Domo
DomoExternal reviews
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Excellent hands-on onboarding
What do you like best about the product?
Domo is pretty intuitive to use if you know the basics of pivot tables. Visualizations look really crisp and modern. Their onboarding and support team is awesome as they spent a lot of time with us to connect our data and build out an initial set of reports that we could actually use.
What do you dislike about the product?
Not able to do simple re-ordering. We use it for sales/marketing lead reporting, but it orders labels alphabetically. In order to re-order, you need to create some additional "beastmode" calculations to create new labels with numbers pre-pended.
What problems is the product solving and how is that benefiting you?
We have data in a few different places (Salesforce, Marketo, product DB, and Desk.com among others) We're able to easily bring them together with common key fields and have a better understanding of our prospects and customers.
Recommendations to others considering the product:
Garbage In, Garbage Out. So make sure your data is cleanest at the source.
Great visualization tool
What do you like best about the product?
Connects to a large number of data sources. As part of a large organization, we have many different data sources and it seems DOMO can talk to them all, a rarity in my experience.
What do you dislike about the product?
I would like better explanations when an error occurs. They tend to be a bit vanilla that basically just say you can't do what you are trying to do.
What problems is the product solving and how is that benefiting you?
DOMO gives everyone a unified view of our data, rather than numbers of dollars, sites, interactions, etc. changing with whoever is creating the report.
Recommendations to others considering the product:
Identify the few key areas you want to focus on first, get those smooth and everyone comfortable with them, then expand.
Great platform for executive reporting
What do you like best about the product?
Domo has revolutionized data reporting in my organization. It has given visability across departments and streamlined intelligence operations for our executive team. Teams know where to report their data and how to make data reach the eyes of decision makers. Both stakeholders and executives can quickly and easily create data like they like it.
I love Domo's ability to pull in information from any data source. Virtually any data source can be pulled into Domo and the represented as a chart or table. From there, Domo's ability to marry data from disparate sources is its strongest tool.
I love Domo's ability to pull in information from any data source. Virtually any data source can be pulled into Domo and the represented as a chart or table. From there, Domo's ability to marry data from disparate sources is its strongest tool.
What do you dislike about the product?
Data transformations and merges can be tricky.
At times, users can be at the mercy of pre-made templates and connectors. EG, QuickBooks' connectors and reports are thin, and there is no way to improve them without help from QB (who won't help).
At times, users can be at the mercy of pre-made templates and connectors. EG, QuickBooks' connectors and reports are thin, and there is no way to improve them without help from QB (who won't help).
What problems is the product solving and how is that benefiting you?
Create a centralized place for all executives to go for their source of truth reporting needs.
Recommendations to others considering the product:
If you need a well skinned, easy to use, reporting suite, consider Domo. It is a challenge to set up, but you will be rewarded with a tool that your executives will use as their go-to source of up-to-date information.
With any software or new process, you MUST have a champion and an executive sponsor to drive adoption. If you have this, you will have a lot of usage from your team.
With any software or new process, you MUST have a champion and an executive sponsor to drive adoption. If you have this, you will have a lot of usage from your team.
Domo Analytics Platform
What do you like best about the product?
the interface is by far the best part of domo
What do you dislike about the product?
sometimes the reports do not load in the various viewing options (blank screen)
What problems is the product solving and how is that benefiting you?
sales analytics, customer tracking, activity metrics, etc.
Recommendations to others considering the product:
training is key... make sure all users are trained on the platform and understand the in's and out's
Great Platform For Beginning BI Exploration
What do you like best about the product?
The system is extremely flexible from a transformation perspective and has a ton of prebuilt connectors to utilize. For heavy Salesforce shops, their connector is solid and can help accomplish furthering any type of Salesforce reporting.
Their transformation layer, MAGIC ETL, is outstanding as well. Can be a bit touchy, but allows anyone to perform fairly advanced transformation with ease.
Getting the platform stood up and getting data live is also very quick.We were able to build full dashboards with multiple complex data sets in a couple of days.
Their transformation layer, MAGIC ETL, is outstanding as well. Can be a bit touchy, but allows anyone to perform fairly advanced transformation with ease.
Getting the platform stood up and getting data live is also very quick.We were able to build full dashboards with multiple complex data sets in a couple of days.
What do you dislike about the product?
The presentation layer is a bit lacking at this point. Filtering on pages is a bit clunky and not as smooth as some other tools (Wave, Tableau). They use Sumo tables for more traditional "table"/excel type reports and they are hideous on dashboards.
While the adaptability to all screen sizes is nice, it can make dashboards not appear as intended on small or larger screens. A bit of control or ability to resize more than 3 chart sizes would be a great enhancement.
Only have the ability to export as a PPT and no PDF one page option.
While the adaptability to all screen sizes is nice, it can make dashboards not appear as intended on small or larger screens. A bit of control or ability to resize more than 3 chart sizes would be a great enhancement.
Only have the ability to export as a PPT and no PDF one page option.
What problems is the product solving and how is that benefiting you?
We've solved for the ability to answer questions that cross systems with limited integrations (Ticketing from Zendesk + Sales Data from Salesforce + ERP Data from Finance + Marketing data from Marketo). The ability to merge multiple data sources into one home has allowed us to give a more well-rounded picture to our teams.
We've also been able to utilize the data warehousing feature to look more at historical data and perform more complex analysis into trends across multiple datasets.
We've also been able to utilize the data warehousing feature to look more at historical data and perform more complex analysis into trends across multiple datasets.
Efficient but not always reasonable tool
What do you like best about the product?
This has been a very efficient way for the SEM, SEO and display teams to organize their data in a way that is client facing.
What do you dislike about the product?
Occasionally automated reports wouldn't work (be it because of Domo or the system sending the report) and there was no way to know that the data was missing. I wish Domo would notify you if a placement didn't see any impressions for multiple days.
What problems is the product solving and how is that benefiting you?
We use Domo to streamline the reporting process for our digital advertising across SEM, SEO and display.
Magic Glitter Machine!
What do you like best about the product?
Domo provides a way to bring all your data together into one platform and share with your stakeholders. It allows us to make collaborative and informed decisions about the success of our efforts, track progress and identify roadblocks. It's interface is really good looking and easy to read.
What do you dislike about the product?
Domo tends to be expensive, especially for smaller companies. There's a huge learning curve, causing set up to take much longer than anticipated (or desired) and there aren't ad-hoc reporting capabilities.
What problems is the product solving and how is that benefiting you?
With Domo, we're able to share our metrics and dashboards across the company, combining our internal and external data to help us see the "big picture."
Recommendations to others considering the product:
Get training or hire a Domo expert to help you get set up. Set up can be time-intensive.
Multi-functional Business tool
What do you like best about the product?
I like that you can build cards specific to all your needs. If you need to show something financial you can break down a large number into several smaller cards that show the exact make up of the number without having to search around or pull up multiple sources of info.
What do you dislike about the product?
It is time consuming to learn, which is understandable given the complexity of parts of it. I found it challenging to really grasp the building blocks of the cards, but I'm getting better at setting them up faster.
What problems is the product solving and how is that benefiting you?
We have realized that this tool takes presenting to a whole new level and really impresses people. We are solving an efficiency issue in that we can make these cards and not have to run a ton of reports every month, it does it for us, in an attractive manor.
Recommendations to others considering the product:
Make sure to use Domo University to really learn the tool and become proficient in it.
Great Visibility to Analytics using Domo
What do you like best about the product?
-being able to see our demand and engagement right away when I come in on Monday morning
-using the DOMO cards to almost everything we do, especially our daily marketing standup
-working to integrate DOMO into engineering and sales
-using the DOMO cards to almost everything we do, especially our daily marketing standup
-working to integrate DOMO into engineering and sales
What do you dislike about the product?
Beast Mode is hard to understand without the help of a DOMO expert sitting right next to you
What problems is the product solving and how is that benefiting you?
Visibility - being able to see exactly where we need to improve, seeing exactly where people are visiting our website, etc.
Domo Prospect
What do you like best about the product?
the data and workflow organization it provides
What do you dislike about the product?
separate licenses required within the organization to have access to the reports
What problems is the product solving and how is that benefiting you?
having all the data in one place and being able to send out numerous reports frequently to numerous clients
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