What do you like best about the product?

PRTG has significantly streamlined our network monitoring processes. With its intuitive dashboard, I can easily track the performance of all our network devices in real-time. This has reduced the time I spend on manual checks and allows me to focus on more strategic tasks.

What do you dislike about the product?

Complexity for Beginners: For those new to network monitoring, the extensive features and options can be overwhelming. It might take some time to fully understand and utilize all the capabilities of PRTG.

What problems is the product solving and how is that benefiting you?

Comprehensive Network Monitoring: PRTG offers a unified platform to monitor all network devices, applications, and traffic. This comprehensive visibility helps in quickly identifying and resolving issues, ensuring network reliability and performance.

What do you like best about the product?

One of the things I like best about Paessler PRTG is its user-friendly and intuitive interface. The dashboard provides clear, real-time visualizations and allows me to quickly identify issues across the entire network. Setting up sensors is straightforward, and the wide variety of sensor options makes it easy to monitor nearly any device or service. I also appreciate the highly customizable alerting system, which ensures I’m immediately notified of any potential problems. Additionally, PRTG’s scalability means it works equally well for small environments and large, distributed networks. The consistent updates and strong community support further enhance the overall experience.

What do you dislike about the product?

While Paessler PRTG is a powerful and versatile monitoring tool, the licensing model based on the number of sensors can become expensive as the network grows, making it less cost-effective for larger environments. Occasionally, the web interface can feel sluggish when managing a large number of sensors, and customizing dashboards beyond the basics requires more effort than expected. Despite these drawbacks, PRTG remains a strong choice for many monitoring needs.

What problems is the product solving and how is that benefiting you?

Paessler PRTG helps me quickly detect network issues, prevent downtime, and monitor system performance in real time, which saves time and keeps my IT environment running smoothly

What do you like best about the product?

Best for all kind of automation jobs as made work a lot more easier.

What do you dislike about the product?

There nothing negative to point out about this SW .

What problems is the product solving and how is that benefiting you?

Made work a lot more easier when compared to others.

What do you like best about the product?

PRTG is very easy to use, with a straightforward interface for almost everything.

What do you dislike about the product?

PRTG offers a Linux probe option, but it requires additional components (like the NATS server) to connect to the core server, and its sensor options are limited.

What problems is the product solving and how is that benefiting you?

PRTG's customization is impressive, letting us group servers by location or subcompany. This makes monitoring easy to understand, even for those unfamiliar with the system

What do you like best about the product?

Out-of-the-box monitoring capabilities combined with an intuitive interface, powerful customizable alerts, and automatic network discovery, all backed by scalable licensing and excellent documentation that makes it accessible for both small and large environments.

What do you dislike about the product?

Maintenance support is no longer provided for perpetual licenses, and the shift to a subscription-based model requires a minimum three-year commitment, making it significantly more costly and less flexible for long-term users

What problems is the product solving and how is that benefiting you?

Limited visibility into server resources and network performance by providing real-time monitoring and alerting. This has benefited me by enabling proactive issue detection, reducing downtime, and improving overall system reliability and performance management.

What do you like best about the product?

From my perspective, I like best that PRTG is easy to configure and manage sensors.

What do you dislike about the product?

You can install PRTG core only on Windows

What problems is the product solving and how is that benefiting you?

PRTG monitors server health, including CPU, memory, and disk usage, ensuring servers run efficiently. By identifying and addressing issues before they escalate, PRTG helps maintain network uptime and reliability.

What do you like best about the product?

PRTG makes it easy to monitor a large number of sites remotely. We have 50 sites across the east cost and a small IT staff. Before we were using PRTG, we relied on users reporting outages, which could be hours or sometimes even days. They are also easy to set timing of alerts.

What do you dislike about the product?

It can be a lot to set up all the network probes when first starting.

What problems is the product solving and how is that benefiting you?

PRTG lets us get ahead of network outages. It alerts us as soon as there is a problem and what circuit is having the issues. We have fiber and coax back ups at all our locations. Without PRTG, it would be hard to figure out just which piece of equipment was actually the issue.

What do you like best about the product?

1. User-Friendliness
Intuitive Interface: PRTG offers a clear, web-based user interface with customizable dashboards.

Easy Setup: Auto-discovery feature automatically detects devices and services in the network.

No Scripting Knowledge Needed: Pre-configured sensors for common applications and devices.

2. Comprehensive Monitoring
All-in-One Solution: Monitoring of network devices, servers, bandwidth, applications, virtualization, cloud services, and more.

Versatile Sensors: Support for SNMP, WMI, NetFlow, Packet Sniffing, REST APIs, and other protocols.

Real-Time Data: Continuous monitoring with instant alerts in case of disruptions.

3. Scalability
Flexible Licensing: Various licensing levels (e.g., by number of sensors) for small to large enterprises.

Distributed Monitoring: Multiple PRTG servers can be linked to monitor large or geographically distributed networks.

4. Powerful Alerting
Multiple Notification Channels: Email, SMS, push notifications (via apps like Pushover) or integration into Slack/Microsoft Teams.

Customizable Thresholds: Individual limits for warnings and alerts.

Escalation Levels: Automatic escalation for ongoing issues.

5. Detailed Reports & Analysis
Automated Reporting Tools: Creation of PDF, CSV, or HTML reports for performance trends and capacity planning.

Long-Term Data Storage: Historical data helps in analyzing recurring issues.

Custom Maps: Visual representation of network infrastructure with customizable maps.

6. Cost Efficiency
No Hidden Costs: One-time license fee (with optional maintenance updates) or subscription model.

Free Version: PRTG offers a free version with up to 100 sensors for small environments.

7. High Security & Stability
Data Encryption: Support for HTTPS, SNMPv3, and other secure protocols.

Role-Based Access Control (RBAC): Fine-grained permissions for different user groups.

Reliability: Proven solution with low performance overhead.

8. Integration & APIs
RESTful API: Enables connection to third-party systems like IT service management tools (e.g., ServiceNow).

Custom Sensors: Integrate own code (Python, PowerShell, etc.) for individual requirements.

9. Cloud & Hybrid Support
Monitoring of AWS, Azure & Co.: Integrated sensors for cloud resources.

Remote Monitoring: Ideal for distributed locations or home office infrastructures.

What do you dislike about the product?

The maintenance prices increase significantly every year.

What problems is the product solving and how is that benefiting you?

Downtime of every conceivable component

What do you like best about the product?

The best part of PRTG is how quickly you can be up and running. From the time you install it, you can be up and running in pretty short order with monitors and alerts thanks to the amount of built in templates and sensors.

What do you dislike about the product?

I've been using PRTG for a while now and honestly, there's not much that I dislike about it.

What problems is the product solving and how is that benefiting you?

PRTG is giving us the ability to be proactive on potential issues.

What do you like best about the product?

PRTG is a great tool for monitoring our network servers. It is extremely useful for knowing the status of the servers when they become problematic, rather than being contacted by a user in case of a failure.

What do you dislike about the product?

A bit of complexity on custom probes, the configuration is not necessarily straightforward but it is very practical.

What problems is the product solving and how is that benefiting you?

PRTG allows us to quickly identify network issues and be more responsive.