Has enabled collaborative dashboard development and simplified customization through drag-and-drop features
What is our primary use case?
As a Domo developer for my client, I am working to build multiple ETL, dashboards, and app use which we are using.
For the dashboard, the main use case for Domo is the dashboard.
Collaborative features in Domo allow team members to work with different dashboards, as different people can work at the same time, and the changes they make are seamless. In other BI tools, team members cannot work on the same dashboard or in ETL simultaneously, but that is not an issue in Domo.
What is most valuable?
Everything is cloud-based in Domo, and it has some unique features compared to other BI tools, with good UI and UX, and it's advanced.
Domo's self-service analytics tools are very easy to understand for non-technical persons as the ETL has numerous drag-and-drop features, making everything easy to understand.
The most valuable data visualization feature I find in Domo is the App Studio.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it. In other BIs, it's not possible to customize everything as per our needs, but in Domo, we can do it with App Studio, which is an advantage.
AI-driven insights in Domo are fine, though I have not worked extensively with them, but they appear promising.
What needs improvement?
The disadvantage is the instance of some new testing environment features that is overloaded, but it still has some bugs that need to be fixed as soon as possible.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements. They need to improve significantly in that area, particularly with weekly calculations and breaking the week.
For how long have I used the solution?
I have been working with Domo for more than six years.
What do I think about the stability of the solution?
The setup of Domo is challenging as the cache and serialization part still causes errors; since it's fully cloud-based, they need to improve the connectivity part. It can be hard for a new user to learn how to handle these issues, but experienced persons can resolve everything and work effectively.
What do I think about the scalability of the solution?
We have escalated questions to Domo's technical support as we find some bugs in our daily routines. The response time is longer than desired, but sometimes they provide the correct solution while other times they don't provide the needed scenarios.
How are customer service and support?
The main benefits of using Domo are that the support is good, and comparing it with other BI tools, it has specific specialties.
I would rate the technical support of Domo as more than seven out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have worked with other BI tools such as Power BI and Tableau.
What's my experience with pricing, setup cost, and licensing?
Domo's pricing is high compared to other BI tools, and it is costly.
I do not find Domo cost-effective; it would be very hard if it is a single user. However, if it goes with the organization's utilization, it will be a moderate price. It varies based on the company location in the US, and Indian companies may find it hard, feeling it is very costly.
Which other solutions did I evaluate?
The key differences between Domo and other BI products are mainly in the UI and UX, along with the way users interact. It has more attractive presentation, display, and dialog presentation compared to other BI tools.
What other advice do I have?
Organizations considering Domo should evaluate their needs as it depends upon their user base; some organizations may have a limited budget and operations, so they can go ahead with their existing scenario. We can't suggest that everyone should choose only Domo; it depends on their working mentality and the large environment they have.
I would recommend Domo to other organizations.
On a scale of one to ten, I rate Domo an eight.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Hands-On with Domo: A Practical Review
What do you like best about the product?
I like how Domo brings all data into one place and makes reporting much easier. The ability to transform data using Magic ETL and SQL gives flexibility, while still keeping it user-friendly for building dashboards and visualizations.
What do you dislike about the product?
While Domo is powerful, sometimes handling large datasets can be slow, and complex transformations require extra steps. It would be helpful if performance and scalability were smoother for heavy reporting.
What problems is the product solving and how is that benefiting you?
Domo is solving the challenge of scattered data by bringing everything into one place. This makes reporting faster, more accurate, and reduces the manual effort needed to prepare and share insights.
Enabled insights
What do you like best about the product?
Domo is an easy to use solution. Adding and editing data is made easy
What do you dislike about the product?
I’m struggling with governance. When we first rolled out we had a lot users creating a lot of stuff that may or may not be junk.
What problems is the product solving and how is that benefiting you?
Showing and tracking KPIs across the company
Domo for business tracking
What do you like best about the product?
Whilst working at MasterControl, DOMO was an innovative tool that helped present all client success-related data in one, streamlined dashboard. The bonus was that, as an Implementation Project Manager, I was able to keep track of burn spend, user adoption and renewal status in one single view.
Please note, I no longer work for MasterControl meaning that I cannot share a screenshot of my account.
What do you dislike about the product?
At the time of using, the interface was a bit lack-lustre but still functional for its intended purpose.
Please note, I no longer work for MasterControl meaning that I cannot share a screenshot of my account.
What problems is the product solving and how is that benefiting you?
By collating all the data relating to a client, at MasterControl we were able to use the resultant dashboards to readily track usage of the platform by the client, align on invoice payments, review license subscriptions and much more, all in one simple view. The streamlined approach offered by DOMO helped reduce operational overhead on the Professional Services team, meaning they could focus on maintaining client success, driving real value, and retaining all clients.
Please note, I no longer work for MasterControl meaning that I cannot share a screenshot of my account.
Domo Ease of Use
What do you like best about the product?
Domo is my first data visualization tool that I have used in my career as a business analyst. The modules in Domo University made it faster to learn, and easier to adjust to.
Domo is a tool that I believe anyone could learn. Creating cards and dashboards is a breeze. It is also easy for internal users to navigate and to filter cards for information that they are looking for. I love how easy it is to export information into different formats like excel or powerpoint.
The Domo Forums feauture is also very helpful when looking to learn how to do BeastModes for different use cases.
What do you dislike about the product?
The only thing that I have found I dislike when it comes to Domo is when you are writing a BeastMode, you are unable to select the Measure or Dimension from the dropdown list on the left side. I feel this would be easier at times than typing it out and looking for it on the on-screen list.
What problems is the product solving and how is that benefiting you?
Domo is making it easier for users to visualize data with the large array of options there are in place for cards. The AI feature is something that our company is very excited to utilize in the future!
Revolutionized Our BI with Efficient Data Management
What do you like best about the product?
I appreciate Domo's mobile dynamic nature, which makes it easy for creators and offers a competitive price point compared to industry leaders like Tableau. The tool has significantly improved our data workflows and automation, enhancing team efficiency. I find the API capabilities most useful, as they simplify data exposure and reduce the need for business partners to manage APIs themselves, saving time and resources. I also value how Domo integrates well with other platforms like Facebook and Salesforce, facilitating easy data reporting.
What do you dislike about the product?
I did not express any specific dislikes or negative feedback about using Domo in the conversation.
What problems is the product solving and how is that benefiting you?
I use Domo to automate data workflows, improving team efficiency and speeding data delivery to business partners. It provides quick access to data, reducing reliance on slow applications, and its API feature simplifies data exposure, saving time for our team and business partners.
No-Code Ease with Domo, Boosting Sales Insights
What do you like best about the product?
I find Domo super easy to use, especially for nontechnical people. It's really straightforward to learn the analytics side, which is great since the people creating visualizations in my team don't typically have a technical background. Using Domo's no-code platform makes it easy to train up the team, which is awesome for filtering and changing date ranges on cards. It's also been easy to train our salespeople on how to do what they need to do on the cards.
What do you dislike about the product?
I know that my team always has a hard time on launch day when new products come out. It significantly slows down the rest of Domo. But all things considered, like, that's a you know, once a month max problem. And it usually bounces back pretty quickly.
What problems is the product solving and how is that benefiting you?
Domo lets our sales teams easily access data and contacts in real-time on their phones. It's user-friendly for nontechnical folks, making it easy to create visualizations without coding and train our team on filtering and date ranges.
Comprehensive data analytical platform
What do you like best about the product?
Domo was able to combine 4 different entities, with difference currencies into one condensed financial statements. There were many tools and charts we could create to see different data needed.
What do you dislike about the product?
Filtering the data charts was a bit cumbersome and the platform seemed chunky.
What problems is the product solving and how is that benefiting you?
We had 4 entities, all with different currencies. It was very hard to run reports in our accounting software because of this. Domo was able to pull one report vs pulling 4 and converted the currency for us.
Easy to Use with moderate learning curve
What do you like best about the product?
I like how easy it is to build cards and set up a new dashboards. Very intuitive functionality for sharing dashboards while balancing governance.
What do you dislike about the product?
I think the designing of the dashboard layout is very limiting. I also think it should be easier for someone to be alerted when a card has been refreshed.
What problems is the product solving and how is that benefiting you?
Democratizing data in an easy to use and interactive way with a reasonable learning curve.
Tenure user and client of DOMO
What do you like best about the product?
DOMO allows us toAs a member of the analytics team, I've found DOMO to be an incredibly effective platform for turning data into actionable insights. What I appreciate most is how seamlessly it allows us to deliver data across the company in a way that's both accessible and meaningful. With DOMO, we're not just reporting numbers—we're equipping teams with coachable insights that help drive smarter decisions and continuous improvement. It's truly a tool that supports a data-driven culture and empowers every part of the business to perform better.
What do you dislike about the product?
One area that can be a bit challenging is navigation and troubleshooting during support situations. At times, it can feel a little complex, but that may be due to the very specific needs and custom setups unique to our company. We have many different layers that all need to see the information and interpret it differentlt, which is a challenge even with PDPs and other features.
What problems is the product solving and how is that benefiting you?
DOMO has been an essential tool in helping us solve real-world challenges—especially around improving employee efficiency and effectiveness. It allows us to get the right data into the hands of the right people, making it actionable and coachable so teams can make smarter decisions and continuously improve.
