Rollbar Enterprise for AWS
RollbarReviews from AWS customer
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Friendly pricing, easy integration
What do you like best about the product?
Simplicity of UI and checks and policies which are through and through customer friendly.
What do you dislike about the product?
Nothing in particular. Everything seems to be well thought out.
What problems is the product solving and how is that benefiting you?
Centralised error logging. Benefits include impeccable bug management, traceability and delegation
Recommendations to others considering the product:
Make sure you use it in all the right spots. Helps a lot in triangulating bugs when done right
Rollbar: The Tool for monitoring your systems and ensuring 24x7 uptime
What do you like best about the product?
We are an early-stage startup in the payments industry. So, we cannot afford to have downtime or persistent uncaught errors that negatively affect the conversion through our flow. We have been using Rollbar for monitoring our backend service and web application for over 1.5 years now. Here are the things we like best:
1. Extremely easy to set up
2. We can monitor exceptions across different environments and versions of our application.
3. We have configured automated alerts that notify us whenever we have a new exception or the incidence rate of an exception crosses a threshold. This has enabled us to detect issues in our system as well as downstream services within a few minutes of the issue.
4. Unlike most other services, they include SSO as a part of their basic offering.
5. They have integrations with Slack, OpsGenie and other tools that we leverage for building our workflow.
1. Extremely easy to set up
2. We can monitor exceptions across different environments and versions of our application.
3. We have configured automated alerts that notify us whenever we have a new exception or the incidence rate of an exception crosses a threshold. This has enabled us to detect issues in our system as well as downstream services within a few minutes of the issue.
4. Unlike most other services, they include SSO as a part of their basic offering.
5. They have integrations with Slack, OpsGenie and other tools that we leverage for building our workflow.
What do you dislike about the product?
There is only one thing that I dislike currently. This is an area that Rollbar has been investing but they still need to do more. They need to further improve the detection of the exception's fingerprint, especially when the exception message includes identifiers and/or other helpful parameters in the middle. This results in existing exceptions being incorrectly classified as new ones.
What problems is the product solving and how is that benefiting you?
We are an early-stage startup in the payments industry. So, we cannot afford to have downtime or persistent uncaught errors that negatively affect the conversion through our flow. We have been using Rollbar for monitoring our backend service and web application for over 1.5 years now.
It has helped us rapidly identify exceptions in a new version of our code or downtime in one of our downstream partners. We have leveraged the integration with Slack and OpsGenie to ensure that we get alerted within a few minutes of the issue. That has helped us significantly lower the downtime of our service, improve our user experience, and thereby, increase our business.
It has helped us rapidly identify exceptions in a new version of our code or downtime in one of our downstream partners. We have leveraged the integration with Slack and OpsGenie to ensure that we get alerted within a few minutes of the issue. That has helped us significantly lower the downtime of our service, improve our user experience, and thereby, increase our business.
Recommendations to others considering the product:
If you are an early-stage startup and looking for ways to improve your uptimes and user experience, Rollbar is a key weapon in your arsenal.
Evaluating Rollbar using Python Framework Provides easy integration to existing setups.
What do you like best about the product?
The ease of importing the rollbar python module makes converting custom error handling and exception handling to notify the Rollbar UI is very easy. The demo required 2 lines to add, and just replacing existing exception handlers was as easy running a search and replace.
The Live Dashboard on the front page is very useful to see if there is an active issue, although having a more granular information on the particular issue (which app/which user/which Ip) on the dashboard would be preferred.
The backtrace information for python was convenient , but it would be nice to also have meta information about the state of the system (current memory usage of app, active threads etc.) or have some post exception hook to auto populate company specific meta-data (i.e. in a microservice system, the state of other microservices or how far into the pipeline the exception occured).
The RQL Shell was something new I hadn't seen before, it seems promising, but would need more data from an evaluation to really know.
The User API was very straightforward, which in all honestly is what would be most likely the selling point to the app, as most of the time we would want to create a custom dashboard/application to view this data, and integrate with existing internal apps.
The Live Dashboard on the front page is very useful to see if there is an active issue, although having a more granular information on the particular issue (which app/which user/which Ip) on the dashboard would be preferred.
The backtrace information for python was convenient , but it would be nice to also have meta information about the state of the system (current memory usage of app, active threads etc.) or have some post exception hook to auto populate company specific meta-data (i.e. in a microservice system, the state of other microservices or how far into the pipeline the exception occured).
The RQL Shell was something new I hadn't seen before, it seems promising, but would need more data from an evaluation to really know.
The User API was very straightforward, which in all honestly is what would be most likely the selling point to the app, as most of the time we would want to create a custom dashboard/application to view this data, and integrate with existing internal apps.
What do you dislike about the product?
As an embedded system developer, I was interested in perhaps having issue tracker that can be integrated easily with C/C++ or even some static library/app that can be compiled and linked in.
It would be great if the same ease of exception handling could be integrated into a C/C++ framework, but it seems like the only route here is to use the "Other" route, requiring a bit more manual work.
It would be great if the same ease of exception handling could be integrated into a C/C++ framework, but it seems like the only route here is to use the "Other" route, requiring a bit more manual work.
What problems is the product solving and how is that benefiting you?
The evaluation was to perform a comparison with existing software tracking like Sentry. The out of the box feature set appears richer than the currently used Sentry feature set, and could be interesting to possibly integrate in parallel.
Invaluable resource
What do you like best about the product?
Can easily see stack traces for the errors and replay them. Assign the errors to different staff and track when they've been fixed.
What do you dislike about the product?
Nothing, it's great. Why do I have to write so much in this box?
What problems is the product solving and how is that benefiting you?
Keeping track of errors.
Excellent cross platform error tracking software.
What do you like best about the product?
Error tracking across multiple services with custom attributes. Rollbar allows us to see and resolve errors as they happen. Additionally, we can proactively contact our users to let them know that an issue they experienced has been resolved.
What do you dislike about the product?
Currently, Rollbar does not support the Expo framework for React Native, which we use extensively.
What problems is the product solving and how is that benefiting you?
We are able to track errors across multiple applications and services in real time. Additionally, seeing a stack trace with line level error messages is invaluable to maintaining our applications. Users don't always report issues, so it's good to know when and how they happen.
Recommendations to others considering the product:
Just use it, you won't regret it! Super easy to setup and manage.
Easy to integrate and easy to use
What do you like best about the product?
Rollbar was really easy to set up, with good integrations for multiple languages. This was really important for us in order to be able to in a fast and convenient way collect errors from all our services.
Also like the integrations, use both Slack and Jira integrations and they work fantastic.
Also like the integrations, use both Slack and Jira integrations and they work fantastic.
What do you dislike about the product?
I have nothing to complain about, works smooth.
What problems is the product solving and how is that benefiting you?
The best part is that it collects errors in the users clients. But when using it to also track server errors it provides a neat way to investigate issues that might be connected (server/client), to have it all in one place is a big plus.
Recommendations to others considering the product:
Just go for it
Great tool! It provides our support team information on where to begin troubleshooting.
What do you like best about the product?
The ability to look into the error trace log. We were able to identify the major issues happening in the system. We are able to find out new issues after deployment. It allows us to identify proactively what issues or errors we need to look into by looking at the first started time/date.
What do you dislike about the product?
Sometimes it over merges errors and causes the title to be misleading. It would be great if there is a better integration with JIRA that we can edit the tickets directly from Rollbar. And if there's a Zendesk support integration, that will be very helpful!
What problems is the product solving and how is that benefiting you?
We use Rollbar to monitor system errors, troubleshoot by looking at the logs. It allows us to identify proactively what issues or errors we need to look into by looking at the first started time/date.
Recommendations to others considering the product:
If you are looking for a tool to help you monitor the health and errors of your system, Rollbar is a great choice. It's easy to use. It allows us to proactively identify errors that we need to care about.
Great tool to see errors
What do you like best about the product?
Seeing errors with stacktraces and metadata
What do you dislike about the product?
The new UI is pretty confusing, it could use some work
What problems is the product solving and how is that benefiting you?
Seeing errors in code, untested code, helping to debug
An excellent tool for exception handling
What do you like best about the product?
Roll we does a great job of grouping errors so they are not overwhelming.
What do you dislike about the product?
Rollbar stack traces are sometimes difficult to navigate.
What problems is the product solving and how is that benefiting you?
We use rollbar to quickly identify errors via slack integrations. Any types of runtime errors. We also use rollbar to diagnose errors.
Recommendations to others considering the product:
Use it!
Key part of our infrastructure
What do you like best about the product?
The aggregation feature clearly helping differentiate new, medium term and long term issues.
What do you dislike about the product?
The aggregation of issues could be improved. Sometimes occurrence specific information is included in the general case description which can give an incorrect steer when viewing the error description alone.
What problems is the product solving and how is that benefiting you?
All errors, frontend and backend are routed through rollbar. When the customer raised issues are dealt with it helps us focus on the next most impactful issues.
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