External reviews are not included in the AWS star rating for the product.
My main use case for PRTG Network Monitor is monitoring the real-time server dashboard and dashboards.
When there are multiple servers running at the same time, PRTG Network Monitor helps to monitor them on the same dashboard.
PRTG Network Monitor helped prevent incidents by creating an alert to the DL when servers go down, notifying me before it became a bigger problem.
In my experience, the best features PRTG Network Monitor offers include its capability for real-time monitoring, which helps significantly.
Regarding real-time monitoring, both the dashboard and alert system stand out as especially helpful.
The user interface of PRTG Network Monitor is good for all users.
PRTG Network Monitor has positively impacted my organization by saving time for the team to watch the server manually.
PRTG Network Monitor can be improved; I think the theme needs enhancement.
The dark theme specifically needs improvement.
They need to address the slowness issue that sometimes occurs with PRTG Network Monitor.
I have been working in my current field for five plus years.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor's scalability is good; it can handle growth easily if I add more servers or devices.
The customer support for PRTG Network Monitor is something I have yet to connect with, but based on experience, it is good.
Neutral
I am not sure if I previously used a different solution before PRTG Network Monitor.
I am not sure which cloud provider we use for our private cloud setup; it is taken care of by the admin team.
My company has a business relationship with this vendor as a customer only.
I have seen a return on investment from using PRTG Network Monitor, as using automation helps to save money.
Regarding pricing, setup cost, and licensing for PRTG Network Monitor, that is something I am not sure about.
Before choosing PRTG Network Monitor, company management decides those things regarding evaluating other options.
I can recommend PRTG Network Monitor to others looking into using it. On a scale of one to ten, I rate PRTG Network Monitor a nine out of ten.
I was using PRTG Network Monitor to monitor real-time servers.
When I use PRTG Network Monitor, it shows which servers go down or crash, displaying real-time reports and related information. We have configured PRTG Network Monitor to trigger an alert if any sensor or server goes down for more than five minutes. PRTG Network Monitor shows cause and effect clearly. For example, when our internet link failed, it displayed which dependent services were impacted. The feature in PRTG Network Monitor improved communication within my team since everyone can see the same dashboard. It saves me from constant manual checks as everything I care about is automatically tracked. PRTG Network Monitor has positively impacted my organization because it shows cause and effect clearly. We can see the real-time dashboard and take immediate action based on that. PRTG Network Monitor helped us detect the failing RAID controller before it completely collapsed, allowing us to avoid potential data loss.
There are some vendor-specific sensors in PRTG Network Monitor, particularly for older hardware, that don't always provide consistent results. That could be improved. The dark mode theme in PRTG Network Monitor could be more polished, especially since it is frequently used in the NOC. When editing multiple sensors simultaneously, the UI feels slower. This aspect could be improved.
I used PRTG Network Monitor in my previous organization for around two years.
PRTG Network Monitor is exceptionally stable.
PRTG Network Monitor is flexible regarding notifications, making it good for scalability.
PRTG Network Monitor is an excellent choice, and its functionality is very defined according to requirements. On a scale of 1-10, I rate PRTG Network Monitor a 9.
My main use case for PRTG Network Monitor is for history data comparison so that I can use it to show server performance and how the performance is trending.
One specific example of how I use PRTG Network Monitor for this purpose is by copying the entire device groups with their sensors' names, which has saved me a lot of time.
I can log changes right inside of PRTG Network Monitor.
PRTG Network Monitor offers valuable features that save a lot of time as the reports are automatically available.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
PRTG Network Monitor has positively impacted my organization as the hourly basis has been reduced, making a significant impact.
The impact is evident as it has saved a lot of time for my team, and monitoring has been top-notch.
PRTG Network Monitor can be improved as there is a lot of manual cleanup needed, which could be reduced.
Some auto-discovered sensors may take time to configure, which needs improvement.
I have been using PRTG Network Monitor for more than two years.
In my experience, PRTG Network Monitor is stable.
PRTG Network Monitor's scalability can handle growth and increased demands easily.
I haven't personally interacted with customer support, but I have heard it has been good.
Neutral
I did not previously use a different solution before PRTG Network Monitor as I started with PRTG Network Monitor only.
I did not face any challenges with the setup process or licensing.
I have seen a return on investment with PRTG Network Monitor as it has saved a lot of time, and its monitoring has reduced manpower requirements, which has been helpful.
My experience with pricing, setup cost, and licensing for PRTG Network Monitor is that it is reasonable.
I did not evaluate other options before choosing PRTG Network Monitor because my organization was already using this solution.
My advice to others looking into using PRTG Network Monitor is to use it in an efficient way, as efficient usage can save a significant amount of time. On a scale of one to ten, I rate PRTG Network Monitor an eight out of ten.
I started as an administrator and was also part of installing the system at another company, so I have experience as both a customer and a consultant. I am a partial integrator of PRTG Network Monitor. I use an alerting system.
The most advantageous aspect of PRTG Network Monitor is that you can start quite fast because there are many sensors you can use, and it's ready to use. You can rapidly monitor all the network of the company because it has a discovery function that enables you to find numerous devices in your network and start working with it immediately by pushing one button.
I am satisfied with the alerting system because it has multiple options available. You can use email alerts or push notifications on your cell phone, as well as SMS short text messages on your cell phone, and they also have a desktop program where you can see alerts immediately.
PRTG Network Monitor is quite easy to install. You simply need to install the program on a Windows environment.
PRTG Network Monitor definitely has room for improvement. They need to change their strategies because it has become relatively expensive compared to what it used to be. They previously had a perpetual model, which meant that you bought a license and if you missed the end of the time, it still worked; you just lost the possibility of some upgrades. Now it's a subscription model where you need to subscribe for at least three years, and it has become quite expensive, with a rise of more than 100%.
I have been working with PRTG Network Monitor technology for almost two years.
I am using the Auto-Discovery function of PRTG Network Monitor sometimes. It is quite effective, but it's just a good start. If you are trying to monitor some new environment or a new network, you can add a new network in your company and use the discovery function to find all the devices in the network and start resolving them afterward.
It's stable if set up correctly because in the beginning there could be many alerts that are not very important, but if you set it up properly, it's really stable.
PRTG Network Monitor is really scalable because you have one core server that typically requires one license, and you can install multiple probes. There are no limitations regarding the number of probes; you can install them in each network, even if they are not connected, and it works.
They have good web pages with extensive information about the product and potential issues. I actually haven't had to contact them for support.
Positive
I have only experience with PRTG Network Monitor and have not used any competitors.
PRTG Network Monitor is quite easy to install. You simply need to install the program on a Windows environment.
As a technician, I don't have specific ROI information. However, it is really helpful and definitely saves us money because we can find issues in our network before they become big problems.
With PRTG Network Monitor, you can monitor devices such as servers, switches, routers, and other active units on the network. It's focused on monitoring computer networks and many other aspects.
My experience with PRTG Network Monitor is mainly in the network environment, including virtualization with VMware.
I am using mainly SNMP technology which offers some customizations, though it's quite limited. I have tried some script-based sensors, which have been quite helpful.
On a scale of 1-10, I rate PRTG Network Monitor an 8.