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External reviews

151 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Mateo N.

Great tool for monitoring errors and performance in multiple environments

  • February 27, 2020
  • Review verified by G2

What do you like best about the product?
- Great integration with programming frameworks and different environments
- We use Rollbar to track all errors generated both in front and backend in our app
- The deployments section is very useful in a DevOps environment like ours
- The redesign of the webpage is very beautiful and everything is easier to find after that
What do you dislike about the product?
- Instrumentalization is a manual process, so you will have to use Rollbar library to report the errors. Sometimes a little automatization is desirable, at least for exceptions.
- Usually, the search function is not precise and does not return results using only keywords or information that is not in the title of the error.
- The grouping does not work always, so there Items that are highly related but they appear is it was a different error.
What problems is the product solving and how is that benefiting you?
- Track errors on our production app.
- Identify the deployments which cause errors.
- See how many times an error is occurring.
- Separate errors by the environment, so it is possible to know which errors are really affecting the customers.
- Share and assign error to our development team.
- We use as a debugging tool, in Rollbar we can send our app message specifying the message-level.
Recommendations to others considering the product:
Use if you are ready to implement error tracking in your app
Make sure that you have the right team to instrument it, they must know the breaking points of your app


    Chris B.

Works great out of the box

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Set up was easy - plugins and ample documentation was available for the platforms I'm using (Rails, Node). The Slack integration is also highly configurable which help me to increase the visibility of truly urgent issues. Stack traces linking back to GitHub also makes debugging much faster.
What do you dislike about the product?
While error grouping has improved, I still do have to manually group items occasionally. It can also be confusing to know what filters are applied in the Rollbar UI - I've accidentally reviewed items that had already been resolved more than once.
What problems is the product solving and how is that benefiting you?
Rollbar keeps me up to date on any issues I'm having in production and helps me to triage the most urgent ones. The Rails plugin in particular is typically able to capture more than an enough information to identify issues.


    Marcus D.

Great Exception tracking - Simple and fast

  • February 27, 2020
  • Review verified by G2

What do you like best about the product?
Simple and direct UI. Easy to find issues. Easy setup.
What do you dislike about the product?
UI could be slimmer. Would save few seconds when looking for information I want.
What problems is the product solving and how is that benefiting you?
Exception tracking on few ruby on rails apps.


    Marketing and Advertising

Solid, reliable, and overall a good product

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The product simply works, it's straight forward, with good logical organization of the product. I feel like I'm getting good value for what I'm paying for.
What do you dislike about the product?
I still dislike the "new UI", so I'm thankful that the old UI is still supported.
What problems is the product solving and how is that benefiting you?
I'm mostly utilizing the product for exceptions that are happening in a staging / production environment.
Recommendations to others considering the product:
It's a great product. I've been using rollbar for a while, and I've never had any real complaints.


    Samuel K.

Easy to get what you need, flexible enough for custom solutions

  • February 27, 2020
  • Review verified by G2

What do you like best about the product?
Easy API integration and affordable pricing. From the time we set up a Rollbar account, we were getting basic functionality within a day and a complete replacement for a previous solution within a month.
What do you dislike about the product?
Better Gitlab integration would be a plus but it's already improved over the last year or so.
What problems is the product solving and how is that benefiting you?
We replaced an email-based issue tracker with Rollbar for software exception catching. Rollbar's ability to group like issues together has cut down on our email volume tremendously.

Even for a small team, we benefit from Rollbar's project-based approach since we can handle notifications based on the software being used instead of having everything land in one place.


    Ryan H.

Simple live site monitoring with super powers

  • February 27, 2020
  • Review verified by G2

What do you like best about the product?
They provide an extremely low bar of entry to add error tracking to your production and staging sites.
What do you dislike about the product?
Issue resolution & long term tracking can be cumbersome.
What problems is the product solving and how is that benefiting you?
We have Rollbar set up across our primary properties' production and staging instances. It's been a life saver identifying system outages before Twitter does and finding buggy code before we deploy it. We can set up a new site in rollbar in less than a minute. And our entire dev team across skill levels instantly understood how to interpret errors and respond to them.

Rollbar has helped us by alerting us to API and integration outages within seconds of the problem occurring. Without their alerts, we would have relied on either a fellow employee or the Twitterverse reporting the issue. They let us avoid all kinds of eggs from hitting our face like we used to have.

We've also folded Rollbar into our continuous delivery system. We can track errors on our staging sites to catch early problems and can easily identify errors that pop up only because code is 1/2 deployed. (and thus that don't require all-hands-on-deck).


    Preethi N.

I've had a good experience with Rollbar.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
It does a good job of separating environments and raises errors appropriately.
What do you dislike about the product?
Maybe a better way of group repeating errors. Maybe add some machine learning to see how patterns are similar (apart from just the trace).
What problems is the product solving and how is that benefiting you?
Helping us catch exceptions!


    Apparel & Fashion

I love that Rollbar handles our app exception firehose.

  • February 27, 2020
  • Review verified by G2

What do you like best about the product?
I like that we can dump all our thousands of errors into rollbar and it alerts and manages resolving for fixing our app errors. I also like that you can track deploys and resolve Rollbar errors with deployed commits.
What do you dislike about the product?
Some of our more spammy errors like 404s we've just learned to ignore. But really this is more of a dislike of our own code since we should just quiet those exceptions.
What problems is the product solving and how is that benefiting you?
I have no idea right now how we would intelligently look through all of our exceptions without Rollbar. It's one of the first things that alerts us and during any big deploys we all bring up the Items page to watch any errors in realtime.
Recommendations to others considering the product:
It will ease headaches knowing about, tracking down, and resolving exceptions in your live code that you otherwise might not have known were even there.


    Farming

Easy to implement and use

  • February 27, 2020
  • Review verified by G2

What do you like best about the product?
Generous free plan, GDPR compliance, and a well-designed REST API.
What do you dislike about the product?
Missing offline-gathering functionality for JavaScript, but I haven't found it in any product.
What problems is the product solving and how is that benefiting you?
I struggled for months with a customer's application written in some forgotten JS frameworks. Users were furious, and I couldn't reproduce their problems. Rollbar helped me in diagnosing the root cause of these issues.


    Financial Services

Simple, easy to use and everything you need

  • February 27, 2020
  • Review verified by G2

What do you like best about the product?
It is a very intuitive design and give all the resources from error logs to production server monitoring.
What do you dislike about the product?
I think if were to add a feature, I would like to have a mobile app
What problems is the product solving and how is that benefiting you?
We use Rollbar for server monitoring and error management.