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Helps to proactively monitor and resolve issues
What do you like best about the product?
Exceptions occur. No matter what. Nice way to trace things and very easy to integrate.
Github and Bitbucket plugins work very well and are great.
Querying capacity is very handy and worked likes a charm.
Integration guidelines and API docs are nice and we'll designed.
It has SSO. Don't need to remember credentials.
Github and Bitbucket plugins work very well and are great.
Querying capacity is very handy and worked likes a charm.
Integration guidelines and API docs are nice and we'll designed.
It has SSO. Don't need to remember credentials.
What do you dislike about the product?
Duplicates issues are treated as separate.
The UI has a small understanding curve.
The UI has a small understanding curve.
What problems is the product solving and how is that benefiting you?
Debug errors and catch exceptions on real time.
Saves on time. And helps us proactively monitor and fix stuff.
Saves on time. And helps us proactively monitor and fix stuff.
Recommendations to others considering the product:
Probably add support for other technologies. I had a friend telling me the lack of react/node support.
Customer could customise the UI based on their preference.
Customer could customise the UI based on their preference.
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Easy to Implement, Solid Traces, Eyes on the microservices we sometimes neglect
What do you like best about the product?
Clear traces and different levels of urgency for each error.
I also like the ability to resolve an error so if you think you squashed a bug, you can fire a new slack notification should it occur again.
I also like the ability to resolve an error so if you think you squashed a bug, you can fire a new slack notification should it occur again.
What do you dislike about the product?
I think comments could be displayed more prevalently instead of at the bottom of the page.
Occasionally I get trapped in an environment/project that isn't what I expect. It's user error, but it happens.
Occasionally I get trapped in an environment/project that isn't what I expect. It's user error, but it happens.
What problems is the product solving and how is that benefiting you?
Monitoring a monolith with a number of microservices that otherwise wouldn't get much attention.
Rollbar is the first place I look.
What do you like best about the product?
All errors displayed with low latency, searchable, grouped, and with all the history and context I need.
What do you dislike about the product?
Small things with the navigation; the production and staging environments are commingled too easily. I'm usually focused on one or the other. Overall the new navigation is better, and I believe I'll like it more over time.
Overall there's not much to dislike. This is a good tool that provides a lot of win.
Overall there's not much to dislike. This is a good tool that provides a lot of win.
What problems is the product solving and how is that benefiting you?
Quickly troubleshoot issues. Find issues that didn't come up in testing. Learn new things about our application and environment that we didn't account for.
Recommendations to others considering the product:
You have a lot to gain, nothing to lose.
Real Time Monitoring of PrestaShop eCommerce Clients
What do you like best about the product?
PrestaShop required admin 'enable debug' to expose an issue. So the issue must be recreated as errors are normally not enabled. For us to support our eCommerce clients we wrote in-house integrate of rollbar and run on all our client production and development environments. Knowing there is issue before reported from field adds a valuable service to our clients.
What do you dislike about the product?
The UI takes a little getting used to but the team is more comfortable setting up our client environements.
What problems is the product solving and how is that benefiting you?
We are proactive, we open tasks for each error and some warning to be worked. These add also to our service chargeable. Our client shops are healthy and happy!
Underrated error tracker
What do you like best about the product?
Telemetry details & error item page with detailed information especially Tracebacks. Gianina from Rollbar Support was really helpful with debugging sourcemap issues.
What do you dislike about the product?
Not being able to customize time & date range when looking at errors.
What problems is the product solving and how is that benefiting you?
Telemetry allows us to trace back the steps of our users before any errors/exceptions were thrown. That helps us understand our users need better and help us improve the experience of our app.
Recommendations to others considering the product:
Just try it!
Rollbar is a must have tool for developers and devops
What do you like best about the product?
It makes our best safer following each incident on every project we develop, using their logs
What do you dislike about the product?
The navigation between on Rollbar interface would be better
What problems is the product solving and how is that benefiting you?
Not just catching errors, we use Rollbar to debug actions and detect what is happening on remote enviroments
Invaluable error management
What do you like best about the product?
Easy to organise our error logs into projects and filter by environment, runtime information, etc. Stack trace analysis imported from our source control makes it easy to find the exact function and arguments which caused a particular error.
What do you dislike about the product?
Interface can be a little confusing at first, errors sometimes get grouped under an unrelated error header meaning you have to go into view occurrences to see the actual message.
What problems is the product solving and how is that benefiting you?
Centralised error management! We've been able to easily customise our alerts to reduce noise and respond to the errors that actually matter.
Thanks to Rollbar we are able to provide proactive customer support
What do you like best about the product?
Very powerful tracing at an individual level, easy to set up, very advanced querying capabilities, smart errors grouping, telemetry feature is quite powerful, the integration with slack is very good with a native experience. Github integration is also great.
What do you dislike about the product?
Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well.
The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.
The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.
What problems is the product solving and how is that benefiting you?
Realtime error tracking: it completes our feedback loop to detect errors as soon as we deploy new code. Its deployment integrations make it easier to guess what deploy introduced the bug.
Debugging: the individual level tracing allows us to easily debug reported bugs. It is easy to enrich the errors with customers' properties that we can later filter by.
Proactive customer support: notify customers about errors that probably they haven't noticed but we have already solved.
Debugging: the individual level tracing allows us to easily debug reported bugs. It is easy to enrich the errors with customers' properties that we can later filter by.
Proactive customer support: notify customers about errors that probably they haven't noticed but we have already solved.
Recommendations to others considering the product:
Don't use it for logging purposes as it prices per error. Use error categories properly and set as warning those which don't require your immediate attention. Ensure you have all errors under control as once you receive too much notification the service became useless, press special attention to frontend error tracking which generates many unknown errors from browser extensions, bots, and non supported browsers.
Great service to manage exceptions of your application
What do you like best about the product?
- auto grouping exceptions and show the information in one place, see the information in 1 place
- integrate deployment, see what's the new exception after the latest deployment
- easy to install anywhere
- integrate deployment, see what's the new exception after the latest deployment
- easy to install anywhere
What do you dislike about the product?
- RQL is hard to use, and the document is not clearly enough to search the information I needed. (Seems it's revised! 👍🏻)
- Search function is not powerful, if you want to search by a keyword, you may find nothing out.
- Search function is not powerful, if you want to search by a keyword, you may find nothing out.
What problems is the product solving and how is that benefiting you?
- catch the exception that user faced, such as race condition, request to external API failed.
- I think the most benefit is that I don't handle and manage these exceptions at all! It saves a lot of time, I don't need to build another system to store these logs. On the other hand, I can easily catch exceptions in my application code (and mark as different level) just 1 line of code. Then it'll show on the web page with a readable and beautiful UI.
- I think the most benefit is that I don't handle and manage these exceptions at all! It saves a lot of time, I don't need to build another system to store these logs. On the other hand, I can easily catch exceptions in my application code (and mark as different level) just 1 line of code. Then it'll show on the web page with a readable and beautiful UI.
Best monitoring software
What do you like best about the product?
Rollbar advantages are multi-faceted but I think the biggest one out there is their RQL interface. I've been a big fan of them since their very San Francisco meetup. I tried some competitors for small projects to try different options in the ecosystem but always ended up migrating them back to Rollbar.
Their interface is one of the simplest to use while still keeping the power user features in there (eg: JSON error grouping configuration).
Their interface is one of the simplest to use while still keeping the power user features in there (eg: JSON error grouping configuration).
What do you dislike about the product?
I don't have much to say there. There's always growing pains using software but nothing that has been a dealbreaker while using Rollbar. Everything is very customizable
What problems is the product solving and how is that benefiting you?
Monitor usage, crash, and errors in all our production system (backend, web, native, Cron jobs). Rollbar makes me confident that I'm getting the right reports and that I'm not dropping things.
Recommendations to others considering the product:
Dive Right in!
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