Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

5 AWS reviews

External reviews

194 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Román P.

Really good and portable network and system monitor

  • January 14, 2018
  • Review provided by G2

What do you like best about the product?
The best things I found on PRTG are: the portability and the possibility to monitor almost everything in our systems.
What do you dislike about the product?
Up to now, we have covered every requirement we have. And we don't have any to complain about.
What problems is the product solving and how is that benefiting you?
We can monitor almost everything. We have a very transactional platform, over several countries, and we can monitor every aspect of the operation in each country all the time. The software works with sensors, and these are really generic, what allow to monitor almost every aspect of the operation.
Recommendations to others considering the product:
You can choose PRTG if you are looking for a stable, portable and easy configuration monitor software.
It is really easy to configure, and you can choose between use your own server or work in the cloud.
When you need to monitor your systems (any kind of system), is mandatory to be always aware of the potential errors or problems. That's the only way to react properly. When you use PRTG you can use the APP (iOS and Android compatible). This APP is really effective, and allow you to keep the track of the operation 24/7.
In addition, PRTG use a very generic concept, so you can monitor almost everything. For example, you can build stored procedures and evaluate the behavior of your data. That's really awesome because allows unlimited possibilities.
On the other hand, PRTG is no so expensive, and you can work with the free license, which allows up to 100 sensors.


    Alex R.

Good Network Monitor with a lot of Features

  • January 01, 2018
  • Review provided by G2

What do you like best about the product?
It is very easy to add new sensors when you add a new device to the network. My favorite feature is the ability to monitor the traffic patterns of any port. You can also set alarms that if your traffic is unusual it will send an email alerting you.
What do you dislike about the product?
There is not much I dislike about the software, it is easy to use for the most part and has a lot of functionality. However, I'm not sure if this is an issue on our end but there are a lot of times that the webpage runs slowly and eventually the server crashes.
What problems is the product solving and how is that benefiting you?
We use PRTG to monitor our network of two college campuses. It works wonderfully for this purpose and provides one location to watch both our physical locations.
Recommendations to others considering the product:
I am not sure how much it costs for this software as it was already implemented when I started working, but I am sure they will provide a free trial.


    Telecommunications

Prtg

  • December 26, 2017
  • Review provided by G2

What do you like best about the product?
The extreme ease in configuring PRTG to work with the equipment.
What do you dislike about the product?
The limited number of graphs (you can purchase an unlimited version, however).
What problems is the product solving and how is that benefiting you?
PRTG allows us to monitor the bandwidth used in our network.


    Brian M.

Great Product at a great price

  • December 26, 2017
  • Review provided by G2

What do you like best about the product?
Product is licensed at a great price point and is easy to use. Setup is simple and product is ready to use quickly.
What do you dislike about the product?
Would like to see more software probes. A deeper inspection of software would be the best
What problems is the product solving and how is that benefiting you?
Network infrastructure monitoring. Being able to minimize down time for our users is key.


    Staffing and Recruiting

Perfect network and server monitor

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
I get notifications when devices go down. I can also monitor network bandwidth.
What do you dislike about the product?
Not much to dislike but wish there was some more sensors geared toward Microsoft Exchange. Also wish they offered a hybrid on-premise and cloud integration.
What problems is the product solving and how is that benefiting you?
Able to look for network bottlenecks.
Recommendations to others considering the product:
Be sure to get plenty of sensors. You can never have enough sensors.


    Michael M.

Your network - at a glance

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
Netflow and ping sensors are used daily. We monitor the up time of our local servers and at remote locations. A simple look at the screen will tell me if I have a problem. Netflow reports help me track down who's using excessive bandwidth.
What do you dislike about the product?
The client and server update so often. It seems like it's daily, although it probably isn't. A necessary evil, I'm sure. I'd rather have a minor inconvenience than a software package with security holes.
What problems is the product solving and how is that benefiting you?
Bandwidth usage tracking. Server uptime status. Networking utilization across our WAN
Recommendations to others considering the product:
It has an automated setup which is great. But if you're using the free version with limited probes, you'll run out quickly. Let it run auto setup, then remove the extraneous probes you don't need/want.


    Victor A.

PRTG

  • November 21, 2016
  • Review provided by G2

What do you like best about the product?
Help monitor uptime and failures on network equipment in a Campus Network environment.
What do you dislike about the product?
Hardware (processor and memory) utilization.
What problems is the product solving and how is that benefiting you?
Ease of remote monitoring and device management.


    Building Materials

Very Useful and Flexible monitoring

  • October 31, 2016
  • Review provided by G2

What do you like best about the product?
Variety of monitoring methods, we use Windows as well as SNMP
What do you dislike about the product?
inability to generate multiple circles in the 'donut' style chart
What problems is the product solving and how is that benefiting you?
Keeping an eye on hundreds if not thousands of devices, services and equipment across multiple locations
Recommendations to others considering the product:
Great tool, but don't limit yourself to one, periodically review other offerings, some may suit your style better than others.


    George H.

Flexible and fast network monitoring

  • September 14, 2016
  • Review provided by G2

What do you like best about the product?
It's very quick, easy to learn and use, and supports a wide range of devices. The ability for multi-site, agentless monitoring and reporting is hugely powerful.
What do you dislike about the product?
As an MSP we would prefer more functionality in the API as well as integration with single-sign-on platforms. But these are minor gripes.
What problems is the product solving and how is that benefiting you?
Real-time network monitoring was a challenge for us, but PRTG gives us the insight across our client base to help quickly identify, diagnose and resolve incidents.


    Market Research

Excellent System Monitoring Tool

  • July 09, 2016
  • Review provided by G2

What do you like best about the product?
PRTG makes monitoring, alerting and troubleshooting a snap. When we get complaints of system performance or system unavailable we typically already have notification from PRTG and have started investigating. We no longer have to rely on users to report issues to us. There is an amazing number of sensor types and the development team seems to add new ones on every update. They have added sensors I didn't even know i wanted until they added them.
They also give you the ability to customize each sensor to meet your exact needs, want to monitor a website to be sure it is responding? No problem! Want to take it a step further and make sure the content on the page is correct? It can do that too. Does the site require authentication? You can add that to the sensor as well.
Alerting can do much more than just notifications as well. They give you the ability to execute programs or scripts when an event gets triggered. Do you have a hosted application that occasionally crashes and the service needs to be restarted? Just write a just alert that executes a script to restart the service, no more logging in at 2am just to get the service running again.
Historical reporting is crucial in troubleshooting issues as well. Being able to go back and look at a system's performance overtime has given us the ability to resolve issue and track down resolutions in a fraction of the time it used to take us.
What do you dislike about the product?
One of my only complaints with PRTG is the way they count sensors. Unless you go with the full enterprise licensing you will pay for X number of sensors and sometimes you just don't want to waste one on something but you really want the data from it. SNMP switch monitoring eats up a good number of our sensors because each port requires 1 sensor. We really don't want to waste 96 of our 500 sensors monitoring the user switch stack, but the day we need to know where a ton of traffic is coming from makes it worth it.
What problems is the product solving and how is that benefiting you?
We are able to resolve issues before the users even know there is a problem. Most of the time we get calls from users reporting the issue after it is already resolved or just as we are implementing the fix.
Recommendations to others considering the product:
Spend some time playing with each sensor type. Don't be afraid to experiment with them. It is amazing what you can do with some of the sensors.