly published on their portal.
PRTG Network Monitor Freeware
Paessler GmbHExternal reviews
194 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to use and has excellent redundant features
What is our primary use case?
What is most valuable?
The solution has excellent redundant features. It also allows you to install two systems in one license, which is really good.
What needs improvement?
When you email the support team, they take three to seven days to respond and resolve simple issues.
What do I think about the stability of the solution?
The solution’s stability is fantastic.
What do I think about the scalability of the solution?
PRTG Network Monitor is a very scalable solution. If you have good hardware and a good server, you can scale it up as much as you want.
How was the initial setup?
The solution’s initial setup is very straightforward and user-friendly.
What other advice do I have?
The software features, quality, manageability, and SLA system are fantastic. Based on my SLA, I can easily monitor and identify the service provider's bandwidth in real time. PRTG Network Monitor is a user-friendly solution.
The solution's integration is simple. You need to trigger the SNMP. It has two features. One is automatic detection, and the other is where you manually select and trigger your particular interface, and it should work. PRTG Network Monitor has some OID features in addition to network monitoring. If you know how to develop OID, the tool can work with other monitoring solutions.
PRTG Network Monitor is easy to manage, easy to use, and easy to operate.
Overall, I rate the solution a nine out of ten.
IT monitoring software
What do you like best about the product?
It is one of the best programs for monitoring networks. It is characterized by many features, such as reports, a dashboard, simple sensors, program integration, and a reasonable price.
What do you dislike about the product?
can only be installed on Windows servers
What problems is the product solving and how is that benefiting you?
It tracks problems and warns me when there is a problem and before it happens
Offers a comprehensive set of features and flexible pricing
What is our primary use case?
My clients primarily use PRTG for monitoring network devices, bandwidth, server status, and security devices like Sophos firewalls, and CCTV systems. It helps ensure efficiency, security, and reliability across their IT infrastructure.
What is most valuable?
The real-time monitoring feature in PRTG is invaluable to me. It provides immediate insights into network performance, which is crucial for proactive maintenance. Another standout feature is its recommendation system, especially in the enterprise version, which helps optimize operations by automatically managing failovers. Additionally, the flexibility to customize data storage and the option to remove old data after a certain period is also essential for efficient resource management.
What needs improvement?
Improvements in data storage flexibility, such as allowing customers to specify data retention periods, would enhance PRTG. Additionally, implementing OID panels for wider device support, especially for devices like UPS network equipment lacking standard OID support, would be beneficial.
For how long have I used the solution?
I have been working with PRTG Network Monitor since 2008.
What do I think about the stability of the solution?
I would rate the stability of PRTG at a nine out of ten.
What do I think about the scalability of the solution?
PRTG is quite scalable. It is not just about software; scalability extends to hardware with customizable solutions. PRTG is suitable for companies of all sizes, from small to enterprise-level, with support for up to 1,000 devices.
How are customer service and support?
While the tech support offers good remote login assistance, there is room for improvement in response time for critical problems. Overall, I would rate their support nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
Pricing for PRTG depends on the number of licenses needed, ranging from as few as two hundred to potentially as many as forty thousand. The pricing model is flexible, making it suitable for a wide range of businesses and budgets.
Which other solutions did I evaluate?
PRTG and SolarWinds both offer comprehensive solutions, but PRTG's simpler pricing model based on device count makes it more appealing. With PRTG, everything is included in one package, whereas SolarWinds often requires additional monthly payments for various features. This straightforward pricing structure makes PRTG a preferred choice for many.
What other advice do I have?
PRTG helps clients identify and resolve network issues by providing comprehensive monitoring without requiring configuration changes. It collects data from various devices and systems, including Cisco and Juniper, and offers flexibility in monitoring settings to suit different needs, such as traffic analysis or vendor-specific monitoring.
I would recommend PRTG, especially for users with limited budgets who want an effective monitoring solution. Overall, I would rate it as a nine out of ten.
Great tool for monitoring network devices
What do you like best about the product?
- Easy and quick implementation, and easy maintenance of the product.
- Initial automatic discovery of devices.
- Simple and intuitive interface for its management.
- Sensors for almost everything you can imagine monitoring.
- Initial automatic discovery of devices.
- Simple and intuitive interface for its management.
- Sensors for almost everything you can imagine monitoring.
What do you dislike about the product?
- The creation of the Dashboard is quite cumbersome as it is pure HTML, monitoring objects cannot be copied or pasted, I think this point can be improved.
- Monitoring SAP in an advanced way has an additional cost with another developer, which can be very expensive.
- Monitoring SAP in an advanced way has an additional cost with another developer, which can be very expensive.
What problems is the product solving and how is that benefiting you?
- Monitoring infrastructure is vital for business continuity, as good monitoring anticipates problems such as: high temperatures in equipment, hard drives that are on the verge of failure, among others. The monitoring service is responsible for alerting before they become a problem.
Comprehensive and effective network monitoring with user-friendly interface, diverse range of sensors, and excellent scalability
What is our primary use case?
I use it to monitor the defense system, various switches, and the connections between different sales offices. Additionally, I use it to monitor my various virtual environments.
What is most valuable?
The most valuable aspect is the diverse range of features it offers. The dashboard is outstanding, providing a comprehensive overview.
What needs improvement?
For how long have I used the solution?
I have been working with it for two years.
What do I think about the stability of the solution?
It provides excellent stability.
What do I think about the scalability of the solution?
Scalability is incredibly straightforward and effortless. One thousand and fifty users have been onboarded.
How are customer service and support?
When it comes to the various questions I've posed to the technical support, the response time is impressive. I typically receive answers within one hour. I would rate nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used Nagios before, but it was outdated. PRTG, on the other hand, is incredibly easy to manage, develop, promote, and maintain. Nagios, being very old, is challenging to maintain.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
The deployment process involves taking capacity, installing it on a server, applying the licenses, and then initiating a discovery of various categories. After that, monitoring the different aspects of the network. It's a relatively simple process, especially for monitoring defense and payroll records on uncomplicated networks. It was completed in two days. Maintaining the current setup is not challenging at all.
What was our ROI?
I see a significant return on investment due to the simplification of monitoring with PRTG. Problems are identified and resolved quickly. Before PRTG, it was challenging to detect and address issues promptly.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable for the features provided.
Which other solutions did I evaluate?
What other advice do I have?
Overall, I would rate it eight out of ten.
A stable tool that helps users monitor the networks and servers in their environments
What is our primary use case?
I use PRTG Network Monitor to monitor server and network environments in my company.
What is most valuable?
Most of the products either provide features for network monitoring or efficient server monitoring. There are different products for server monitoring when it comes to ManageEngine or SolarWinds, and there are different products for server monitoring. There are different metrics to consider when monitoring servers and networks. RTG Network Monitor gives me a complete picture of both the modules, which are server monitoring and network monitoring.
What needs improvement?
Technical support is an area with concerns in PRTG Network Monitor, where improvements are required. The product is very good, but its local presence in the Saudi Arabian market is unavailable.
I would like PRTG Network Monitor to introduce some security features for monitoring the security devices. The server and network monitoring functionalities in PRTG Network Monitor are very efficient. The security features of the product should provide the same level of efficiency as it provides for server and network monitoring so that its users or customers get all its features in a bundle.
For how long have I used the solution?
I have been using PRTG Network Monitor for six years. I am just a consumer of the product.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
Around ten people in my company use PRTG Network Monitor.
How was the initial setup?
The product's initial setup is simple.
The solution is deployed on an on-premises model.
What about the implementation team?
I took care of the implementation part of PRTG Network Monitor by myself.
What's my experience with pricing, setup cost, and licensing?
I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price.
Which other solutions did I evaluate?
I compared PRTG Network Monitor with SolarWinds and ManageEngine. I chose PRTG Network Monitor over other products in the market since it provides complete monitoring of my servers and network devices. SolarWinds and ManageEngine have different products for server monitoring and different products for network monitoring.
What other advice do I have?
I rate the overall tool a nine out of ten.
A network solution for monitoring the bandwidth and reachability of a big network
What is our primary use case?
We use the solution for monitoring the bandwidth and reachability of a big network. We rely on reachability to generate an alarm as banks have different branches and routers. We use the PRTG to assess whether there is any fault in any branches or ATM buses. We have been using a site with 5000 sensors in 60-78 sites.
What is most valuable?
The solution is good, very friendly, and simple to use. I have been taking training. As far as it's not complicated, you can use it.
What needs improvement?
The automation part can be more flexible. It will be much easier for an administrator to work on. It can discover all the devices in a network and design its network.
For how long have I used the solution?
I have been using PRTG Network Monitor as a customer for eight years.
What do I think about the stability of the solution?
We have observed many things when we were analyzing the bandwidth.
I rate the solution’s stability a nine out of ten.
Which solution did I use previously and why did I switch?
I've used FortiMonitor, Huawei, and SolarWinds before. SolarWinds is complicated. An administrator needs more skills to work with SolarWinds. If you're going for a data center or vendor monitoring, it's good to have PRTG set up because it's very reliable.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive compared to FortiMonitor. PRTG is costly for small scale, but for large scale, FortiMonitor is more expensive.
What other advice do I have?
The solution is very user-friendly. You get whatever you need, but it has room for improvement too.
Overall, I rate the solution an eight out of ten.
See all your networking and their state in one single view
What do you like best about the product?
We run about 5 to 6 PRTG servers in our organisation, which significantly helps watch all our networking and their state in a single 'Devices' page on each server.
What do you dislike about the product?
The only thing I disliked, which I recently discovered, was the sound notification of alerts with an annoying sound and no customisation of choosing different sound notifications.
What problems is the product solving and how is that benefiting you?
It reduces the tedious job of an administrator to log into each server or network device to check their health. It helps notify administrators whenever there is a problem with a particular sensor attached to a 'Device' or even the probe/node.
PRTG Network Monitor review
What do you like best about the product?
Best network monitoring tool in terms of availability perspective. It's netflow sensor also gives a lot of information.
What do you dislike about the product?
It works flawlessly with cisco products. Needs a lot of configurations for adding firewall and non-cisco devices.
What problems is the product solving and how is that benefiting you?
24x7 monitoring and alerting of critical devices. The moment a link or device is down it sends an alert.
Also the netflow sensor provides great information like top source and destination which helps me to take action accordingly
Also the netflow sensor provides great information like top source and destination which helps me to take action accordingly
The great NOC Monitoring & Operation tool is PRTG
What do you like best about the product?
The best part of the PRTG is the Great sensors. PRTG has a large number of sensor variations that can be used for multiple products that can be monitored. Also, In PRTG You can have option to develop own sensors which you can customize for monitoring
What do you dislike about the product?
We have not faced any challenges with PRTG
What problems is the product solving and how is that benefiting you?
Customized Sensor helped us to make our monitoring easy and created a great opportunity to keep our production up and running.
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