For a company that doesn't already have an electronic data warehouse, has disjointed data, and wants to have a repository and analysis all in one unit, that is what Domo's target market is.
Domo
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DOMO Review
What do you like best about the product?
I love how versatile DOMO is. Whether we need a high level overview of our metrics and stats or a more detailed scheduled report, DOMO handles it with ease. There's so many ways to get to the solution and view KPIs differently within the platform.
What do you dislike about the product?
There is a sharp learning curve. It usually takes around 2-3 months of constant use to be self-sufficient in the platform.
What problems is the product solving and how is that benefiting you?
DOMO is helping solve the problem we have of visibility to KPIs. Everything is in one place and people can easily access the info they need.
Great backend functionality and UI - Visualization could use some help
What do you like best about the product?
The connections and ETL - overall the ability to merge disparate data together is phenomenal. It's easy, it's robust it's flexible
What do you dislike about the product?
The visualizations - especially mapping. Tableau and Power BI are much better in this space. Also, it's a bit pricey.
What problems is the product solving and how is that benefiting you?
We're able to easily merge large data sets and translate them into BI that is useful for internal purposes
All in one, Platform for Data driven decisions
What do you like best about the product?
I like that Domo is super easy to use. I can bring all my data into one place and make nice dashboards without needing to know coding.
What do you dislike about the product?
Sometimes it takes a bit of time to learn how everything works
What problems is the product solving and how is that benefiting you?
Before using Domo, it was hard to get all our data in one place, and reports took a long time to create. Domo solves this by bringing everything together quickly and making it easy to build dashboards. This saves me time and helps me and my clients make faster, smarter decisions.
Domo seemless data Integration for Visualisation
What do you like best about the product?
I like how i can manage my data pipelines and add so many different data visualisation graphs .
What do you dislike about the product?
Recently they increased the cost for data ingestion (based on the intervals).
What problems is the product solving and how is that benefiting you?
I am quickly able to share the dashboard to many people if they don't have access they can request easily . I have to set the data ingestion pipeline and forget about other hassels.
Built-in data governance enhances data consistency and cloud connections facilitate diverse data integration
What is our primary use case?
What is most valuable?
The places we use Domo the most have built-in data governance. Being able to define the data as it's coming in and keep those definitions constant, being able to show where the data is stored and how the data is processing in has been valuable. The cloud connections have been really handy. Being able to tap in and pull data from various data sources has been useful. The monitoring of how many credits we've consumed is also a good feature.
Domo's real-time insights and customizable alerts are one of their better features. I really appreciate the alerts and identification of problems. We have to build that in addition when we move over to Sigma and put thought to it.
What needs improvement?
Domo is the premium option of all the choices. It has fancy features including a built-in chat program with the Buzz feature that no one uses.
When I arrived about a year ago, we had 12 different ways to connect eight different data sources, which was not ideal. I've narrowed that down to using only two, and neither of them were Domo. There were better ways to do it. The capabilities are there, but it ended up being better to go with Fivetran or Azure Data Factory than to leverage Domo's built-in connections.
Domo is capable of doing a write-back, but it isn't smooth. That's one feature that is lacking - the smoothness of the write-back feature.
So that is where we may go back to Domo one day. I don't want to completely cut us off from ever using them because I think they may become the world leader. My concern is that we have to put all the data in their system and then we can use AI. That prevents us from being able to do anything outside of the Domo ecosphere. They limit what we're able to do.
For how long have I used the solution?
The first time I conducted a review of Domo was probably 2011, 2012 when it was first being developed.
How are customer service and support?
The support with Domo primarily directs users to look up solutions in their giant knowledge base, and they rely on the large number of free conversations. There is an AI solution. There is some support, especially if you're talking about leaving them, suddenly they become much more engaged in solving problems.
In my case, I came in and everything had been set up before. Anything that was convoluted is really difficult to unwind, and there was a lot that was set up convoluted. The other problem is if you have too many admins, everyone can add data, and so the data can be added two or three times and become dependent in the format that it's in with the mechanizations of the data, their solution to ETL, being dependent on the formatting of each person and the way they added the data, and that can be a nightmare to unwind as well.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is the easiest thing to get into a total tangle-weave, similar to a cat's cradle nightmare. It is really easy to do, but difficult to do well.
What was our ROI?
The return on investment is there, but if we can do the same thing for $100,000 less, then it's not a good return investment compared to the other alternative.
Which other solutions did I evaluate?
We have opted to go away from Domo. We selected Sigma because of the price, along with our extensive use of input tables and Excel-focused sort of view.
Currently, my team, which consists of only a handful of people, went to Domopalooza and saw their latest and greatest offerings. We can replicate all of that, so it makes sense for us to own our data and own our AI and to build it so that it functions.
What other advice do I have?
The review rating for this solution is 8 out of 10.
Good data warehouse for PMs
What do you like best about the product?
I like that my data engineers can build report dashboards and I can easily use to filter and search for data that I want.
What do you dislike about the product?
It’s hard to onboard for people with beginner level data skill
What problems is the product solving and how is that benefiting you?
Domo helps visualizing business data and info product decisions
Good etl
What do you like best about the product?
Easy to understand . Solves the etl by tightly integrating to underlying data
What do you dislike about the product?
Too much dependency on 3rd party tools. Can be open source
What problems is the product solving and how is that benefiting you?
Business insights, data cleaning
Very easy to build powerful dashboards
What do you like best about the product?
The web interface is very intuitive and easy to get started with. Within minutes, you can build some powerful and stunning visuals. It requires little to no technical knowledge. However, those with coding experience are also able to enhance and configure them further.
What do you dislike about the product?
The mobile experience is not good. Once you have used it on the web, mobile UI and UX feel like an afterthought.
What problems is the product solving and how is that benefiting you?
I use it for business intelligence and data transformations. That results in dashboards that leadership can use to make quick business decisions.
Is Technical Specialist
What do you like best about the product?
Giveaways were amazing. Great way to bring everyone together.
What do you dislike about the product?
Wish they interacted more providing insights and product details
What problems is the product solving and how is that benefiting you?
The meta data
Amazing experience
What do you like best about the product?
Domo is phenomenal much more modern than typical archaic visualization tools, highly recommend!
What do you dislike about the product?
Nothing at the moment but I dislike maybe pricing could be better
What problems is the product solving and how is that benefiting you?
Etl tooling
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