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Reviews from AWS customer

5 AWS reviews

External reviews

194 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jeremiah S.

PRTG is a lifesaver

  • September 01, 2020
  • Review provided by G2

What do you like best about the product?
PRTG has been instrumental in allowing us to setup real time active monitoring of all web servers and continually evaluate resource management and usage across boxes. With built in selectable sensors covering a vast array of areas you would be hard pressed to find areas not covered. PRTG was easy to setup and use with documentation online to follow as needed. We are currently using for limited purposes so still fall into the free range of sensors but are looking to expand in the future to more devices.
What do you dislike about the product?
Once you go over 100 sensors the pricing can go up quickly. Initially upon install PRTG wanted to auto scan and add all devices on the network - maybe I missed something but I spent a bunch of time then removing devices I did not want it to list currently. The user interface is decent but could be slightly more polished.
What problems is the product solving and how is that benefiting you?
We have multiple web servers that we wanted real time notificatons and warnings on when certain limits were reached regarding both CPU usage and memory usage. This allows us to track and proactively handle issues before customers and clients can call in reporting slowness on their sites. With the built in email and text notifications you can receive these anytime and anywhere.
Recommendations to others considering the product:
Play with the main built into sensors


    Information Technology and Services

Network reporting tool for Network administrators

  • December 27, 2019
  • Review provided by G2

What do you like best about the product?
PRTG Network Monitor is a reporting tool which enables Network administrators to keep a closer look on network devices. Device wise network bandwidth, usage protocol stats, availability, uptime and performances are presented as easily readable graphics in PRTG.
What do you dislike about the product?
PRTG Network monitor has made a considerable effort to make the representation of distinctive and colorful. Even though this looks attractive at the first glance, they may not be easily understood by the users.
What problems is the product solving and how is that benefiting you?
Simple deployment over a network environment can be considered as advantages in PRTG. Without much intervention, it can identify device details. It is not required customize external package or plugins in PRTG Network Monitor.
Recommendations to others considering the product:
I recommend PRTG Network Monitor to be a useful tool network administrator’s armory. It can be used directly as a troubleshooting and secondary tool for network monitoring.


    Khawaja R.

Affordable Network Monitoring System (NMS)

  • December 11, 2019
  • Review provided by G2

What do you like best about the product?
PRTG is very light, agent less, cross platform support, affordable network monitoring system. Provide very effective network health monitoring and reporting in a single console and flexible pricing plans that suites users.
What do you dislike about the product?
I have been using PRTG since 2005 and over all these years, I haven't noticed any thing which compelled me to use any other NMS other than PRTG.
What problems is the product solving and how is that benefiting you?
Complete health monitoring of campus network, servers, storage, applications, IoTs. In additonal all notifications, ticketing, SLA management is done through PRTG.
Recommendations to others considering the product:
PRTG is very light, intuitive, agent less, works well across nearly all brands and models, good reporting, logging features. Highly recommend PRTG


    Jereme S.

Intuitive, amazing interface, and amazing support

  • October 28, 2019
  • Review provided by G2

What do you like best about the product?
The simplistic design of tree hierarchical structures.
What do you dislike about the product?
Resource Load tends to have a direct correlation on responsiveness.
What problems is the product solving and how is that benefiting you?
As an MSP, we manage and monitor everything from Internet Connections, DHCP, and even application availability on this program. Possibilities are endless.
Recommendations to others considering the product:
Trial software is totally free up to 100 sensors currently. Amazing tool that runs as a simple application that can be scaled out to a full business and beyond.


    Construction

PRTG is one of the best network monitoring tools one can use.

  • October 22, 2019
  • Review provided by G2

What do you like best about the product?
PRTG gives a clear picture of what is going on in your network to monitor usage, loads and bandwitdh etc. Lots of customization.
What do you dislike about the product?
It can take some time getting used to as anything. I do wish there customer support was much more accessible.
What problems is the product solving and how is that benefiting you?
Network devices across the board and the load that is on them.


    Financial Services

powerful and very intuitive monitoring tool

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
The basic function of a network monitoring software should be to provide the administrator with the time to perform other useful tasks instead of having to be permanently aware of the infrastructure of all connected systems.
What do you dislike about the product?
Although they do not express it explicitly, they have a strong dependence on the Microsoft software house, since it only works under the “Microsoft Windows” operating system (they recommend “Windows Server 2012 R2”; for other editions, install the “.NET framework” package 4.5 ”with its updated security patches).
What problems is the product solving and how is that benefiting you?
IT infrastructure needs a constant review in order to ensure the health of your system. Are there overloaded components, like CPU or memory, for example? Is the temperature of your servers acceptable? Are there Windows servers that restart occasionally during the night? Are you aware of this issue, or missing the clue that something is wrong? You also want to know when hard disks in your environment are nearing maximum capacity, when memory is running low, or you need to upgrade your internet connection due to increasing bandwidth usage. Knowing these network conditions will indicate when it might be time to invest in new hardware resources.
Recommendations to others considering the product:
PRTG is the perfect tool to monitor all your hardware, including servers, routers and switches. You can also constantly monitor bandwidth and applications.


    Renato B.

Functionalities and diversification of services

  • April 19, 2019
  • Review provided by G2

What do you like best about the product?
We use PRTG as a monitoring tool, to observe consumption and latency of our configured links in our edge router, and also use it as internal monitoring and support in the development of graphs and reports.
What do you dislike about the product?
It meets all the requested requirements regarding interface monitoring, map creations and reports, however when arriving at a certain amount of sensors, we can not add more sensors, thus forcing the purchase to continue the cadatros and monitoring.
What problems is the product solving and how is that benefiting you?
Monitoring our dedicated ip link provided by our internet operators, our customers and our internal network, also creating traffic maps of our backbone and generating consumption reports.
Recommendations to others considering the product:
Of great value for the use and monitoring of external and internal link, being able besides this monitoring, to be able to create maps and also to generate reports of consumption of the network.


    Dan O.

Easy To Manage and Implement

  • December 29, 2018
  • Review provided by G2

What do you like best about the product?
The software is very easy to both setup and manage. You can start from a first time setup, and then scanning and importing your environment with default recommended sensors in under an hour, which would provide you with a very good starting point to begin further refinement.

The product is very reliable, and can be setup in an active/passive high availability mode that is included with the base license. Once HA is in place application upgrades are a simple click and the application takes care of the fail-over/take-over process.

The base product covers all of our monitoring needs. From network infrastructure (switches, firewalls, loadbalancers) server infrastructure, and external websites and services the out of the box product should cover the majority of environments. For more advanced needs scripting (Powershell, Batch) can be used to query and output information that can be ingested by PRTG for display.

Remote probes can be used to gather monitoring information from systems and sites that are outside of your network and do not require typical persistent (VPN or other L2/L3 technologies) to monitor remote systems.

Once the product is tuned to your environment knowing when a system or resource is about to have issue and receiving an alert that you can choose to take action on via an action (built into the product) or some human intervention will assist in making your IT group more proactive.
What do you dislike about the product?
The web interface can get slow depending on how many and what kind of sensors your are hosting on the root system. Definitely break your sensors out over multiple remote probes to allow the root to store and display your data.
What problems is the product solving and how is that benefiting you?
System and Service Monitoring - Knowing how are systems are performing and receiving alerts when they are above or below determine thresholds.

Baselining - Knowing how systems are utilized and when over a long time-frame has assisted with budgeting for future technology equipment and services.


    Telecommunications

Helpful, Useful And Powerful tool

  • September 19, 2018
  • Review provided by G2

What do you like best about the product?
It´s an excellent tool, allows to monitor the data network in my company, get reports, access from anywhere with an intuitive and pleasant interface.
What do you dislike about the product?
PRTG manages its own database on the grounds that it is faster and represents less of a burden on the system running the data collector. Although the information is always available for export to various formats, it does not compare to the simple creation of a user with read-only rights in a database.
In addition, they have a strong dependence on the Microsoft software house as it only works under the operating system "Microsoft Windows".
What problems is the product solving and how is that benefiting you?
TWith this tool we can see the state of the data network so accurately that it has been able to detect faults that without using PRTG could have lasted hours. It provides us with detailed monitoring data and historical reports for all network components, which we use to calculate growth.
Recommendations to others considering the product:
The PRTG Network Monitor has already a large set of sensors, so you wont need to write any line of code.


    Government Administration

Makes you look much smarter then you are

  • August 26, 2018
  • Review provided by G2

What do you like best about the product?
It has absolutely every sensor you could think of, let's you add your own if need be, and the dashboard map looks absolutely great on our large TV in the office. Our users think we're IT gods when they come in to the office and see our PRTG monitor.
What do you dislike about the product?
Creating the maps is a bit clunky but you get the hang of it.
What problems is the product solving and how is that benefiting you?
The main one would be responsiveness to issues. We immediately see when network links to other buildings are down, services on servers have stopped, pings are high, etc and can deal with issues before users are calling us.
Recommendations to others considering the product:
Seems like it might work best in a Microsoft environment. Unsure how well it would work in a *nix environment.