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External reviews

150 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Civic & Social Organization

Simple and efficient to keep track of issues

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Rollbar represents the errors in a form of graphs. You can monitor the number of bug occurrence, the number of affected IPs, the severity of errors, etc. The option of capturing the errors is available. There are a few more which we like:

- Seamless integration with Github to pin point the corresponding code
- Ability to identify user and link with our internal system via session and user agent
- Ability to have team and users
- Ability to assign issues to certain users
- In-dept root cause analysis of the error to resolve it quickly
- Get details like Line of Code, Stack Trace, HTTP information and request data
- Get list of customers facing the issue
- Analyze journey customer took which caused issue
- Acquire list of users affected by an error
- Get number of sessions disrupted by an error
- Get historical insights of issue occurrence
- Track individual issue over period of time
- Manage issue status and issue owner
- Real-time alert (smart & customized) at the time of issue occurrence
What do you dislike about the product?
The projects and environment navigation should be searchable, right now the list is too long if you have many apps.

I could not debug the errors in prod and identify them (environment, description, software, Url, session data, etc.). It helps to understand whether the bug should be fixed or not.

Pricing: Rollbar has a free version (up to 5,000 events per month). Its cost varies according to the required functional – from 49$ up to 599$ per month. The cost is variable based on what you need. We would prefer a simple whole package pricing with discount.
What problems is the product solving and how is that benefiting you?
real time bug tracking and notification, then assign the issue to the correct people or team to triage further
Recommendations to others considering the product:
Rollbar APM should support almost all languages and platforms. Their pricing should work with you, we use Rollbar when we were a small startup then grew to a few hundred employees.

Rollbar supports the following languages: Rails, PHP, Python, Angular, iOS, Haskell, Ruby, Node.js, Django, Drupal, Clojure, etc.


    Gavin M.

We use it with every project we launch

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Great stack trace and local information on each exception that’s caught. Rollbar makes it really easy to debug and zap errors!
What do you dislike about the product?
The only thing that bugs me about Rollbar is the number of fairly common issues that are flagged as warnings which should be ignored (eg. Bots and crawlers trying to crack the admin). It would be nice if more noise was filtered out by default
What problems is the product solving and how is that benefiting you?
We use Rollbar on every client project (we’re a dev agency). Rollbar is great for alerting us to issues that were missed during testing, and it’s great for allowing us to track and assign issues across the team.


    Museums and Institutions

It works but it’s kinda expensive

  • February 26, 2020
  • Review verified by G2

What do you like best about the product?
Source code preview
error grouping
telemetry
What do you dislike about the product?
pricing per occurrences is quite annoying
What problems is the product solving and how is that benefiting you?
it’s nice to see errors so quickly
Recommendations to others considering the product:
try not to generate too many errors


    James K.

Gives you what you need

  • February 26, 2020
  • Review verified by G2

What do you like best about the product?
Out of the box, rollbar does a good job of presenting errors in a human-digestible manner. It makes sure that 100 of the same error is properly packaged and presented as "this error, 100 times" rather than 100 CTAs.
What do you dislike about the product?
I found it challenging to set up specific identifiers for hosts / application instances, so that it wasn't always clear which instance of our application had generated an error. User identification works out of the box which is nice, but I was less successful with application instance identification.
What problems is the product solving and how is that benefiting you?
We have used rollbar for error reporting across a multi-instance cloud-hosted SaaS platform. It makes errors much more visible, and the site tools make it much easier to correlate errors to deploys.


    Computer Software

A must for all developers

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Catch errors even if you don't see them.
What do you dislike about the product?
Not easy to control the rate-limiting which can cause a lot of errors (and a higher bill) if things are going wrong.
What problems is the product solving and how is that benefiting you?
It's way faster to find out issues and fix them.


    Aaron W.

Robust error reporting that threads the needle on who is impacted, and reduces much of the noise.

  • February 26, 2020
  • Review verified by G2

What do you like best about the product?
Overall as an error reporting service, it works really well! Grouping, identifying people impacted, escalating issues into ticket trackers, keeping our team informed via the Slack integration - it's a critical piece of our dev-ops workflows.
What do you dislike about the product?
I like the people-impacted feature so much I wish they'd take it further! You can't quite clear out resolved issues from a person's history, and can't group people by customer account.
What problems is the product solving and how is that benefiting you?
The problem of error collection at scale, and circling up with impacted customers when errors occur, or fixes are deployed. We have many moving parts, and Rollbar has helped us keep each operating cleanly.


    Brad D.

Don't know how I lived without it.

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Being able to see all the in sites to what is happening in the code is invaluable. The amount of detail it provides for an error is very useful, such as full stack reports from within mobile apps. The cross platform ability is top notch. The fact that we can drop this SDK into our Java backend, JS front end, and both Android and iOS mobile apps makes tracking all errors across all platforms the best. I can't believe I went years without this, I'll never write a new project without integrating Rollbar from the start.
What do you dislike about the product?
Trying to organize all the error reports. It takes some time to figure out how everything gets reported and the best way to structure all the errors. Once you do though it's worth it.
What problems is the product solving and how is that benefiting you?
Being able to see errors in production in real-time is helping us to fix bugs before users can even report them. Often users are seeing critical errors that would prevent them from using the product and not even report it. With this we can fix it and keep users happy.
Recommendations to others considering the product:
Just give it a try. It takes a bit to get setup and going, but once your going you'll wonder how you lived without it.


    Information Technology and Services

One of the best tool to capture the necessary information to debug a production issue

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
The way we can configure is one the best things I like the most
What do you dislike about the product?
Sometimes grouping doesn't happen correctly
What problems is the product solving and how is that benefiting you?
To identify production issues


    natalie b.

zero error just with a click

  • May 25, 2019
  • Review provided by G2

What do you like best about the product?
I truly like the interface, it extremely adjusted and gives me all data I need. I can undoubtedly channel warnings by sort, source and more to help and upgrade my work process. I adore how simple it to incorporate with my ventures. Rollbar is anything but difficult to set up, only a couple of lines of code.
What do you dislike about the product?
I like everything and I don't meet any awful issue here. Amid my work, I like how that program works. Exceptionally helpful programming. A simple method to set up. The stage is verified. Which is useful for every one of your envelopes.
What problems is the product solving and how is that benefiting you?
We need to be the best, so any mistakes in our task are basic and should be evacuated in all respects rapidly. Rollbar causes us accomplish this objective.
Recommendations to others considering the product:
A decent method to work all the more simple and clear make for everybody is justifiable. Simple to set up.


    Information Technology and Services

Really solid website error-reporting

  • July 13, 2018
  • Review verified by G2

What do you like best about the product?
Captures all the javascript errors on our websites. Groups occurances of the same error together. Good reporting. Fast.
What do you dislike about the product?
We have lots of errors that we ignore... would be nice to categorise these more.
What problems is the product solving and how is that benefiting you?
Once we implemented Rollbar I spent the next couple of days fixing all the JS errors that I hadn't even realised were happening on our website, cause no-one had ever told me that they were there.
Recommendations to others considering the product:
If you're using the free-plan then set rate limits so that if there's a spike in errors you don't use all your credit on one day.