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External reviews

150 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Leisure, Travel & Tourism

Invaluable resource

  • June 05, 2020
  • Review verified by G2

What do you like best about the product?
Can easily see stack traces for the errors and replay them. Assign the errors to different staff and track when they've been fixed.
What do you dislike about the product?
Nothing, it's great. Why do I have to write so much in this box?
What problems is the product solving and how is that benefiting you?
Keeping track of errors.


    Kevin P.

Excellent cross platform error tracking software.

  • June 05, 2020
  • Review verified by G2

What do you like best about the product?
Error tracking across multiple services with custom attributes. Rollbar allows us to see and resolve errors as they happen. Additionally, we can proactively contact our users to let them know that an issue they experienced has been resolved.
What do you dislike about the product?
Currently, Rollbar does not support the Expo framework for React Native, which we use extensively.
What problems is the product solving and how is that benefiting you?
We are able to track errors across multiple applications and services in real time. Additionally, seeing a stack trace with line level error messages is invaluable to maintaining our applications. Users don't always report issues, so it's good to know when and how they happen.
Recommendations to others considering the product:
Just use it, you won't regret it! Super easy to setup and manage.


    Andreas P.

Easy to integrate and easy to use

  • June 05, 2020
  • Review verified by G2

What do you like best about the product?
Rollbar was really easy to set up, with good integrations for multiple languages. This was really important for us in order to be able to in a fast and convenient way collect errors from all our services.
Also like the integrations, use both Slack and Jira integrations and they work fantastic.
What do you dislike about the product?
I have nothing to complain about, works smooth.
What problems is the product solving and how is that benefiting you?
The best part is that it collects errors in the users clients. But when using it to also track server errors it provides a neat way to investigate issues that might be connected (server/client), to have it all in one place is a big plus.
Recommendations to others considering the product:
Just go for it


    Evie C.

Great tool! It provides our support team information on where to begin troubleshooting.

  • June 05, 2020
  • Review verified by G2

What do you like best about the product?
The ability to look into the error trace log. We were able to identify the major issues happening in the system. We are able to find out new issues after deployment. It allows us to identify proactively what issues or errors we need to look into by looking at the first started time/date.
What do you dislike about the product?
Sometimes it over merges errors and causes the title to be misleading. It would be great if there is a better integration with JIRA that we can edit the tickets directly from Rollbar. And if there's a Zendesk support integration, that will be very helpful!
What problems is the product solving and how is that benefiting you?
We use Rollbar to monitor system errors, troubleshoot by looking at the logs. It allows us to identify proactively what issues or errors we need to look into by looking at the first started time/date.
Recommendations to others considering the product:
If you are looking for a tool to help you monitor the health and errors of your system, Rollbar is a great choice. It's easy to use. It allows us to proactively identify errors that we need to care about.


    Staffing and Recruiting

Great tool to see errors

  • June 05, 2020
  • Review provided by G2

What do you like best about the product?
Seeing errors with stacktraces and metadata
What do you dislike about the product?
The new UI is pretty confusing, it could use some work
What problems is the product solving and how is that benefiting you?
Seeing errors in code, untested code, helping to debug


    Charles K.

An excellent tool for exception handling

  • June 05, 2020
  • Review verified by G2

What do you like best about the product?
Roll we does a great job of grouping errors so they are not overwhelming.
What do you dislike about the product?
Rollbar stack traces are sometimes difficult to navigate.
What problems is the product solving and how is that benefiting you?
We use rollbar to quickly identify errors via slack integrations. Any types of runtime errors. We also use rollbar to diagnose errors.
Recommendations to others considering the product:
Use it!


    Information Technology and Services

Key part of our infrastructure

  • June 05, 2020
  • Review provided by G2

What do you like best about the product?
The aggregation feature clearly helping differentiate new, medium term and long term issues.
What do you dislike about the product?
The aggregation of issues could be improved. Sometimes occurrence specific information is included in the general case description which can give an incorrect steer when viewing the error description alone.
What problems is the product solving and how is that benefiting you?
All errors, frontend and backend are routed through rollbar. When the customer raised issues are dealt with it helps us focus on the next most impactful issues.


    Retail

Game changer for detecting errors

  • June 05, 2020
  • Review provided by G2

What do you like best about the product?
Real time notifications about errors found and how pervasive they are
What do you dislike about the product?
Very few disadvantages I can think of. Sometimes the UI looks a bit repetitive, but nothing that prevents you from using the tool effectively.
What problems is the product solving and how is that benefiting you?
Rollbar helps us detect error as they happen, in real time, so we lose less time finding them and fixing them.


    Pieter V.

Not just another logger

  • June 05, 2020
  • Review verified by G2

What do you like best about the product?
Grouping by log messages and data. Version control via deployment updates and source maps
What do you dislike about the product?
Limit on amount of logs vs log size. Not the cheapest out there
What problems is the product solving and how is that benefiting you?
We can easily see from a birds eye view which bugs to tackle first as they are ranked by occurrence
Recommendations to others considering the product:
Try it out. You won't want to go back


    Rex B.

Rollbar is really awesome

  • June 05, 2020
  • Review verified by G2

What do you like best about the product?
They have very simple API for integration and really does well in tracking the errors. The pricing is also good and fit for startup companies.
What do you dislike about the product?
I can say that so far for a year of using it, I haven't had any issue.
What problems is the product solving and how is that benefiting you?
It helps you easily trace the issue because of the details, browser, people. It helps you trim down the issue to its source.
Recommendations to others considering the product:
Try RollBar now and see its awesomeness