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External reviews

150 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

The perfect tool to be notified

  • June 16, 2020
  • Review provided by G2

What do you like best about the product?
* Good split of error messages
* Client and server errors
* Good deal
* Can be linked to slack
* Make finding errors "fun" by trying to reduce the numbers of exceptions
What do you dislike about the product?
* Nothing...................................
What problems is the product solving and how is that benefiting you?
* Having a view on errors in real time


    Financial Services

A superb way to find JS & PHP bugs without apache/nginx logs

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
The interface is very intuitive. You can see your errors in chronological order and filter by environment or language (eg PHP errors). Rollbar also pushes these errors into Slack in realtime which means we are very quickly alerted to any issues.

We've used it for a number of years now - and we all sleep better at night, particularly just after deploying new updates to our site.
What do you dislike about the product?
Honestly, I can't think of anything. The pricing structure makes it affordable and I've never had an issue with it. Surely there must be something, you ask? There must - but right now nothing comes to mind!
What problems is the product solving and how is that benefiting you?
We use it to alert us to any JS or PHP errors. Even silly bugs that you can't believe are part of your site quickly get found - and then we can go and fix it. Peace of mind is the best aspect of Rollbar.


    Tecnologia P.

Rollbar is a essential tool

  • June 09, 2020
  • Review verified by G2

What do you like best about the product?
We know every fail on our clients side, immediately. We are always updated about things.
What do you dislike about the product?
When it group occurrences by title and it's not the exact same item.
What problems is the product solving and how is that benefiting you?
We save hours of work knowing the errors sooner and seeing the detailed error trace.


    Marketing and Advertising

easy to use, free version is fantastic

  • June 09, 2020
  • Review verified by G2

What do you like best about the product?
ease of use, documentation is fantastic.
What do you dislike about the product?
I think the only thing I would like is ability to delete logged errors. but it's such a minor issue and I end up just resolving it to remove it from the list of items
What problems is the product solving and how is that benefiting you?
better error tracking


    Publishing

Monitoring done the right way

  • June 08, 2020
  • Review provided by G2

What do you like best about the product?
How easy it is to navigate the UI and find everything about errors/warnings/etc.
What do you dislike about the product?
Sometimes it's a bit difficult to know where to find some options because their aren't always in the same position.
What problems is the product solving and how is that benefiting you?
Monitoring how real time systems are acting and fixing errors/issues as fast as possible.


    Christoph F.

Good to use, out of the box error monitoring

  • June 08, 2020
  • Review verified by G2

What do you like best about the product?
It's mostly out of the box working. There are good and much documentation online as well as use-case scenarios and solutions
What do you dislike about the product?
Missing documentation about the core error tracking library for JS. Needed to look into the code to see what parameters are acceptable.
What problems is the product solving and how is that benefiting you?
Simple out of the box error monitoring


    Amiram K.

With rollbar we can always know about errors in production at the exact moment they happen.

  • June 07, 2020
  • Review verified by G2

What do you like best about the product?
Errors grouping. Rich data about the error, the user and the version, much more than I could know by my own logging system. Finding the cause of the error is super simple. Rollbar supports almost all environments that exist.
What do you dislike about the product?
Nothing. Everything is great. I used Rollbar in several places I worked.
What problems is the product solving and how is that benefiting you?
We solve all problems with Rollbar. The big benefit is the easy discovery of the cause of the error, and the amount of time until knowing there is an error which is almost zero.


    Sankalp S.

Friendly pricing, easy integration

  • June 06, 2020
  • Review verified by G2

What do you like best about the product?
Simplicity of UI and checks and policies which are through and through customer friendly.
What do you dislike about the product?
Nothing in particular. Everything seems to be well thought out.
What problems is the product solving and how is that benefiting you?
Centralised error logging. Benefits include impeccable bug management, traceability and delegation
Recommendations to others considering the product:
Make sure you use it in all the right spots. Helps a lot in triangulating bugs when done right


    Financial Services

Rollbar: The Tool for monitoring your systems and ensuring 24x7 uptime

  • June 06, 2020
  • Review verified by G2

What do you like best about the product?
We are an early-stage startup in the payments industry. So, we cannot afford to have downtime or persistent uncaught errors that negatively affect the conversion through our flow. We have been using Rollbar for monitoring our backend service and web application for over 1.5 years now. Here are the things we like best:
1. Extremely easy to set up
2. We can monitor exceptions across different environments and versions of our application.
3. We have configured automated alerts that notify us whenever we have a new exception or the incidence rate of an exception crosses a threshold. This has enabled us to detect issues in our system as well as downstream services within a few minutes of the issue.
4. Unlike most other services, they include SSO as a part of their basic offering.
5. They have integrations with Slack, OpsGenie and other tools that we leverage for building our workflow.
What do you dislike about the product?
There is only one thing that I dislike currently. This is an area that Rollbar has been investing but they still need to do more. They need to further improve the detection of the exception's fingerprint, especially when the exception message includes identifiers and/or other helpful parameters in the middle. This results in existing exceptions being incorrectly classified as new ones.
What problems is the product solving and how is that benefiting you?
We are an early-stage startup in the payments industry. So, we cannot afford to have downtime or persistent uncaught errors that negatively affect the conversion through our flow. We have been using Rollbar for monitoring our backend service and web application for over 1.5 years now.

It has helped us rapidly identify exceptions in a new version of our code or downtime in one of our downstream partners. We have leveraged the integration with Slack and OpsGenie to ensure that we get alerted within a few minutes of the issue. That has helped us significantly lower the downtime of our service, improve our user experience, and thereby, increase our business.
Recommendations to others considering the product:
If you are an early-stage startup and looking for ways to improve your uptimes and user experience, Rollbar is a key weapon in your arsenal.


    Tyler R.

Evaluating Rollbar using Python Framework Provides easy integration to existing setups.

  • June 06, 2020
  • Review provided by G2

What do you like best about the product?
The ease of importing the rollbar python module makes converting custom error handling and exception handling to notify the Rollbar UI is very easy. The demo required 2 lines to add, and just replacing existing exception handlers was as easy running a search and replace.

The Live Dashboard on the front page is very useful to see if there is an active issue, although having a more granular information on the particular issue (which app/which user/which Ip) on the dashboard would be preferred.

The backtrace information for python was convenient , but it would be nice to also have meta information about the state of the system (current memory usage of app, active threads etc.) or have some post exception hook to auto populate company specific meta-data (i.e. in a microservice system, the state of other microservices or how far into the pipeline the exception occured).

The RQL Shell was something new I hadn't seen before, it seems promising, but would need more data from an evaluation to really know.

The User API was very straightforward, which in all honestly is what would be most likely the selling point to the app, as most of the time we would want to create a custom dashboard/application to view this data, and integrate with existing internal apps.
What do you dislike about the product?
As an embedded system developer, I was interested in perhaps having issue tracker that can be integrated easily with C/C++ or even some static library/app that can be compiled and linked in.

It would be great if the same ease of exception handling could be integrated into a C/C++ framework, but it seems like the only route here is to use the "Other" route, requiring a bit more manual work.
What problems is the product solving and how is that benefiting you?
The evaluation was to perform a comparison with existing software tracking like Sentry. The out of the box feature set appears richer than the currently used Sentry feature set, and could be interesting to possibly integrate in parallel.